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Dr. Ngocthuy Hughes, DO

Dr. Ngocthuy Hughes, DO

General Surgery*
20+ years of experience

Dr. Ngocthuy Hughes, DO is a general surgeon in Redmond, OR and has over 20 years of experience in the medical field. She graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 2002. She is affiliated with medical facilities St. Charles Bend and Phoenix Indian Medical Center. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 26 reviews 3.5 Star Rating (26 reviews)

Practice

1245 NW 4th St Ste 101 Redmond, OR 97756
Telehealth available

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Hospital Highlight

Dr. Hughes is affiliated with St. Charles Bend Bend, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Hughes specializes in the area of General Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Hughes' Reviews

Likelihood to recommend Dr. Hughes

3.5
26 ratings, 10 with a written review
5 star
62%
62%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
35%
35%

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I had an emergency surgery with Dr. Hughes. When I arrived from Prineville, she was excellent at explaining options to me in my somewhat drug induced (given at ER before transport to Redmond) state, She deftly removed my disintegrated gall bladder, getting all the fragments on the first go. She was compassionate and encouraging through my recovery. And she has a great staff of nurses and other professionals backing her up.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 29, 2021
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I wish this Dr. could be my primary care Dr.. She is very skilled and professional, yet Dr. Hugh's has a way of making you really knows she cares. I had a bowel obstruction a few yrs back and she actually saved my life. Rebecca E..
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 09, 2020
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Dr. Hughes is a surgeon doing colonoscopies. As a patient with family history of colon cancer I would expect a revisit in 3 years. She recommends 5. She did not communicate well with me so I do not know if that is right. The pre-screening visit included asking me if I was going to be a difficult patient. I thought she might have issues with older men. She did not discuss the results of the screening with me that I can remember, other than a written report stating that benign polyps were removed and it was normal. No pictures were shared as was customary in the previous three screenings. None of this was entered in my chart to access online. I had to ask for the information. I have asked for pictures two times but they have not been given to me. I'll use someone else next time.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 21, 2020
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Such a welcoming atmosphere from the time you step into the office up until you leave. Very welcoming. Best surgeon in Bend Oregon
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 12, 2019
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Had a hematoma from surgery had a ultrasound done they found it in the area she said there’s nothing wrong with me and never read the report or the lab report showing low red blood cell count said it was in my head and said I was causing her and her staff anxiety
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
5 others found this helpful
Helpful
Jun 13, 2019
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Nice lady but left a plastic tube in me and refuse's to take responsibility.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Portland, OR – Jun 28, 2017
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Dr Ngocthuy T Hughes saved my life 5 1/2 yrs ago. I had lost 65 lbs and had no idea what was going on. Was referred to her for testing and she knew from the start that I needed a GI Dr. She helped get me on the right path for my health. She has great listening skills and lots of Empathy! I would refer her to everyone! Thank you, Dr Hughes!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Margie Montgomery in Redmond, OR – Mar 30, 2017
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Dr Hughes performed my gastric band surgery in 2009. It is now. 2016 and I am still happy and healthy. I've lost 85 lbs with no complications. I would recommend her to anyone who wants their surgery done right the first time. She is a wonderful doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Andrea Patterson in Portland, OR – Sep 15, 2016
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Does not communicate well. Unreasonable and arrogant
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
B in Bend, oregon – May 20, 2016
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Lacks empathy and understanding. Refuses to listen to patient.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Vashon, WA – Feb 24, 2016
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About Me

biography

Dr. Ngocthuy Hughes, DO is a general surgeon in Redmond, OR and has over 20 years of experience in the medical field. She graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 2002. She is affiliated with medical facilities...read more
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • A. T. Still University Kirksville College Of Osteopathic Medicine

    Medical School, 2002
American Osteopathic Association®
American Osteopathic Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Ngocthuy Hughes DO PC1245 NW 4th St Ste 101 Redmond, OR 97756
1

Practice

St. Charles Redmond1253 NW Canal Blvd Redmond, OR 97756
2

Practice

U. S. Public Health Service Phoenix Indian Medical Center4212 N 16th St Phoenix, AZ 85016
3
St. Charles Bend2500 NE Neff Rd Bend, OR 97701
4

Affiliated Hospitals

  • St. Charles Bend

    2500 NE Neff Rd
    Bend, OR 97701
    Recipient of 10
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Phoenix Indian Medical Center

    4212 N 16th St
    Phoenix, AZ 85016

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    2% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality