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Dr. Nichole Hansen-Cruz, MD

Dr. Nichole Hansen-Cruz, MD

Family Medicine*

Dr. Nichole Hansen-Cruz, MD is a family medicine physician in San Diego, CA. She is affiliated with Kaiser Permanente Zion Medical Center. She is accepting telehealth appointments.

3 Star Rating
Based on 3 reviews 3 Star Rating (3 reviews)

Practice

6911 Convoy Ct San Diego, CA 92111
Telehealth available

Experience Check

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Dr. Hansen-Cruz's Reviews

Likelihood to recommend Dr. Hansen-Cruz

3.0
3 ratings, 2 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
33%
33%
2 star
0%
0%
1 star
33%
33%

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Knowledgeable BUT too hard to reach
When meeting face to face with Dr. Hansen-Cruz she takes the time to review things - if you ask the right questions. I’m a fairly healthy person that has had some small things happen and I get “I’m not worried about it” response which didn’t alleviate my concerns. She’s very hard to get a telemedicine appointment with and it takes her days to respond to email! When you’re in pain this is very frustrating. Her email responses are very curt. Generally speaking I think she is knowledgeable but could be more responsive and more empathetic.
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Oct 26, 2023
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My personal experience with Dr. Hansen-Cruz was extremely poor, however other may have a better experience than I did. I received poor diagnosis, and when I demanded further testing and evaluation I was told that I was fine. After finding a specialist in my injury, I found that I have a birth defect causing degeneration in the area and am now in constant pain. I will likely need surgery in order to become fully functioning and mobile again. I had a few other negative experiences, however this one is the one I will share.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
San Diego – Jun 02, 2019
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About Me

biography

Dr. Nichole Hansen-Cruz, MD is a family medicine physician in San Diego, CA. She is affiliated with Kaiser Permanente Zion Medical Center. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Clairemont Mesa-Medical Offices6911 Convoy Ct San Diego, CA 92111
1
Kaiser Permanente San Diego Medical Center4647 Zion Ave San Diego, CA 92120
2