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Dr. Michael Tong, MD

Dr. Michael Tong, MD

Family Medicine*
25+ years of experience

Dr. Michael Tong, MD is a family medicine physician in Liverpool, NY and has over 25 years of experience in the medical field. He graduated from State University of New York Downstate Health Sciences University College of Medicine in 1999. He is affiliated with St. Joseph's Health Hospital. He is accepting new patients.

4.3 Star Rating
Based on 23 reviews 4.3 Star Rating (23 reviews)

Practice

5100 W Taft Rd Liverpool, NY 13088

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Dr. Tong's Reviews

Likelihood to recommend Dr. Tong

4.3
23 ratings, 13 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
9%
9%
2 star
4%
4%
1 star
9%
9%

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Not always available to schedule ppoinytments or e
Telehealth
Caring and thorough when you can get in to see him. Have to rely upon urgent care facilities
What went well
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Nov 03, 2023
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The Best!
Dr. Tong is thorough, knowledgeable, explains things well and caring. He takes his time to answer questions or concerns. My brother referred me to him and I am so glad he did. He is very busy and sometimes the wait is long, but worth it to have a doctor that cares and listens to you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Carol - Liverpool, NY – Jan 21, 2023
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Way too busy
This doctor has too many patients - my husband has to wait weeks to be seen even by nurse practitioner or physician assistant, and forget about any emergencies.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Deb P – Dec 06, 2022
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Really nice Doctor. I knew in the first 2 minutes I made the right choice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Donald Wood, Liverpool, NY – Mar 15, 2022
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Dr Tong is Discriminating towards Cancer Patients and ALS that has a Medical Marijuana License. Refused to treat me and said he can't write prescriptions for Pain. I didn't go to him for Medicine, I just need a MRI or Cat Scan on my Back.He asked the to leave once i said you are Discriminating towards me.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jean – Nov 10, 2020
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I LOVE Dr Tong! He is so kind , caring & thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Barb M – Oct 23, 2020
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He is the most thorough caring dr !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Kim in Hannibal, NY – Jan 06, 2019
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Excellent and caring physician. Knowledgeable, conscientious and compassionate. Too few doctors today possess these qualities so I feel very fortunate to have Dr. Tong as my primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Connie Chiodo – Apr 02, 2018
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Dr. Tong has been our family Dr. for 14 years. I recommend him & his staff. In my eyes, no one else can compare. His bedside manner is calming.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Michelle in Syracuse – Dec 05, 2017
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Excellent physician. Very knowledgeable and compassionate. Been a patient of Dr. Tong since 2004.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Connie C. in Liverpool, NY – Mar 29, 2017
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Dr. Tong is the best Doctor I have ever dealt with. He is personal, friendly and explains everything in detail. I would strongly recommend family, friends and anyone to see Dr. Tong. He always goes way beyond every other physician making you feel like he is on your side.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
George in Liverpool, NY – Jan 12, 2017
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very considerate, and connects well with patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Eric Jones in Syracuse, NY – Feb 11, 2016
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Awesome Doctor. Really cares. Sincere and honest . Explains things to you so you really understand.Most down to earth doctor I have ever had. A GEM!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jacqueline Jenner in Central Square Ny – Jan 14, 2016
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About Me

biography

Dr. Michael Tong, MD is a family medicine physician in Liverpool, NY and has over 25 years of experience in the medical field. He graduated from State University of New York Downstate Health Sciences University College of Medicine in 1999. He is affiliated with St. Joseph's Health Hospital. He is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St Josephs Hospital Health Center

    Residency Hospital, 2002
  • State University Of New York Downstate Health Sciences University College Of Medicine

    Medical School, 1999
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Vietnamese

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Locations

Practice

St Josephs Medical PC5100 W Taft Rd Liverpool, NY 13088
1

Affiliated Hospitals

  • St. Joseph's Health Hospital

    301 Prospect Ave
    Syracuse, NY 13203
    Recipient of 9
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality