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Dr. Ojen Masrour-Rod, MD

Dr. Ojen Masrour-Rod, MD

Family Medicine*

Dr. Ojen Masrour-Rod, MD is a family medicine physician in West Hills, CA. He is affiliated with medical facilities Northridge Hospital Medical Center and West Hills Hospital and Medical Center. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 21 reviews 4.4 Star Rating (21 reviews)

Practice

23101 Sherman Pl Ste 210 West Hills, CA 91307
Telehealth available
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Dr. Masrour-Rod's Reviews

Likelihood to recommend Dr. Masrour-Rod

4.4
21 ratings, 6 with a written review
5 star
71%
71%
4 star
14%
14%
3 star
5%
5%
2 star
0%
0%
1 star
10%
10%

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Still… best DOCTOR in town!!! Dear Dr.Ojen Masrou!
Telehealth
I know Dr.Masrour for almost 13 years.. Very knowledgeable, understanding ,patient, caring, I can go on and on about him! He is not only great doctor, but also amazing human being, who still has heart He really, cares about his patients! with all that said., if you come across with his name, don’t hesitate. call, am appointment .Now.. his stuff little different story. Dr. Masrour, I love you dearly , but I think you need to have little talk with your people in the front. They’re not really polite and sometimes rude, and that’s really disappointing. they’re working for such a great doctor and the way they’re acting is not nice..trust me ,I completely understand, I work with public, and I know exactly how hard it is..I am not gonna mention any names but please, have a conversation with them to be nice to people.at the end of the day they’re dealing with sick people and if they can’t handle it maybe that’s not a place for them. Dr.Ojen Masrour you are simple the BEST!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Elina Khutinaeva – Jan 20, 2025
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I recommend Dr. Ojen Masrour, who is one of the kindest and most compassionate doctor to his patients. Also, sympathise with his patients. He is kind and passionate as well as knowledgeable. Staff are extremely kind and friendly. I definitely recommended him . Alan Khosravani
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Allen Khosravani – Apr 22, 2023
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Impossible to reach for any contact
This doctor's office is impossible to reach. They never return calls, just send bills. For simple prescription refill they charge like for the full blown office visit. Never again!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
2 others found this helpful
Helpful
Dec 28, 2022
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He's a great Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Letty Moreno – Nov 28, 2020
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I find Dr. Masrour to be very knowledgeable and professional. Easy to talk to and communicate with. Pleasant and to the point.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
David Smith in Calabasas, CA – Apr 18, 2018
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WELL MY HUSBAND HAS BEEN GOING TO DR MASROUR FOR ABOUT 5 YEARS, AND JUST THINKS THE WORLD OF HIM THE FEW TIMES HE WAS IN HOSPITAL DR MASROUR WENT OUT OF HIS WAY TO VISIT HIM AND CALL ME TO DISCUSS SITUATION, I STARTED GOING TO DR MASROUR ABOUT 2 YEARS AGO AND HE IS PROBABLY THE BEST KINDEST AND MOST WONDERFUL DR. HE GOES THE EXTRA STEP, WHEN YOU GO INTO HIS OFFICE FOR EXAM HE DOES NOT RUSH YOU OUT FOR TAKES HIS TIME AND EXPLAINS EVERYTHING, AGAIN I GIVE HIM 5 STARS AND HIS STAFF IS BEYOND GREAT,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
17 others found this helpful
Helpful
CAROL AND PAUL SHIFFMAN in Calabasas, CA – Apr 27, 2016
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Know Before You Go

About Me

care philosophy

I like to listen to you and spend as much time as allowable with all my patients.

biography

Trained in Family Medicine, now only practicing adult medicine. Managing complex patients with a variety of problems common in the community today.

My belief is that less medicine is more. My love is alternative and aesthetic medicine...read more

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Wisconsin

    Residency Hospital

  • New York Medical College

    Internship Hospital

  • Universidad Autã³noma De Guadalajara

    Medical School

  • New York Medical Center

    Internship Hospital, 2001
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

West Valley Orthopaedic & Sports Medicine Inc23101 Sherman Pl Ste 210 West Hills, CA 91307
1
(818) 702-9962
See all Family Doctors in West Hills, CA