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Dr. Michele Burgess, MD

Dr. Michele Burgess, MD

Dermatology*
25+ years of experience

Dr. Michele Burgess, MD is a dermatologist in New York, NY and has over 25 years of experience in the medical field. She graduated from Wayne State University School of Medicine in 1999. She is affiliated with Mount Sinai Hospital. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 27 reviews 4 Star Rating (27 reviews)

Clear Clinic

157 E 57th St New York, NY 10022
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Burgess specializes in the area of Dermatology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Burgess' Reviews

Likelihood to recommend Dr. Burgess

4.0
27 ratings, 23 with a written review
5 star
74%
74%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
26%
26%

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I had a very positive experience with dr burgess. She is professional, friendly and competent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen – Jun 28, 2024
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I would give 0 stars if I could. I went to Dr. Burgess for an issue I was having with acne. She prescribed me medicine I took for 18 months. I started feeling heavy fatigue and went to my general doctor for a routine blood test. 2 days later got a call saying I needed to go to the emergency room. There I found out that the medicine prescribed was doing heavy damage to my liver, almost resulting in needing a transplant. I was in the hospital for days and received months of treatment (resulting in thousands of dollars in out-of-pocket costs). This medicine has a history of creating this problem. I reached out to Dr. Burgess to tell her what happened to me and to tell her to get any patient she has on this medicine's blood checked so this would not happen to anyone else. She blamed Walgreens for refilling (I followed up with Walgreens and she had approved all refills). She said she would call back after reaching out to Walgreens and never did. I also called again and she never called back
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Sue Chawla – Sep 07, 2021
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Very skilled and compassionate doctor. I had a problem arise and she was able to help and reduce possible scaring. Great doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gabrielle Bond – Oct 09, 2019
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Front desk is awesome. The girl at the front seemed nice. Didn’t have any problems with billing which is good, seeing I didn’t have any insurance.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Caroline King – Oct 04, 2019
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Really caring doctor, seems to care about her patients. Noticed a big difference in my adult acne since we’ve started a new medication.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Victoria Ross – Jul 08, 2019
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I came to Dr. Burgess to have IPL done. The process was painless, thi was my first time having this done. I was extremely nervous. My appointment was at 3pm, and I was seen by 3:10. I didn’t have to wait very long, and the front desk was very helpful. I’d recommend her as a provider.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carolyn Turner in Chicago, IL – Jun 29, 2019
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Wonderful doctor. Recently moved to Chicago from Miami and I needed a new dermatologist to help me with my adult acne. I’m glad I found Dr. Burgess. She’s really been helpful in addressing my problem. I’ve seen a big change since I started treatment!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Irene Nolan in Chicago – Jun 29, 2019
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I went to see this doctor for treatment and she was on the covered provider list for my insurance. When i went to the office her staff refused to file a claim with my insurance and even refused to give me all the information so I could not file a claim with my insurance. I ended up paying her out of pocket for services that should have been covered. My insurance provider then reached back to her to get information so they could reimburse me for the services, I later found out that she dismissed me her practice just because she did not want to help me file claims and she was being spiteful. I am a health care provider myself and this doctor lacks professional courtesy. I would not recommend anyone to go to her practice.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Marrium in Chicago, IL – Jun 02, 2019
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She's always been my go to doctor. At first I saw her for acne, lately I had to get stitches. So far I'm happy with this provider.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wanda D in Bellflower, CA – Dec 21, 2018
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Amazing! I’ve seen 4 other dermatologists and none of them were able to help clear my sick after children. Dr. Michele Burgess was able to help. She prescribed me a prescription that worked within 8 weeks. Her staff was very polite and informative. Thank you :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jasmine Alsop – Dec 20, 2018
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Doctors very helpful. I feel she listens and cares, was able to help provide me with a solution to excess itching. Would refer her to family/friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vanessa M. in Las Vegas, NV – Dec 18, 2018
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Very helpful. Excessive itching had me calling around to a few different dermatologists. I called them and they were able to get me in the same day. I didn't have insurance, so price wasn't to bad. The cream I was given has helped significantly. I have a follow up appointment next week.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maryann Jacques in Rockford, IL – Dec 14, 2018
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After dealing with painful and embarrassing dermatitis for four months and a dermatologist who didn't know how to treat it, it was such a godsend to visit Dr. Michele Burgess and start an actual treatment plan that is working. I felt like she listened to me and my concerns and included me in the decisions. I am definitely going to be returning to Dr. Michele Burgess!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jonathan Hardacre – Dec 14, 2018
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Wonderul doctor who goes the extra mile for her patients! I've been seeing her on and off for adult acne, on my last visit she pulled up some type of cheat sheet to find me a cheaper medication, something I very much appreciated. Her and the front desk are always helpful, I never have to really wait long. Would refer her to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan S in Chicago, IL – Dec 13, 2018
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This office is the best!! Dr. Michele Burgess is wonderful! She listens, cares and knew exactly how to resolve my problem. The staff (nurses & schedulers) are also friendly and helpful. Thanks, Loop Dermatology & Acne Care Center. Keep up the great work! I highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Piers Howard – Dec 10, 2018
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They have a very friendly and caring staff. The doctor is great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dorothy Sanderson – Dec 08, 2018
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I have been going to Loop Dermatology & Acne Care Center from a long time and have always appreciated the service and attention I have received as a patient there. Great physicians and staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michelle Churchill – Dec 08, 2018
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Excellent experience. On time, perfect procedures, answered all questions directly. Highly recommend Dr. Michele Burgess.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alison May – Dec 06, 2018
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I saw Dr Burgess earlier today based on a referral from a family friend. I've been struggling with adult acne for most of my life. She seemed really helpful and was able to liste to all of my questions. I didn't feel rushed or anything like that. Although it's obviously to soon for results, I think we found a good plan of action. I'll update my review should anything change, but would recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stan in Galena, IL – Dec 05, 2018
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Great doctor- been going to her for five years and find her to have a warm and caring “bedside manner” as well as being highly competent at every service I’ve had performed. Her team is friendly and there is a positive environment in the office. I really don’t understand the negative reviews as this has not been my experience at all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robin in Chicago , IL – Nov 27, 2018
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About Me

biography

Dr. Michele Burgess is a board-certified dermatologist practicing in downtown Chicago. She completed her medical training at Wayne State University, followed by residency training at the highly acclaimed Henry Ford Health System. At her private...read more
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Waterloo

    Undergraduate School
  • Wayne State University School Of Medicine

    Medical School, 1999
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care For Eczema (Sponsored)

Locations

Clear Clinic

ClearMD157 E 57th St New York, NY 10022
1

Affiliated Hospitals

  • Mount Sinai Hospital

    1 Gustave L Levy Pl
    New York, NY 10029
    Recipient of 27
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality