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Dr. Mitra Shams, MD

Dr. Mitra Shams, MD

Internal Medicine*
30+ years of experience

Dr. Mitra Shams, MD is an internist in New Albany, IN and has over 30 years of experience in the medical field. She graduated from University of Vienna in 1994. She is affiliated with medical facilities such as Baptist Health La Grange and Baptist Health Floyd. She is not accepting new patients.

3 Star Rating
Based on 27 reviews 3 Star Rating (27 reviews)

Practice

4347 Security Pkwy New Albany, IN 47150
Telehealth available
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Dr. Shams' Reviews

Likelihood to recommend Dr. Shams

3.0
27 ratings, 9 with a written review
5 star
44%
44%
4 star
4%
4%
3 star
4%
4%
2 star
4%
4%
1 star
44%
44%

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Dr. Shams is an excellent physician. She treated me very well, she managed all my problems and followed up with me. I couldn't be happier. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 20, 2020
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Dr. Shams is an excellent physician. She treated me very well, she managed all my problems and followed up with me. I couldn't be happier. I highly recommend her.
What went well
No results
What could be improved
No results
Helpful
Aug 20, 2020
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Dr. Shams is an excellent physician. I am a middle aged female with Lupus and Rheumatoid Arthritis. I have been sick for 10 years. She was one of the best physicians I had. I saw her more than 10 times in 2 years and she truly is in the top of her field. She was one of the only primary care Doctors that treated my extra symptoms and actually made my life better. Shame on these negative reviews....Dr. Mitra Shams rocks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
M.Davis in Prospect, KY – Apr 26, 2017
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Dr. Shams did not communicate well with me. She did not listen to me or follow through on what she said she was going to do. I do not have confidence in her as a physician. I am looking for a new doctor.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
KAgoshen in Goshen, KY – Jul 20, 2016
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The initial experience with Dr.. Shams was not positive. She is the only Doctor left in the practice. So, our options as patients are limited. Her bedside manner/customer service needs improvement. She was unwilling to discuss alternative options to attaining health & wellness if it didn't fit with her primary opinion.
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
Helpful
Patient in Louisville, KY – Jul 02, 2016
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I have had a horrible experience. I was transferred here when my Dr. quit working for Baptist. Dr. Shams is rude and so is her staff. They are disorganized and make it hard to feel like anyone there cares about what happens to you. I was at a Sports Medicine Practice before where the doctor seemed to care and the staff was at least friendly. This office makes me feel discriminated against at every visit.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
La Grange, KY – Jun 30, 2016
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Not positive. Little communication with patient. Problems with prescription refills. Basically, the staff just goes thru the motion. You're a number. Has gone down considerably since Dr. Hahn left.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
New York, NY – Jun 08, 2016
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Dr. Shams is a brilliant doctor. I am most grateful she has agreed to become my primary physician on the retirement of my internist and primary physician. I am seriously considering moving my diabetic management to her as she is that great and knowledgeable of a physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Barb Eaton in Buckner, KY – Jun 03, 2016
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Staff is horrible !!! Doctor is so sweet but the raspy voice reception lady hung up on me and is so rude bad mouthing her own doctor. They forget to fill your prescriptions and all seem lost. I changed doctors after my first visit
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Prospect, Ky – Dec 31, 2015
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About Me

care philosophy

At Norton Healthcare, we believe you - the patient - are the most important person to our practice. As the region's leading health care provider, we are committed to providing comprehensive, quality health care to all those we serve in a manner...read more

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St Johns Mercy Medical Center

    Internship Hospital, 2000

  • University Of Vienna

    Medical School, 1994
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

New Albany VA Clinic4347 Security Pkwy New Albany, IN 47150
1
(502) 287-4100
See all Internal Medicine Doctors in New Albany, IN