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Dr. Mildred Kwan, MD

Dr. Mildred Kwan, MD

Allergy & Immunology*
20+ years of experience

Dr. Mildred Kwan, MD is an allergist-immunologist in Chapel Hill, NC and has over 20 years of experience in the medical field. Dr. Kwan has extensive experience in Environmental Allergies. She graduated from Emory University School of Medicine in 2003. She is affiliated with University of North Carolina Hospital. She is accepting telehealth appointments.

3.7 Star Rating
Based on 3 reviews 3.7 Star Rating (3 reviews)

Practice

100 Eastowne Dr Fl 5 Chapel Hill, NC 27514
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Kwan specializes in the area of Allergy & Immunology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Kwan's Reviews

Likelihood to recommend Dr. Kwan

3.7
3 ratings, 2 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Terribly Unprofessional
Insanely crappy bedside manner— was scheduled by a nurse in PERSON after a prior appointment for an appointment with Dr. Kwan while my provider was off. Dr. Kwan came in and scolded me for “not talking with my provider and just showing up for an appointment” when I scheduled by one of the office nurses and was told by my provider that they wouldn’t be in that day. When I tried to explain that I did not just show up unwarranted, She got snippy with me? Very unprofessional and rude. I am a very reasonable person (believe it or not), so her reaction was unfounded. Will be talking to the manager about her attitude and professionalism. This isn’t a patients fault— and if she was a professional she would have handled the situation in a much better manner. I understand being upset, but do not take it out on someone who is doing as they are told. I was already made to wait and hour and 30 mins before she came in just to berate me. I was fine waiting until she came to fuss at me unwarranted
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sydney – Oct 13, 2023
×Post a ResponseAre you Dr. Kwan?
Perfection
Dr. Kwan is so great at what she does. I saw her for suspected MCAS. She took nearly an hour to hear my concerns, history, symptoms and educate me and keep me on board with next steps. She has a keen awareness and is really listening when you share your symptoms and concerns. It's an assessment through and through. She's crazy smart, direct, professional, and a great listener.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
RR – Apr 20, 2022
×Post a ResponseAre you Dr. Kwan?

Leave a review

How was your experience with Dr. Kwan?

About Me

biography

Dr. Mildred Kwan, MD is an allergist-immunologist in Chapel Hill, NC and has over 20 years of experience in the medical field. Dr. Kwan has extensive experience in Environmental Allergies. She graduated from Emory University School of Medicine...read more
  • Allergy & Immunology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Emory University School Of Medicine

    Medical School, 2003
American Board of Medical Specialties®
American Board of Allergy & Immunology®
Allergy & Immunology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office100 Eastowne Dr Fl 5 Chapel Hill, NC 27514
1

Practice

UNC Urgent Care at Carolina Pointe II6013 Farrington Rd Chapel Hill, NC 27517
2

Affiliated Hospitals

  • University of North Carolina Hospital

    101 Manning Dr
    Chapel Hill, NC 27514
    Recipient of 9
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality