Are you a healthcare professional?
Is this your profile?
background
background
Dr. Pai Chen, DO

Dr. Pai Chen, DO

Internal Medicine*
25+ years of experience

Dr. Pai Chen, DO is an internist in Arcadia, CA and has over 25 years of experience in the medical field. He graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 1997. He is affiliated with USC Arcadia Hospital. He is accepting new patients.

1.5 Star Rating
Based on 8 reviews 1.5 Star Rating (8 reviews)

Practice

612 W Duarte Rd Ste 604 Arcadia, CA 91007

Experience Check

Search for experience in a specific area

Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

1.5
8 ratings, 3 with a written review
5 star
13%
13%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
88%
88%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Horrible incompetent impatient insensitive doctor
Horrible incompetent impatient insensitive doctor. He will literally push you off of the office if you have more than a few questions. Disgusting.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Nov 15, 2023
×Post a ResponseAre you Dr. Chen?
Never respond. Every time I try to see a doctor, they said the doctor is not available. Even at 11am Tuesday, I call in and still cannot see the doctor. And then they send me to the urgent care which is so bad and doesn't care about you at all. Worst doctor ever! Stay away from it.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Joe – Jun 30, 2021
×Post a ResponseAre you Dr. Chen?
dumb
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 14, 2019
×Post a ResponseAre you Dr. Chen?

Leave a review

How was your experience with Dr. Chen?

About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • A. T. Still University Kirksville College Of Osteopathic Medicine

    Medical School, 1997
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Mandarin

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Office612 W Duarte Rd Ste 604 Arcadia, CA 91007
1

Affiliated Hospitals

  • USC Arcadia Hospital

    300 W Huntington Dr
    Arcadia, CA 91007
    Recipient of 8
    hospital awards

    Surgical Care Excellence Award™ (2025, 2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality