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Dr. Norma Perez-Torres, MD

Dr. Norma Perez-Torres, MD

General Medical Practice*

Dr. Norma Perez-Torres, MD is a general medical practice specialist in Kissimmee, FL. She is accepting telehealth appointments.

4.1 Star Rating
Based on 14 reviews 4.1 Star Rating (14 reviews)

Practice

308 W Bass St Kissimmee, FL 34741
Telehealth available

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Dr. Perez-Torres' Reviews

Likelihood to recommend Dr. Perez-Torres

4.1
14 ratings, 11 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

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Dont waste your time.
I'm sure Dr. Perez is wonderful, just wish I got to actually meet her. The office had me waiting 2 hours and I still hadn't seen the doctor. I just rescheduled and left. Never going back there again.
What went well
No results
What could be improved
No results
Helpful
Feb 28, 2025
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Refuses to see patients
I requested services and Dr Norma Perez refused to see me. This is a recorded line, I was never rude or disrespectful however the secretary reaffirmed to me that the Dr was refusing to see me.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Feb 28, 2025
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Excellent professional!!!
I don't change her as my primary doctor, excellent care, attends to each of your concerns and follows up on you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 10, 2024
Translated from the original Spanish.
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Excellent!
I truly love this doctor. Not only she is very professional and know how to communicate with her patients, but Dr. Pérez-Torres takes her time while attending you. She really cares about your health and you as a human being; she listens. Also, she explains everything regarding your health in a very simple way, so you can understand the overall picture. Being a cancer patient myself this a very very important doctor-patient dynamic. For me she is definitely the old school approach! We need more doctors like her out there these days! Thank you, from the bottom of my heart, Dr. Norma and keep doing what your are doing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mayra Andújar Delgado – Feb 04, 2022
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Excellent Doctor!!! Takes her time and truly cares. Sorry I had to move out of the area.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Hector – Dec 01, 2021
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I truly love her. She was kind, thoughtful, explained everything to me so that I could understand everything. Will recommend her to all of my friends
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheryle marie Tracey – Feb 27, 2021
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The doctor is very kind and very interested in helping with all health issues. She takes her time to explain exams and it’s very attentive to the patients needs. She does not rush while performing exams. She show she cares about the well-being of her patients. I highly recommend her and will continue to use her as my primary physician.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
DULCE M BURKE – Feb 09, 2021
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bad experience ,she doesn't know how talk to people.I was waiting for two and 1\2 hours At the end she refused to see me.it looks like they over book patients and we have to wait for hours to be seen.dr Perez said to me that she can't do any thing because she doesn't own the clinic and she ask to get another primary dr I did not appreciate that comment after I wait outside for 2 1/2 hours.
What went well
No results
What could be improved
No results
Helpful
Jose Romero – Nov 04, 2020
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Muy buena doctora, excelente conocimiento, profesional y muy aplicada , la recomiendo 100%.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 21, 2019
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I was very pleased with her care always.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 20, 2019
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We just love her. She's very caring and listens to our problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 20, 2018
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About Me

biography

Dr. Norma Perez-Torres, MD is a general medical practice specialist in Kissimmee, FL. She is accepting telehealth appointments.
  • General Medical Practice

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Primary Healthcare Associates Inc.308 W Bass St Kissimmee, FL 34741
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 12:00pm
  • Directions

Other General Medical Practice Specialists

Get convenient access to a Doctor right now with little to no wait.

MD Now Urgent Care - South Orlando

13935 Landstar Blvd Ste 150

Orlando, FL 32824

Today: 8:00am-8:00pmOPEN NOW
MD Now Urgent Care - South Orlando