Dr. Naeem Chavla, MD

I chose this office for an elective procedure. Before the procedure they were very up front and had great communication, were very helpful trying to find options to work with my insurance. For the follow up appointment all of a sudden there was an additional fee of 165$ that had never been mentioned and was being requested at a point that I felt I had no way to seek another option. The doctor's bedside manner was okay, I always felt like he was a bit rushed and he made a lot of jokes with his staff during the procedure. Overall, this office is on the low end of acceptable and I would suggest making sure you specifically ask if any quoted prices are going to include every cost to try to avoid having some surprise fees at the end.

The wait time was long. Dr. Chavla was thorough and personable. Answered all my questions.

Dr. Chavla shows caring for urological needs and has a desjre to help a patient.

Prostate Surgery. Dr. Chavla was very professional and caring. I have been seeing him for about 10 years for Urology issues. Always gives me a "spot on" diagnosis and excellent care.

recently treated for bladder cancer and BPH. Dr. Chavla made arrangements for me to get initial evaluation and treatment so that there wasn't a delay in treatment. His office staff are nice. They have good personality and made me feel cared for as a person and as a patient. The surgery went much better than I was expecting, the OR and Anesthesia personnel were very professional. Having had the bladder surgery go off without a hitch made me more confident about getting treated for the BPH. The cooled thermotherapy for my prostate was relatively mild; I had seen patients in the past both in my nursing days and later on as a family Practice doctor after they had the old fashion TURP and that kind of procedure would not have been acceptable to me. Over all, I give Dr. Chavla and his office staff in the Richland office "Highest Recommendation".

Excellent provider and nurse. I was scheduled for a self referral/consult for Vasectomy within a week. I had the surgery the following Friday. Minimally invasive, skilled surgeon, good sutures. Followed directions, Healed up well and almost %100 within two weeks. Insurance was promptly billed and no complaints.

I was diagnosed with bladder cancer over 8 years ago, the fact that I’m writing this is proof of Dr. Chavla’s performance! I would recommend him without any reservation.

None of the complaints we have are with the doctor, but instead his terrible office staff, specifically the office manager, Kelly. The office staff tried to get $350 from us over three asks, turns out we only had to pay $50! But she would have just collected if I didn’t raise a stink. She hung up on me, refused to let me speak to the doctor, was extremely rude and condescending, and apparently answers to no one. We will never return and advise all our friends and family to steer clear of them.

Dr Chavla is terrible. Lies to your face. We had a written consent to just go in and remove the kidney stone above my bladder with basket retrieval. He took a xray prior to the surgery and decided I didn't have a stone. Any novice knows a stone behind the pelvis bone doesn't show up on a regular X-ray. So he skips looking for it and just rams one of his own stents up me for no reason. Still had kidney stone post surgery. GFR >60 before surgery with stone. GFR 37 post surgery. Staff lies too.

I arrived at the doctors office for my appt 20 minutes to gill out paperwork. His office was full of people and they told me when I checked in they were very busy that day. The lady at the desk was very kind I was taken back into the room around 34 minutes later. Another 15 minutes passed and an office staff man came by to check in and let me know what the status was and that I was next. I was greeted at the door with a hand shake and he was very concerned and listened to my concerns.

I've seen lot of negative reviews on Dr. Chavla's office, but I have not shared the same experience. I just had a vasectomy with him and he and his whole staff were great, friendly and helpful. They got me in very quickly and took great care of me. Dr. Chavla was very nice and friendly, and answered all my questions (which was a lot). If recommend him for a vasectomy.

I worked in a medical office for 14 years before moving to Kennewick. I have to say this doctor is heartless, arrogant and has no compassion! He may be a great doctor, but definitely not for female patients.

Read some of the other reviews and now would like to add the following: Very organized, systematic doctor and not at all confrontational. He has acquired an excellent amount of data and information before making a decision/conclusion as to recommended future treatment. I recommend him with confidence but do be ready for some wait time before seeing him. I found the staff friendly and professional.

Dr. Chavla is a caring and kind urologist and also very intelligent. He listens and lets you know what is going on. I would recommend him to anyone.

All I can say is Wow !! ........ The only thing I recommend is that you DONT go here. His staff are rude and they do not advocate for the patient. My husband had to have a random drug follow up for his work. He was required by the City to use a Urologist - when in actuality he would have had better clinical documentation if he was allowed to go to his diabetic dr. Text doesn't give me enough characters to vent - BUT DONT MAKE AN APPOINTMENT - filing complaint with risk management

Dr Chavla is a terrific doctor. He takes time to answer all questions and is skilled in his procedures. Unfortunately his staff are as bad as it gets. They lie about their contacts with my insurance company, lie to cover for each other and even forgot to order the items necessary for an in-office procedure that was scheduled a month in advance. The staff didn't read letters from my insurance co. After more than 3 years of seeing him every 3 months, I can no longer put up with his lying staff

Went to Kadlec ER in the middle of the night to treat my husband. Dr. Chavla saved my husband's life! Very fortunate to have him as my husband's urologist.

Dr. Chavla is very professional and covers a lot of territory very quickly. The staff is nice and courteous. Only fault is the time waiting, I'm used to it now and just make sure my phone is charged for Candy Crush or I have a good book.

Had an appointment today, and I want to say that Dr Chavla is a very nice person, and a highly professional urologist. His office staff were friendly and professional. The appointment was good in every aspect. I am amazed at the other ratings that were low scores as this office, staff and doctor I consider among the best I've been to in the four first world countries I've received healthcare.

I was referred to him as followup for passing kidney stone. I was first patient with 8am appt. By 9:30 I finally saw him. He was rude to me asked the same questions over, treated me like I didn't know what I was talking about. Then while I was talking his cell phone rang, he answered it and walked out of the exam room. So I walked out, told receptionist why then left. An hour later she called back, said Dr. Chavla refuses to send my stone to lab since I walked out. I have to return to get it.