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Dr. Paul Phelps, MD

Dr. Paul Phelps, MD

Ophthalmic Plastic & Reconstructive Surgery*

Dr. Paul Phelps, MD is an ophthalmic plastic & reconstructive surgeon in Chicago, IL. He is affiliated with John H Stroger JR. Hospital. He is accepting new patients and telehealth appointments.

5 Star Rating
Based on 25 reviews 5 Star Rating (25 reviews)

Practice

2001 N Halsted St Ste 200 Chicago, IL 60614
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Phelps specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Phelps' Reviews

Likelihood to recommend Dr. Phelps

5.0
25 ratings, 24 with a written review
5 star
100%
100%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
0%
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Dr. Phelps and his staff are always professional, friendly, attentive, accessible, and compassionate. Dr. Phelps follows closely before, during and after surgery. Top notch doctor and staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 16, 2024
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Review of Dr Phelps and staff
Dr. Phelps and his staff are amazing. Dr Phelps explained my procedure so that I understood everything that was going to happen. He encouraged me to ask questions and answered all of my questions in a way that was easy to understand. Dr. Phelps and his staff made me feel completely comfortable during my procedure (which turned out amazing). Dr. Phleps and his staff are kind, friendly and they went out of their way to make sure I felt at ease. I definitely recommend Dr. Phelps.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 03, 2023
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Totally Satisfied
I had a very good experience with Dr Paul Phelps. In my 70s, my eyelids were drooping, which interfered with my vision and looked unsightly. Dr Phelps explained the procedure thoroughly and walked me through it painlessly and worry-free. I am totally pleased and satisfied.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jay Callahan PhD – Aug 23, 2022
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One Of the best medical experiences I’ve had!
From the moment I came in for a consultation for my Blepharoplasty I was met with a refreshingly friendly and professional staff. They made the scheduling process, follow up, and after care a breeze and were so helpful with all my questions. Dr. Phelps put me at ease right away with explaining in detail the procedure answering all my questions until I felt comfortable. The day of the procedure was so easy and went exactly how Dr. Phelps explained it would. I was so happy with the end result! I would highly recommend Dr. Phelps and his staff for any ophthalmic surgery procedures!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jul 08, 2022
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Simply THE BEST
If you need any oculofacial plastic surgery done, look no further than Dr. Phelps and his amazing staff!!! I had my blepharoplasty done here last week and they were absolutely amazing. Dr. Phelps uses a CO2 laser to perform the procedure which leaves very minimal bruising and bleeding. His entire staff takes absolutely the best care of you. A huge “THANK YOU” to this fantastic team for taking such good care of me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Steven Stein – Jun 07, 2022
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Look no further. Excellent experience
So thankful for Dr Phelps & his staff. The level of professionalism & the care I received were remarkable. Great experience, & there was no pain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marcia Fritz – Apr 10, 2022
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Fantastic experience
I want to recommend this office and Dr. Phelps for excellent care correcting my droopy eyelids. The procedure was clearly explained and handled in the office. I’m very happy with my results and the care I received from Dr. Phelps.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barb V – Mar 16, 2022
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I recently underwent an upper blepharoplasty with Dr. Phelps. The entire experience, from initial consultation to post procedure follow-up, was excellent. The office is modern and state of the art, his team takes great care of you, and Dr. Phelps is very skilled and puts you at ease. My surgery couldn’t have gone any better. I highly recommend Dr. Phelps.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Hwang – Mar 10, 2022
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blepharoplasty
I needed an upper eyelid surgery and had been searching for an oculofacial plastic surgeon for over two years. Chicagoland area has only a handful of oculofacial plastic surgeons. My consultation with previous 2 surgeons was not fruitful. I met Dr Daniel Tresley. His office manager probably would be more suitable working in a car dealership then a Doctor's office. The entire staff was completely un-professional. They lack compassion and basic patient care. My last consultation was with Dr. Phelps. I read about his background and all his reviews. Thank God I choose him and I couldn't be happier. He was very detailed during his consultation and walked me through as to what I should expect from my upper eyelid surgery. My surgery went smoothly. Along with being an exceptional surgeon his bed side manners are just superb. He is compassionate and really cares for his patient's well being. Thank you to his entire staff Jazmin, Maria and of course Dr. Phelps.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Forever Thankful – Mar 09, 2022
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Dr. Phelps and Maria were fantastic to work with. Immediately upon entering the office I knew Dr. Phelps was the surgeon I wanted to work with. His office was immaculate and Maria was so knowledgeable and kind. Dr. Phelps was very informative during the pre-operative consult and was very accommodating in finding me a time that worked well with my generally busy schedule. He did a fantastic job with the procedure and I'm thrilled with the outcome. I regained so much confidence because of his work and am so grateful I went forward working with him. Dr. Phelps does an amazing job at attending to expectations and the recovery process and made himself very available if I ever needed him following the procedure. Maria was also very attentive and on top of everything. I felt at all times like a valued patient and would absolutely recommend Dr. Phelps to anyone seeking similar cosmetic care. Thank you both again for all your hard work and kindness!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
CH – Mar 09, 2022
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Absolutely Amazing Doctor & Results!
Absolutely amazing experience from start to wonderful and beautiful finish! Could not be happier with the results! I look even better than I had hoped and you truly cannot see any evidence of the surgery other than the amazing results. You can actually see my eyes when I smile! The ONLY thing I would change is having the surgery performed years ago with Dr. Phelps. I had a bilateral upper blepharoplasty and internal browpexy to help the results last longer. I was conscious for the entire procedure which took about an hour, and I went home immediately after. Recovery was shorter and less painful than I could have hoped for. I was able to work almost immediately and within a week you could barely see any sign of the surgery. I am now 3 months out and you cannot even see the scars! Absolutely the highest of recommendations from this thrilled patient!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marisa P. – Feb 27, 2022
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Dr. Phelps and his entire staff were outstanding. I had a tag on my eyelid and the whole procedure was thoroughly explained to me. It was over and I was waiting for them to start. Very friendly and professional. Would highly recommend him.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mary Beth Chianakas – Apr 05, 2020
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I had External Levator Advancement with Dr. Phelps in March 2020; his kindness, care and concern is amazing. He is a wonderful surgeon and even though my eyes are still healing, I can already tell that the procedure was successful. For the first time in quite a while I have peripheral vision. I highly recommend Dr. Phelps.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Andrea G – Mar 27, 2020
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Dr Phelps restored my peripheral vision and took 10 years off my appearance. He exceeded by expectations with the clinical outcome and amazed me in his dedication to my aesthetic goals. I can't say enough about him as a gifted surgeon and wonderful person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
Helpful
Deb K – Feb 26, 2020
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Dr. Phelps and his staff were great. I couldn't be happier with the results of my surgery. I would recommend Dr. Phelps without question
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Katie Martin – Jan 08, 2020
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Dr. Paul Phelps restored my eyelids. He did a masterful job. Moreover, he is the most amiable physician I have ever met. I award not five but 10 stars to Dr. Phelps
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mary Salm – Oct 17, 2019
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After 2 other surgeries with others, Dr. Phelps completely eliminated my tri-chi-a-sis in both eyes. I have not had any eyelash problems since then close to 6 months ago. He is outstanding!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Keith Johnson – Aug 06, 2019
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Very thorough in explanations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 21, 2019
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An amazing Doctor I was highly recommended by my Internist. Certainly had my questions answered by Dr. Phelps.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martha Sanchez in Morton Grove, IL – Jun 07, 2019
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My eye lids began to droop at a fast rate, and the amt. of light coming in,& my field of vision shrank quite quickly. My optomoloist suggested I see Dr. Paul Phelps for treatment. After a few months of observation, he deemed it was time to take action. He performed an eyelid reduction (?) procedure in an OR. As soon as he was done, and I removed the ice bags, I could see far more clearly, my field of vision had improved. Over the healing week, I continued to see improvements. I am thrilled.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joanne b in Glen View, IL – Mar 07, 2019
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About Me

