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Dr. Norman Jones, MD

Dr. Norman Jones, MD

General Surgery*

Dr. Norman Jones, MD is a general surgeon in Panama City, FL. He is affiliated with HCA Florida Gulf Coast Hospital. He is accepting new patients.

5 Star Rating
Based on 26 reviews 5 Star Rating (26 reviews)

Locations

Emerald Bay Surgical Associate

Emerald Bay Surgical Associate107 W 19th St Panama City, FL 32405
1

General Bay Surgical Associates

General Bay Surgical Associates2195 Jenks Ave Ste C Panama City, FL 32405
2

At a Glance

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals
  • TrustworthyPatients said this doctor is trustworthy. See reviews

More General Surgery Specialists at HCA Florida Gulf Coast Hospital

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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

5.0
26 ratings, 10 with a written review
5 star
96%
96%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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Dr. Jones was the kickstart to my dads survival
My dad was suddenly a stage 4 cancer patient after a routine colonoscopy, and Dr. Jones was his surgeon to resect the cancer in his sig. colon. Not only did he do that, he also removed cancerous tissue and lymph nodes, to which I attribute my dads still being here. It’s like he gave him a huge advantage in the race against the big C. To me, that’s just areas that the chemo didn’t have to deal with so it gave his chemo the best chance to work as quickly and efficiently as possible. He is an amazing and brilliant surgeon, and I recommend him to everyone. He is an extraordinary man, to have the presence of mind in the moment to make a decision to remove cancerous tissue although he didn’t have to. My dad is still here and doing well nearly four years later! He had an 11 % chance of being alive after five years. What a blessing Dr. Jones was for my family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shayla Maxwell – Jul 28, 2023
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My first visit with Dr Jones was wonderful.
Dr Jones placed port for chemotherapy. He is the kindest, caring, and very thorough when it comes to his patients. Love and appreciation goes to him. Wish I could give him a perfect 20, I would.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Annette Hill – Jan 27, 2023
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Wish I could rate beyond 5 stars! Great surgical care and staff! Mary Ann, Kerry, and Jan made you feel comfortable and cared for. Dr. Jones has great surgical technique, my surgery went to well with no discomfort. I would recommend Dr. Jones to anyone who needs surgery. Kudos to Dr. Jones and his staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Dr. Steve Merrill – Jul 15, 2021
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Dr Jones is a very wonderful docter and staff. When I go in his office I feel very comfortable and confident that I am in the best of care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Rebecca in Panama City – Jan 30, 2019
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I just have to say THANK YOU. very kind, gentle, nice bed side manner. Answered all questions made me feel a bit at ease.Healing up great and if I need another surgery I would only trust him if he can do it. Also very nice and informative staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Stephanie Carnley in Panama city – Feb 04, 2018
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Compassionate,kind staff and physician. Highly recommend. Took all the time he needed to answer our questions thoroughly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Panama City, fl – Sep 01, 2017
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Dr. Jones is so great! Very kind and compassionate!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mary Sodec in Panama City, FL – Feb 25, 2017
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Very courteous. I had two different procedures done at two different time. One in office and one at hospital. Both went great. Dr Jones said if you need me for anything just call and he meant it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
R. Kelly in Panama City – Oct 21, 2016
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Best doctor I have seen in Panama City and I have been to a lot.Listens to you and is very easy going and puts you at ease. Would recommend him hands down to any other doctor Ive dealt with.Office staff very courteous and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert Hunter in Panama City, FL – Aug 23, 2016
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Under went first visit and i was very pleased. Office staff was courteous and efficient and Dr Jones presented himself very well. I have never felt so comfortable with a physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Betty G in Panama City, FL – Jan 24, 2016
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About Me

care philosophy

Comprehensive compassionate care for you and your family. We pride ourselves in thorough communication and education.

biography

Through extensive training he has developed a special interest in surgical oncology of the colon, rectum, pancreas, esophagus and lung. Since his arrival in 2010, Dr. Jones has performed the first robotic-assisted lobectomy in Bay County, as well...read more
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Iowa Methodist Medical Center - Des Moines Ia

    Residency Hospital
  • University Of Tennessee - Chattanooga

    Internship Hospital
  • University Of Alabama - Birmingham Al

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • HCA Florida Gulf Coast Hospital

    449 W 23rd St
    Panama City, FL 32405
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality