Dr. Pauline Merrill, MD

Ophthalmology*•Female•Age 60

Ophthalmology*

Dr. Pauline Merrill, MD is an ophthalmologist in Chicago, IL and has over 30 years of experience in the medical field. She graduated from Washington University School of Medicine in 1991. She is affiliated with medical facilities such as Advocate Christ Medical Center and Rush University Medical Center. She is not accepting new patients.

Dr. Pauline Merrill, MD

Practice

25 E Washington St Ste 301 Chicago, IL 60602
Telehealth availableTelehealth services available
(312) 332-4766
Telehealth availableTelehealth services available
(312) 332-4766

At a Glance

  • Area of Expertise
    Dr. Merrill specializes in the area of Ophthalmology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals

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Dr. Merrill's Reviews

Likelihood to recommend Dr. Merrill

4.9
105 ratings, 91 with a written review
5 star
97%
97%
4 star
1%
1%
3 star
0%
0%
2 star
0%
0%
1 star
2%
2%

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Unimpressed
When a doctor says she doesn’t care about the cause and will only treat excruciating pain, I’m out of there. Poor communications skills and had no interest in listening to me. D-
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Molli – Jul 29, 2022
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Always a great patient experience for me when I visit Dr Merrill .Her staff is exceptional. She is very thorough with my eye care. She sets and face me when talking to me, and not at me She listens thoroughly to me. I trust and feel very comfortable with her, and I know she is taking very excellent care of my eyes. Today she announced she is leaving and she referred another opthamologist to me. Me and my wife wish her the best with all her endeavors she is an excellent Doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sydney Ward – Aug 27, 2021
Thank you for your kind words Sydney! We... Read More
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Dr. Merrill is highly skilled, very thorough in her examinations, and has a terrific ability to explain complex issues in terms you can understand. She is thoroughly professional and yet very personable. Since my first visit I have considered myself exceptionally lucky to be in her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 26, 2021
Hearing that you had a positive experience is the... Read More
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Steve Chavos Dr. Merrill’s professionalism and courtesy was greatly appreciated by this patient.I will always be thankful for her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steve Chavos – Aug 24, 2021
We put patient experience and satisfaction as our... Read More
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Had my 6 month checkup today. Appt ran on time, all the staff was professional and courteous. Dr Merrill explained the days results which fortunately were all good and recommended a follow up visit in 6 months.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stephen Murphy – Aug 24, 2021
Stephen, hearing that you had a positive... Read More
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My experience with Dr. Merrill has been incredible. I first met her with a fully detached retina in my right eye. I had no vision in that eye. She performed the surgery to repair the damage. The next day I had vision. Not fully clear because of the oil filling the eyeball. 7 months later the oil was removed. My vision is probably 95 to 97% of what it was before the detachment. My vision is beyond anything I could have hoped for. I was blessed to have her skills and professionalism used on me. Thank you Dr, Merrill,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gerald Langhout – Aug 23, 2021
Gerald, hearing that you had a positive... Read More
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She was great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 19, 2021
Thank you so much for taking the time to leave us... Read More
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Dr. Merrill is very good and does a great job. I feel very good that my eyes are being well taken care of. I will miss her but I am sure her replacement will do just as good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Rossi – Aug 04, 2021
We appreciate you taking the time to give us... Read More
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Dr Merrill is very knowledgeable, kind and always includes the patient in any decisions concerning care. Her staff reflects the same values and make every visit efficient and pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan M – Jul 30, 2021
Susan, thank you for leaving us such a wonderful... Read More
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Dr Merrill is very patient and she understood my fear. I had several retina tears, she was very concerned and through and professional my entire appointment. I felt that Dr Merrill took her time and I wasn’t scheduled, I was a emergency appointment at the end of the day. I felt very safe she reviewed my my examination a couple of times. I felt very comfortable and she made sure I was during my proms king sure I was comfortable. I would recommend Dr Merrill in a heartbeat ??
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Targerine Coleman – Jul 29, 2021
We would like to thank you for your... Read More
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GREAT!!! couldn't have been better!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 29, 2021
Thank you so much for taking the time to leave us... Read More
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Excellent scheduling and terrific personal attention from Dr. Merrill. Dr. Merrill is highly professional and personable.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Bourassa – Jul 27, 2021
We put patient experience and satisfaction as our... Read More
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I trust Dr. Merrill completely. She is expert in her field and her support staff are thorough and welcoming. When it was determined I needed surgery the same day I met Dr. Merrill for the first time, she didn't hesitate to schedule me for surgery that very same day! I have her, and the assisting medical team, to thank for literally saving my eyesight that day. I am forever grateful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David – Jul 23, 2021
We'd like to thank you for your review! We try... Read More
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Friendly staff. Always making sure patients are taken care of.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jackie – Jul 23, 2021
Jackie, thank you for leaving us such a wonderful... Read More
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She is the BEST physician on planet earth, bar none.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill H. – Jul 22, 2021
We would like to thank you for your... Read More
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Such professionalstaff and doctor who knows how to get answers!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 13, 2021
Thank you so much for taking the time to leave us... Read More
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It was very thorough. I always receive excellent care and treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Annias Bell – Jun 25, 2021
We put patient experience and satisfaction as our... Read More
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I trust Dr. Merrill completely. She is expert at her craft and her support staff are thorough and welcoming. I have been going for checkups and a few interventions for years. This is a gem of a group!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jun 18, 2021
Thank you for leaving us such a wonderful review!... Read More
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Dr. Merrill saved my life over 20 year's ago. I will never forget that or forget her. May God bless her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Warren – Jun 17, 2021
We put patient experience and satisfaction as our... Read More
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Professional. Answered my questions. Very pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bob Schuetz – Jun 17, 2021
Bob, hearing that you had a positive experience... Read More
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Eye Health Spotlight

About Me

Watch Dr. Merrill's Video

biography

Pauline T. Merrill, M.D., is a nationally recognized specialist in the medical and surgical treatment of diseases of the retina and vitreous. She also has particular expertise in the treatment of uveitis. Dr. Merrill is an Associate Professor in the Department of Ophthalmology at Rush University Medical Center in Chicago.

  • Ophthalmology

  • Vitreoretinal Disease & Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cullen Eye Institute

    Fellowship Hospital, 1997

  • Duke University Eye Center

    Residency Hospital, 1995

  • Good Samaritan Regional Medical Center|legacy Good Samaritan Hospital And Medical Center

    Internship Hospital, 1992

  • Washington University School Of Medicine

    Medical School, 1991
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • English

  • Spanish

Focus on Wet Macular Degeneration

Locations

Practice

Office25 E Washington St Ste 301 Chicago, IL 60602
1

Practice

Retina Consultants of Carolina PA1126 Grove Rd Greenville, SC 29605
2

Practice

Looking Glass Eye Center PA188 Medical Park Dr Ste C Brevard, NC 28712
3

Practice

Illinois Retina Associates PLLC610 S Maple Ave Oak Park, IL 60304
4
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions

Affiliated Hospitals

  • Rush University Medical Center

    1653 W Congress Pkwy
    Chicago, IL 60612
    Recipient of 43
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • Rush Oak Park Hospital

    520 S Maple Ave
    Oak Park, IL 60304
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • Advocate Christ Medical Center

    4440 W 95th St
    Oak Lawn, IL 60453
    Recipient of 27
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality