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Dr. Pamela Hayes, MD

Dr. Pamela Hayes, MD

Medical Oncology*
10+ years of experience

Dr. Pamela Hayes, MD is a medical oncologist in Dallas, TX and has over 10 years of experience in the medical field. Dr. Hayes has extensive experience in Renal Neoplasms & Resection. She graduated from University of Texas Medical Branch in 2014. She is affiliated with medical facilities such as Medical City Arlington and Medical City Dallas. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 25 reviews 4.8 Star Rating (25 reviews)

Practice

7777 Forest Ln Ste 400 Dallas, TX 75230
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Hayes is affiliated with Medical City Dallas Dallas, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Hayes specializes in the areas of Hematology, Internal Medicine & Medical Oncology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
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Dr. Hayes' Reviews

Likelihood to recommend Dr. Hayes

4.8
25 ratings, 19 with a written review
5 star
84%
84%
4 star
16%
16%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

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Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr. Hayes is competent. Pleasant and professional. She comes well aware of my concerns and talks at a level I understand.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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Dr. Hayes review
Dr. Hayes is amazing!! So concerned about her patients quality of life. Never rushes through the appointment. She makes sure you totally understand everything about your health before leaving her office. Although it is usually stressful to see a doctor she immediately puts you at ease and really “hears” you. I’m fortunate that she is my doctor. I would give her many more stars if I could.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 10, 2025
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I have been seeing Dr Hayes for 2 hears and am extremely happy with my treatment. I highly recommend her and the staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 10, 2025
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Amazing Care
Dr. Hayes is amazing! She truly cares about her patients. She always listens and explains everything and appointments never feel rushed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2025
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Really good listener and genuinely cares about your health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rodney – Nov 28, 2024
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Dr Hayes puts the 'care' in 'caring'!
Dr Hayes is the ultimate combination of caring and professional. She makes me feel like I am a family friend who she is treating. Dr Hayes is clear and informative ... while also personable and positive during our interactions ... and she never makes you feel rushed or like just another patient. To be clear ... cancer SUCKS! ... but if you have to fight cancer, you would be blessed to have Dr Hayes on your side!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Warren Creason – Nov 01, 2024
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The professionalism , sincerity , compassionate and caring attitude of Dr. Hayes and her staff . They’re always there when you need them to provide and educate you on anything you have questions about or for anything you need to help make you better and comfortable as possible. They keep you well informed about everything in regards to your health and condition and prognosis and treatment regimen. I give Dr . Hayes an A plus for her excellent care she gives and professional bedside manners which are above and beyond an A plus as well as her staff . I highly recommend her services to anyone and everyone. God placed me in the right hands for excellent care that I’m receiving under her care. I wouldn’t have wanted it any other way. Thanks to you and your staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debra Spruel – Jul 31, 2024
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Texas Oncology
Dr. Hayes and her team are extremely caring and professional. I feel comfortable with my treatment and that my questions are answered.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 31, 2024
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Excellent medical practice.
I was referred to Dr Hayes by my Oncology Surgeon. I really didn't know what to expect. I was very new to the idea of having cancer. Needless to say after l found out l had multiple cancer sites l was terrified. Thank God for Dr. Hayes and her staff. I was treated with respect , compassion, professionalism and a bit of humor. I felt comfortable asking questions and asking for clarifications when I did not understand all the answers. When l needed financial help getting my medication they helped me tremendously. It's wonderful to have a Doctor that truly cares about their patients. It's nice to be something other than a chart number. My cancer journey is still ongoing and I am glad to have her on my team.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anne Rice-Cole – Mar 01, 2024
We are happy to hear you had such a positive... Read More
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I really felt good about me treating by this doctor. She absolutely patient, talked to you in a way, which encouraged me absolutely better. I
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 01, 2024
We are happy to hear you had such a positive... Read More
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Doctor wonderful but wait time is too long
Dr Hayes has a wonderful bedside manner but I have to wait too long in the waiting room for my appointments. I’ve waited 1-1.5 hours for each of my appointments.
What went well
No results
What could be improved
No results
Helpful
Dec 27, 2023
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Outstanding!
Dr. Pamela Hayes is phenomenal!!! I've been seeing her a blood issues that 3 other doctors have unsuccessfuly been able to treat. She is incredibly intelligent and wonderfully compassionate and kind. She's a fantastic listener and also excels at communicating complex medical matters. She is ready to share her knowledge with in very clear terms as she answers all my questions and carefully reviews my history and family history. She reviewed all my labs with me helped me understand everything and I never felt rushed or unheard. She went into detail of the plan to treat me and long term what I need to do to ensure I see my children, become children (many years from now) sometimes you find an amazing doctor, but the support staff stinks. Not the case here! The staff from day one has been outstanding. Every interaction has been so amazing! I really appreciate all that they are doing for my health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Twinsroxs – Dec 20, 2023
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Dr. Hayes is great!
Knowledgeable and informative.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2023
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5-Star Physician
Extremely knowledgeable physician who communicates issues well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 30, 2023
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Very likely she was very professional.
Her caring way and not rushing my office visit. She made feel tall at the lowest time in my life. She is awesome.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Glenda Masters – Aug 04, 2023
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Dr. Hayes always gives me time that makes me believe that I'm her only patient that day. She always makes sure I totally understand what's going on and what and why we are taking the steps we are.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 30, 2023
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Dr Hayes is wonderful!
She is kind. She explains things clearly.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Rich – Mar 31, 2023
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5
Dr. Hayes shows interest & patience—also asks relevant questions.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Feb 16, 2023
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Dr. Hayes Review
This was my second visit with Dr. Hayes, and I found her to be an excellent doctor on both occasions. She is professional, compassionate, and knows her field. I would not hesitate to recommend her!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Rob Roberts – Apr 14, 2022
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About Me

care philosophy

We are steadfast in our commitment to our core mission: to bring hope and a better quality of life to our patients. Every patient who entrusts their care to us is unique, and every fight, critical.

biography

Texas Oncology is an independent private practice with more than 500 physicians and 210 locations across the state. Meeting the oncology needs of Texans for more than 35 years, the practice includes Texas Center for Proton Therapy, Texas Breast...read more
  • Medical Oncology

  • Hematology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Medical Branch

    Medical School, 2014
American Board of Medical Specialties®
American Board of Internal Medicine®
Hematology
Internal Medicine
Medical Oncology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office7777 Forest Ln Ste 400 Dallas, TX 75230
1

Affiliated Hospitals

  • Medical City Dallas

    7777 Forest Ln
    Dallas, TX 75230
    Recipient of 23
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    4% lower than the national average

    78%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Texas Health Presbyterian Hospital Dallas

    8200 Walnut Hill Ln
    Dallas, TX 75231
    Recipient of 15
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • United Regional Health Care System

    1600 11th St
    Wichita Falls, TX 76301
    Recipient of 9
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
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