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Dr. Mona Ellis, MD
Family Medicine*
35+ years of experience
Dr. Mona Ellis, MD is a family medicine physician in Chevy Chase, MD and has over 35 years of experience in the medical field. She graduated from University of South Florida in 1988. She is accepting new patients and telehealth appointments.
2.8 Star Rating
Based on 22 reviews 2.8 Star Rating (22 reviews)
Practice
5530 Wisconsin Ave Ste 645 Chevy Chase, MD 20815Telehealth available
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Dr. Ellis' Reviews
Likelihood to recommend Dr. Ellis
2.8
22 ratings, 11 with a written review
| 5 star | 41% | 41% |
| 4 star | 0% | 0% |
| 3 star | 5% | 5% |
| 2 star | 5% | 5% |
| 1 star | 50% | 50% |
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My husband has complicated health issues which Dr Ellis has treated successfully while exhibiting concern. She listens carefully and makes considered recommendations often avoiding unnecessary tests.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Office environment
1 other person found this helpful
Helpful
Deborah A Dougherty – Aug 08, 2021
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No compassionate care, empathy, or follow-up to the point that it is negligent. Casually makes fatphobic and fat-stigmatizing comments with regard to minor patient weight gain. Zero education provided around conditions and diagnoses. The best way I can describe her "care" as a doctor: flippant.
What went well
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
Helpful
May 15, 2021
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Unfriendly and arrogant medical staff. In particular there is one woman who wears false eyelashes, and has long dark hair that fall on the patient when she takes the blood pressure. No esthetics.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
- Office environment
- Staff wasn't friendly
- Didn't trust the provider's decisions
Helpful
Nov 27, 2020
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Dr. Ellis was my primary care physician for about 2 years while I lived in DC. She is an excellent doctor and if I hadn’t moved to New England I definitely would have stayed with her as long as possible. She addressed my concerns and brought up other health topics that I had not considered. She was always busy of course but always answered all of my questions. Favorite doctor I’ve ever had
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 21, 2020
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She is dismissive of any experiences I have had. When she is on her tablet asking me questions she not only quickly answers them herself but she answers wrong. She does not practice discretion when speaking so anyone can hear a patient's personal business. Her staff isn't exactly the most welcoming. I dread going to her. I need to find another doctor ASAP. I would give a 0 rating if I could.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 20, 2019
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Absolutely avoid this office and Dr. Ellis if you can. I've not had one appointment where billing and coding was what I expected (after telling this office exactly what I want). The one nurse who's always taken my vitals looks like she just woke up and is rude. The billing office is the worst I've ever encountered--they make your calls feel like a burden and will fight you. This office is not on the patient's side and I'm currently filing a claim dispute with them.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Chevy chase – Jan 21, 2018
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I am perplexed why Dr. Ellis became a physician. She is rude, dismissive, and lacks all qualities one would want in an internist. Her manner borders on unkind. I have seen her a few times and after my most recent physical will absolutely not return.
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Washington, DC – Jun 10, 2017
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Really surprised by the negative reviews. In my experience, Dr Ellis is thorough and friendly. The front desk staff is more efficient than other healthcare providers I've experienced. I have been using the practice for 8 years and have never had a lengthy wait in the waiting room.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Washington, DC – Jun 05, 2017
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she is blunt to the point of being rude; her staff is the same way; and she should look at you inside of her ipad once in awhile. communication with her is laborious, and their record-keeping is abysmal. you'll wish you never entrusted your healthcare to her.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Apr 19, 2017
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My last three visits were awful. The wait time was over 1 hour in the waiting room and upwards of 20 minutes in the private room. Only for the doctor to quickly apologize and hastily run through a list of issue on the tablet. I?m doubtful my concerns were adequately addressed or properly diagnosed. Thankfully I got a second opinion.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
5 others found this helpful
Helpful
J Tekle in Washington, DC – May 04, 2016
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Dr. Ellis was very thorough and knowledgeable. Staff was very nice and got us in the same day!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 02, 2016
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Leave a review
How was your experience with Dr. Ellis?Overall Patient Satisfaction
22responses
Likelihood of recommending Dr. Ellis to family and friends is 2.7727273 out of 5
About Me
biography
Dr. Mona Ellis, MD is a family medicine physician in Chevy Chase, MD and has over 35 years of experience in the medical field. She graduated from University of South Florida in 1988. She is accepting new patients and telehealth appointments.Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of South Florida
Medical School, 1988
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
Elliot R Goldstein MD & Joel R Schulman MD PA5530 Wisconsin Ave Ste 645 Chevy Chase, MD 20815
Practice
Compare with other Family Medicine Physicians
Compare Dr. Ellis with our nearby Family Medicine Physicians at Amazon One Medical.
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Provider Ratings