care philosophy

I listen to why a patient has come to me for advice and treatment. With my patient's history in mind, I work to find a solution to their problem. After careful consideration, and a diagnosis or plans for future testing or treatment in mind, I work...read more

biography

Dr. Paul Phelps, MD, FACS, is a native of the Midwest, the son of an electrical engineer and a primary school teacher. He completed his undergraduate degrees in Chemistry and Neuroscience at the University of Minnesota in Minneapolis. With a strong...read more
  • Ophthalmic Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical Center

    Fellowship Hospital
  • Albany Medical College

    2017
  • University Of Wisconsin - Madison

    Fellowship Hospital, 2015
  • University Of Wisconsin / Madison

    Fellowship Hospital, 2015
  • Cook County Health And Hospitals System

    Residency Hospital, 2014
  • University Of Illinoi

    Internship Hospital, 2011
  • University Of Illinois College Of Medicine

    Internship Hospital, 2011
  • University Of Minnesota / Twin Cities Campus

    Undergraduate School, 2003
  • University Of Minnesota, Twin Cities Campus, Minneapolis, Mn

    Undergraduate School, 2003
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Chicago Oculofacial Plastic Surgery S.C.2001 N Halsted St Ste 200 Chicago, IL 60614
1

Practice

John H. Stroger JR. Hospital of Cook County1901 W Harrison St Chicago, IL 60612
2

Affiliated Hospitals

  • John H Stroger JR. Hospital

    1901 W Harrison St
    Chicago, IL 60612
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality