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Dr. Nathan Mall, MD

Dr. Nathan Mall, MD

Orthopedic Surgery*

Dr. Nathan Mall, MD is an orthopedic surgeon in Chesterfield, MO. He is affiliated with medical facilities such as Barnes-Jewish West County Hospital and Mercy Hospital Southeast. He is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 41 reviews 3.2 Star Rating (41 reviews)

Practice

14825 North Outer 40 Rd Ste 200 Chesterfield, MO 63017
Telehealth available

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Dr. Mall's Reviews

Likelihood to recommend Dr. Mall

3.2
41 ratings, 25 with a written review
5 star
54%
54%
4 star
2%
2%
3 star
0%
0%
2 star
0%
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1 star
44%
44%

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I could not of had a better experience & recovery
Dr. Mall did a knee replacement on each of my knees. Everything went well and I recovered quickly. I never found him to be rude or arrogant. He explained the plannned procedure and answered my questions. My only issue was when I went in for rechecks, his staff usually looked at me to check on progress instead of him. However, that seems to be more and more common work for nurse practitioners.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 13, 2024
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Do not see Dr. Mall!
Dr. Mall is the worst doctor. He’s rude, arrogant, doesn’t listen to the patient’s concerns and won’t take accountability for his mistakes. His staff was also very rude. Stay far away from him!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Aug 31, 2022
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He's the worst!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Jun 29, 2022
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Replacement surgery
I have had 3 replacements and Dr Mall and Kelly were great. I would highly recommend
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Ann – Feb 09, 2022
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Dr Mall performed shoulder replacement surgery for me. He is very patient, explains what he will do, and is very exact in rehab. It has been almost 6 months now and I have great movement with no pain. His staff is easy to work with. I cannot imagine a better experience nor better results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
ED CHARD – Feb 14, 2021
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Brought son to see Dr Mall concerning an injury suffered while competing. Dr Mall was both encouraging and compassionate as there was going to be time away from sports. Dr Mall put a plan in place and we worked the plan. No issues. Another Dr had recommended surgery, but Dr Mall had another method that was equally, if not more, effective.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Sports Dad – Jan 21, 2021
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he is the worst doctor i have ever seen he bragged about working on the cardinals pitchers arms an when i would say my arm does this or thatand its never done that before he would say the pitchers arms do that too thats normal, he shouldnt be compairing me to them an then hes comparing my left shoulder to my right shoulder an say your allmost there ,my right shoulder is 28% disable an my left shoulder is torn out way worse with 3 surgurys not just 1 and it barely works , he will not listen to you when you tell him somthing his aragance is terriable ,he has never had a rotator cuff or bicep tear but he can sure tell you how your supposed to feel, hes definatly in the work comp peoples pocket he dont care about anyone but his self , i wouldnt ever refer anyone to him
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
darrell – Jun 10, 2020
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With the pandemic with the recent virus, my husbands appt with Dr Mall was pushed back. After talking with his staff, my husband needed answers because his pain level has been a 10 for many weeks. Dr. Malls staff suggested that we drop off our x rays and ct scans for Dr. Mall to look over. We did and he called the same evening explaining to my husband that he didn't believe it was his knee at all and that we should seek help with a back surgeon. He took his time on the phone with my husband, and was very Friendly - Informative - Patient. He recommended two doctors who could help and now we know where to go from here. We cannot say enough of this staff and Dr. Mall.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Friendly - Informative - Patient – Mar 24, 2020
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Dr Mall is more than just another ortho dr. When I went to his office I had already been treated by another ortho Dr to fix my knee. The previous dr had actually done more damage than good. Dr Mall did everything he could to fix my issue to the best of his abilities. He gave me so much of my physical capabilities back. He is kind and understanding. His office staff are just the best. I will never go anywhere else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Feb 14, 2020
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Rude and Arogant and works for work comp insurance to fatten his own pockets while not caring about patients. All he cares about is money Don’t let the fancy building fool you.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Krissy – Dec 14, 2019
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Dr. Mall performed ACL reconstruction for my daughter (15yr old). He was VERY professional, courteous and informative. Takes time to explain everything, and makes you feel very comfortable. My wife and I had no worries with our daughter in his care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
JM – Dec 04, 2019
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Dr. Mall is the best! He's extremely knowledgeable in his field and genuinely cares about his patients. He has performed o my daughter. He's extremely honest. All of her recovery time was fast and I believe that's because of his surgical expertise. Dr. Mall is positive, great listener, and is honest. I highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Manchester, MO – Jul 01, 2019
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I never even got to see him or talk to him. His nurse practitioner only spoke to me and provided no information and did not answer questions or explain anything. Highly do not recommend. He might be busy but I don't pay to wait a long time and talk to someone else in his office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Joe in St. Charles, MO – Jun 04, 2019
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I was not impressed at all with Dr Mall or his staff. Nothing professional about my visit to him. I waited for 3 hours and barely saw him. He said he would give me an injection and I waited another several minutes and he didn’t come so I got up and walked out. I don’t recommend him to anyone after my experience. He was also rude when I asked him a question about my x-rays.
What went well
No results
What could be improved
  • Long wait times
13 others found this helpful
Helpful
Helen Walls in Benton – Jan 10, 2019
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Dr.Mall,is a wonderful dr.,made me feel comfortable,is patience,and compassionate,never once made me feel like another paycheck.you definitely can see he cares about you,and cares about how he can help,it’s getting hard to find doctors like that ,I can not say thank you enough.also his staff absolutely wonderful ,they see you and not just another job.thank you .god bless,because you all are a blessing.im a groomer who had hand surgery,now I can get back to what I love.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Debra fields satornino in Dexter, MO – Nov 14, 2018
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Was not impressed. Went to him August 28 2018 for pain in shoulder. Was suppose to set up ultrasound to figure out options. Is now October 4 still no ultrasound. We have called once to find out what's going on. They said they would check records and get it set up. I'm just wondering if it is because I'm on medicare
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Jesse Williams in Cape Girardeau, MO – Oct 04, 2018
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Didn't look professional at all on first visit at all. His office staff dropped the ball when trying to schedule an MRI and didn't send over note to insurance, had to call multiple times to figure out situation, which should have a taken a few days took two weeks. His assistant is very confident or can't really explain things. Didn't even get to see him one visit because he was "too busy" so was left the choice to see his assistant or leave office when already there. Would highly not recommend.
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Ballwin, MO – Sep 09, 2018
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I went in like many others and instead of him helping, he kept repeating what I already knew and made up his own idea of how the injury occurred, instead of listening to me in the first place and treating me like a human.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Leon in Cape Girardeau , MO – Aug 10, 2018
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Dr. Mall & his staff are awesome. I had a total knee replacement done 2 1/2 weeks ago and I am walking without a walker or cane. I am so thankful for his skill and attention to my problem. I would highly recommend him! Nancy
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nancy G in Chesterfield MO – Feb 28, 2018
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I had to jump through all the usual hoops just to get an MRI. Then after I got my results referred me to another dr. to get cortisone shot. I made an appointment and couldn't get in for 3 months!! I kept calling Dr. Malls office leaving messages asking if there any other doctors and NEVER in 3 months got a call back! So 3 months later go to referral doctor and she wouldn't do the injections! Moral of story I waited 3 months and paid 50$ for no relief! Horrible communication!!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
House Springs, MO – Jul 26, 2017
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Know Before You Go

About Me

care philosophy

Dr. Mall believes in evidence based medicine, which means that he uses the orthopedic literature to help make his recommendations to you and to help educate you so that you can make an informed decision about your body. Having patients be intimately...read more

  • Orthopedic Surgery

  • Sports Medicine

  • Pediatric Sports Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rush University Sports Medicine And Shoulder Surgery Fellowship

    Fellowship Hospital

  • Washington University/barnes-jewish Hospital

    Residency Hospital

  • Duke University School Of Medicine

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • Non-arthroplasty Surgical Treatment of Knee Osteoarthritis in the Young, Active Patient., 2012

  • Symptomatic Progression of Asymptomatic Rotator Cuff Tears: A Prospective Study of Clinical and Sonographic Variables., 2010

  • Hip and Pelvic Injections., 2012

  • Screw Fixation of an OCD Loose Body: 21-year Results., 2012

  • Non-arthroplasty Surgical Treatment of Shoulder Osteoarthritis in the Young, Active Patient., 2012

  • Revision Anterior Cruciate Ligament Reconstruction Outcomes: a Systematic Review, 2012

  • Interval Arthrometric Comparison of ACL Reconstruction using Bone Patellar Tendon Bone Autograft Versus Allograft: Do Grafts Attenuate within the First Year, 2012

  • Spine and Axial Skeleton Injuries in the National Football League., 2012

  • Bilateral Peroneal Nerve Palsy after Hip Osteotomy in a Patient with Multiple Hereditary Exostosis: A case report and review of the literature., 2012

  • Isolated Subscapularis Tendon Repairs: A Systematic Review and Meta-analysis., 2012

  • The role of platelet rich plasma in arthroscopic rotator cuff repair: A systematic review and meta-analysis., 2012

  • Femoral Nerve Block Use in Anterior Cruciate Ligament Reconstruction Surgery. Systematic review., 2010

  • Revision Anterior Cruciate Ligament Reconstruction: Using Preoperative Assessment for Successful Surgery., 2009

  • Arthroscopic Repair for posterior instability., 2012

  • The Role of Subacromial Decompression in Patients Undergoing Arthroscopic Repair of Full-Thickness Tears of the Rotator Cuff: A Systematic Review and Meta-Analysis., 2012

  • Relation Between Anterior Cruciate Ligament Graft Obliquity and Knee Laxity in Elite Athletes at the National Football League Combine., 2012

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Locations

Practice

The Orthopedic Center of St Louis LLC14825 North Outer 40 Rd Ste 200 Chesterfield, MO 63017
1
(314) 835-8660
US Center for Sports Medicine333 S Kirkwood Rd Ste 200 Kirkwood, MO 63122
2
(314) 991-4335
Joint Health LLC633 Emerson Rd Ste 100 Creve Coeur, MO 63141
3
(314) 991-2040
Cape Neurological Surgeons P. C.304 S Mount Auburn Rd Cape Girardeau, MO 63703
4
(314) 991-4335
See all Orthopedic Surgeons in Chesterfield, MO