Dr. Nipun Patel, MD

I used to love this office. In fact Dr. Patel is kind, caring and competent. He's also a funny guy. I will miss him but I always see the PA anyway.My issue is with the office functioning. 5-6 years ago staff turnover began to increase. It became common to see several new people on each visit. Their learning curves and poor ability to communicate led to difficulties in getting basic tasks accomplished. The new staffers often seem stressed and confused.Prescription refills are tedious, time consuming and sometimes require repeated lengthy phone calls speaking to more than one of the above mentioned new staffers. I have spent many minutes on hold. The portal is ignored. Portal messages and prescription refills are just not acknowledged. My last straw is they are charging $60 for every pre-authorization each time needed for each med. They are the only doctor who does. My insurance company is filing complaints with the AMA and Georgia Medical Board. I am also filing complaints.

Dr Patel is good doctor but his staff is not profesional at all, includinghis office manager. I have been going to him for 7 years, with my family! I have been enduring the staff nonsense but I have reach my level of patience! Good luck with them!

Always friendly, returns calls, staff is great. Obvious he loves what he does.

Very friendly, professional and knowledgeable doctor. Very easy to schedule an appointment with him. Never had trouble with billing or insurance. Has a helpful staff. I have recommended him to my family and friends. Only need to improve with the wait time at the Dr. office.

Professional & courteous!! & a very nice person~

Dr. Patel has been my Primary Care Physician for nearly 7 years, and hopefully a lot more. He cares for his patients and actually LISTENS TO THEM, which is hard to find these days. What I love about his practice is that he takes walk-in patients as well as appointments. If you work an odd or irregular schedule like myself, you can't always set a specific appointment time, but you can still get in and be seen. You might have to wait a little while though. His staff is always friendly as well.

This office is very unprofessional and the office manager is the physician the Dr takes orders from the office manager and My Dr Mis diagnosed me for a year putting me on antibodies I did not need and kept saying he does not know what I had after going to a specialist I was diagnosed and properly prescribed the correct antibodies

On a late Friday afternoon, I was experiencing unbelievable pain. Dr Patel saw me quickly, determined it may be gallbladder attack, provided a shot with fast relief from pain and perscribed an ultrasound for further testing. He and his staff saved me from many long hours and a considerable amount of $$$$ by avoiding an ER. I am so very thankful for their help!

My family and I have had at least three what's with Dr. Patel in the last 3 months. We've never waited less than 45 minutes after our scheduled appointment time to see someone. He doesn't listen to what your concerns are in the three minutes he's with you. The most competent people on his staff are the medical students. They are the only ones in the office who seem to be concerned with your time, condition, and concerns. Definitely finding a new PCP. This office is a poor ambassador for medicine