Dr. Mona Bhan, MD

Ophthalmology*FemaleAge 52

Ophthalmology*

Dr. Mona Bhan, MD is an ophthalmologist in Framingham, MA and has over 25 years of experience in the medical field. She graduated from Boston University in 1997. She is affiliated with Metrowest Medical Center. She is accepting new patients and telehealth appointments.

Dr. Mona Bhan, MD

Practice

61 Lincoln St Ste 305 Framingham, MA 01702
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

At a Glance

  • Area of Expertise
    Dr. Bhan specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

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Dr. Bhan's Reviews

Likelihood to recommend Dr. Bhan

4.9
32 ratings, 18 with a written review
5 star
97%
97%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
3%
3%

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left pt in pain, office staff personal reasons
i desperately needed a YAG procedure and was all set until a nameless office staff member refused me Medicaid treatment due to the peron refusing to call provider helpline to learn how to differentiate between a 14 year old claim that no payment was made and deduced via insurance verification i wasnt with medicare insurance despite the Workers comp Tristar calling the office girl to clarify. i m now without my eye procedure, unable to do my driver license vision and left me in grave jeopardy without urgent eye care YAG procedure. i was a new patuent and the vindictiveness stunned alll Medicare personnel . im a 72 year old and needed a second cataract done in rt eye. So egregious it shocks the conscience. all eill know about this. im desperate yo get my license which was just renewed. but needs vision test .
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
pegann – May 15, 2024
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Dr. Mona Bhan. Excellent doctor, Excellent staff.
What a great experience. Totally professional doctor and office. Dr. Bhan was patientwith all my questions and I felt comfortable through the entire cataract surgery journey.Results were exceptional and I would highly recommend this skillful and friendly doctor.
What went well
No results
What could be improved
No results
Helpful
Dennis Fournier – Dec 17, 2023
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Very good
Had cataract surgery with Dr. Bhan ten years ago when she was practicing one day a week in Milford. I'm still very happy with the results and found Dr. Bhan to be both caring and competent. Truly one of the best doctors I've ever dealt with.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard T. – Aug 07, 2023
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She is kind ,caring ,takes plenty of time with you , does all her own work she is very very knowledgeable and most pleasant . I would highly recommend her to everyone .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie A.Tebo – Jul 12, 2022
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Excellent
Dr. Bahn was thorough, experienced and pleasant. Her office staff was very helpful. The surgery I had went well and the results were excellent! I highly recommend Dr Mona Bahn.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
S T Woodrow – Jul 10, 2022
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Very thorough and knowledgeable!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Janice MacDonald – Apr 06, 2021
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She takes the time to thoroughly explain your situation so you understand exactly what the issue is and a plan to address it. Very patient, especially with us older folks and shows a level of compassion that is almost non-existent in modern medical practice. I have been to several and she is by far at the top of eye doctors I have seen.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Mar 23, 2019
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I can't speak highly enough of Dr. Bahn. She is up on the latest eye technology and diagnostic equipment. She is caring and very thorough. She did my cataract surgery with outstanding results! She recommended the latest lenses (yes they are costly at 800. a lens) but are well worth the investment, especially if you are around 60 and need cataract surgery. No need for reading glasses ! The surgery was like a miracle for me-perfect vision!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laura S. in Framingham, MA – Jul 12, 2018
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I was looking for a new ophthalmologist and someone in a related profession recommended Dr. Mona Bhan. My husband and I both had our first visits and I could not be happier with the care provided. I have a very strong blink reflex and have always had at least some trouble with the eye exam. Both Dr. Bhan and her technician were very gentle and thorough and knew how to avoid triggering my blink reflex. It was the easiest eye exam I have ever had! Dr. Bhan’s discussion with me afterwards was
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deborah in Framingham – Jan 23, 2018
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Dr Bahn was excellent - her patience with my questions - no rush hurry hurry approach is getting rare these days. Doctors dont spend time with you anymore - very sad state of medicine. However her practice is an exception - took all the time I needed and walked away much happier
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Emma S. in Framingham, MA – Sep 11, 2017
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I've been a patient of Dr. Bhan's for several years. She is always timely, courteous, professional and very patient. She takes the time to explain everything clearly, and is always a pleasure to deal with. Her staff is also very welcoming and professional. I recently had cataract surgery on both eyes, and it could not have gone more smoothly. I highly recommend Dr. Bhan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dana Douglass in Ashland, MA – Sep 08, 2017
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Best Experience EVER ! I am so relieved finding a Great Doctor is Priceless! From the moment she answered the phone (believe it or not) yes, - way outside of office hours) it was like winning the lottery ! It's a real rarity today in the medical field today is speaking directly to the doctor. She's Listens, is right to the point - Knows exactly what to do and does it! My eye had been bothering me for over a month. I have been to 6 doctors including ER to begin with .....and I'm Fixed !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Pamela Smith in Ashland, MA – May 23, 2017
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I have nothing but good to say about the entire experience with Dr. Bahn, her staff, and the Framingham Union Hospital. Dr. Bahn's staff books appointment times that respect the patient, I never experienced (or witnessed) a prolonged wait in my many visits for pre-op, through post-op check ups. I like to be an informed patient, most of my questions were answered before I asked them by the staff or Dr. Bahn informing me of what how things were going to be, the procedures, and expectations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Don Howes in Hopedale, MA – Mar 13, 2017
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My experience with Dr. Bahn and (2) cataract surgeries is a 10+. She is extremely patient, warm and very knowledgeable, and takes the time to answer all of my questions to my satisfaction. She and her staff make me feel like I am the most important person in the world. Her office is very clean, neat and efficient, and there is no wasted time, but I also do not feel like I was just shunted through. She is a rare gem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Allen Leonard in Sudbury, MA – Feb 25, 2017
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I am an educated professional myself. I think that Dr. Bhan is highly skilled, very good at what she does. I feel very comfortable with her, confident that she is skilled to diagnose and effectively treat me as a patient. I would not hesitate to recommend her to others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mary in Upton – Oct 19, 2016
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The experience with Dr. Bhan and her staff was a very pleasant experience all around, from the check in , to the actual examine was very professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Karen C. in Medway, MA – Oct 12, 2016
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instilled confidence from the first visit on. Always has time for questions, and provides great information as a part of each visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Andrew S in Reading, MA – Jul 03, 2016
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I was impressed with staff's level of attention to detail, prompt response, follow-up and professionalism. Dr. Bhan was immediately impressive, spending far more time than the previous doctor I had consulted. She explained the entire procedure, and sensed that I still had a few questions and pursued those with me. Her answers were totally reassuring and her demeanor was totally professional. The fact that she anticipated my questions told me a lot about her experience. The result was amazing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Mike Hugo in Framingham, MA – Jan 13, 2016
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About Me

biography

Dr. Mona Bhan, MD is an ophthalmologist in Framingham, MA and has over 25 years of experience in the medical field. She graduated from Boston University in 1997. She is affiliated with Metrowest Medical Center. She is accepting new patients and telehealth appointments.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Boston University

    Medical School, 1997
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • Patient Choice Award, 2012

Locations

Practice

Eye Center LLC61 Lincoln St Ste 305 Framingham, MA 01702
1
Metrowest Medical Center115 Lincoln St Framingham, MA 01702
2

Affiliated Hospitals

  • Metrowest Medical Center

    115 Lincoln St
    Framingham, MA 01702
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality