Dr. Nadine Liu, MD

My mother has been a patient here for many years. She has become visibly frustrated with how difficult it is to get someone on the phone, but has always defended busy people being busy. That's fair, but still shows little respect for their patients or time. I only became involved here because I overheard a call. Pro tip office ladies- if you want to talk to a patient like she's a very stupid child, make sure you aren't on speakerphone. When I asked who was speaking, she flipped like a switch. To me that's a sign she knew she was out of line. All downhill from there. Because she needed a form signed she tried repeatedly for a week to get through. I decided to just drive over. I was told when i asked about the phone that the policy was to keep the voicemail full and that 'Most of our patients know to call on Tues & Thurs between...' I asked her to write that down and said that was a strange way to run a business. She didn't like that and told me to leave. Absolute Joke

I have been a patient of Dr. Liu's for about 15 years. She is a good doctor - knowledgeable and thorough. Her bedside manner has improved over the years and she is always attentive and nice to me. She listens well and addresses all my concerns. When I was 'checked out' on my own health for a while, she seemed frustrated with me, but never stopped providing quality care. Now I am more invested and a lot healthier. A medical approach has transitioned into a more patient-centered approach with me. I appreciate her flexibility and expertise.

Very kind staff (front office & Joanna-nurse). Dr Liu, is thorough and professional.

Dr Nadine Liu has cared for myself and wife for many years and we credit her for our current good health. She is very professional, thorough, and patient oriented. She doesn’t hesitate referring her patients to specialists as deemed necessary. Her office staff are always friendly and accommodating. Their office is always clean, neat and medically stocked. Dr Liu always goes beyond expectations. As example, when my wife and I had COVID, she arranged to meet us in her parking lot for examination and treatment. Have met very few physicians with her dedication.

Dr. Liu has been my physician for the past 15 years. She has been and is very knowledgeable, professional, and compassionate in her treating me as a patient. I highly recommend Dr. Liu as a personal care physician.

Shyster practices. I'd been a patient for yrs. I go 12/30/19. I had 10:15 appt, arrive 10:20 but a lady is on her phone calling a ride blocking the sign in. I sign in and told I'm 15 min late!I told her look at the clock. This blonde lady says the Dr wrote no call/show and crossed me out since she didn't see me @ 10:15. I told her I saw her at the counter while in line,she wasn't there at 10:15 herself. Told me I'd have to reschedule. When I did, they say I owe $25. I'm not paying when she canceled me. It's 9/2020 and I get a collections notice. 9/8 I go there. Staff pulls my chart and Its written in my chart no call/no show, nothing she can do. I noticed Liu's increased her fee to $50 if you're late. Easy money when you charge people more than their co-pay for late/no call. Dr. Liu doesn't even follow her own written office policy that's deceitful. No integrity at all.

Horrible!! Changing my PCP today. Dr. Lui REFUSED to have a peer to peer conversation so I could have an referral approved!

I will never step foot in that woman's office again. I stopped seeing her over a year ago and then out of nowhere receive a letter from a collection agency that I owed her money. Billing claims they sent out a statement since July of last year which is a big, fat lie. I do not appreciate being made to feel like a deadbeat. Now I understand why she has so many negative reviews on line. I was accused of being immature because I demanded to know how this could have happened. Neither the office staff or the billing department apologized for any inconvenience or for smearing my good name.

I've been going to Dr. Nadine Liu for years. She is professional when you get to see her. The staw that finished me and thus gets this review is her staff. The staff is unprofessional and rude. I had cancelled apoointments before and charged, even when I had the names of who I had spoken to. I still stayed. The reason I left was upon visiting another doctor and asking if they received my labs from her office they said no with the note that Dr. Liu said not to release them till I had another test and visit with her. I called from my doctors office and was told no. I persisted and told them I filled out papers for this to happen and another doctor requested it and they would not release the results. The doctor was busy with patients. I had my vist and asked for PCP referals after telling this doctor my story. I went to her office and was given papers but could not speak to Dr. Lui. This was very unprofessional and NOT in the well being of your patients. I will never refer anyone!!!

Very unprofessional! Very rude! And very disrespectful! She was my doctor for a couple of years and during this time I only saw her twice. She does not care for your well being. Front desk help is also very rude and unprofessional!!

Scheduled an appointment then called the day before to confirm and they didn't have me on the schedule. I rescheduled for the following week and when I arrived there was no record of me being on the schedule again. Tried to charge me a no call no show for a previous appointment that I know I called and cancelled. Office manager very rude. I had been there once before a few months earlier. I was the only person in there and the wait time was over an hour. Very poorly run practice.

The WORST! Never saw the doctor with my several visits. The PA was always different. The office manager knows I overpaid and won't give me my money back. I've called several time and he says the Dr hasn't signed the check yet. He says he hasn't even asked her why and doesn't think he should either. It's been over a year and they won't give me my $80 back.

My husband and I have gone to Dr Nadine Liu for about 18 years and trust her and her PA's implicitly. She does take time listen to your question and concerns. At times we've been referred to specialists and almost every time they were good. It's important to get your lab work done prior to your next visit so she has all the info to know what steps to take. She caught something in my husband's tests immediately that ended up being cancer.She sent him to a specialist and he has been cancer free.

Dr. Liu is very professional and answers any questions you have. I have never felt rushed out of her office. Wait time is no more than any other doctor I go to. I would not go anywhere else. My husband and I both go to her and think very highly of her.

Beware!!! Do not go to this Dr. office. The staff is extremely incompetent and rude my first visit I needed a prescription filled I talk to two different people four times because they kept faxing my prescription to the wrong pharmacy. The women in the office argued me even after I went driving around town trying to find out where they faxed my prescription. My last visit I needed blood work done which I got last month on 2/12/16 its now 3/8/16 I still don't have the results of that blood test.

Dr. Liu and the PAs are very competent however this office is a bad experience in every other way imaginable. Long LONG waiting time. If you need a call back then give up, it will not happen. Problems with scripts, problems with scheduling, late notices when no bills have been given. Those problems just to name a few.