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Dr. Michael Madsen, MD

Dr. Michael Madsen, MD

Orthopedic Surgery*
20+ years of experience

Dr. Michael Madsen, MD is an orthopedic surgeon in Smithfield, NC and has over 20 years of experience in the medical field. He graduated from Columbia University Vagelos College of Physicians and Surgeons in 2000. He is affiliated with Johnston Health. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 97 reviews 4.5 Star Rating (97 reviews)

EmergeOrtho

100 Kellie Dr Smithfield, NC 27577
Telehealth available

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Hospital Highlight

Dr. Madsen is affiliated with Johnston Health Smithfield, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Madsen specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Madsen's Reviews

Likelihood to recommend Dr. Madsen

4.5
97 ratings, 76 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
1%
1%
2 star
0%
0%
1 star
11%
11%

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So far, so good
My experience was good. I have only seen him once so far as I am waiting for a surgery date.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 23, 2025
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Dr Madsen was really great. He listens attentively
Dr Madsen and his staff are very attentive. He listens actively and offers viable solutions, always giving options to your medical problem and is very supportive.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2025
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Exceptional DR.
Could not ask for any better care anywhere else.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 21, 2025
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Excellent surgeon
Dr Madsen is an outstanding surgeon. He is experienced and knowledgeable. He advocates for his patients and is very responsive to questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 15, 2025
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I was a returning patient and I hadn’t seen him in a year but when he came he listened to my complaints and gave me feedback on what my next step would be everything was explained to me to my satisfaction he was recommended to me by a friend who was a patient and everything I was told I totally agreed with
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Apr 09, 2025
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Excellent job!!
From the moment I met Dr. Madsen he assured me that my best interst was at heart. My pain had become unbearable. Dr. Madsen reassured me he surgery what I needed. He took every precaution to avoid any complications. Yesterday was my big day and I was relieved and extremely happy thus far with my result. My treatment at the facility has been extremely rewarding . Dr Madsen and staff, thank you so much for your kindness and understanding of my reason surgery. You're amazing and I appreciate all of your efforts to make my experience nothing but great. L
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Elizabeth Coles – Apr 04, 2025
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Outstanding Man and surgeon
Dr Madsen has been helping me with my back and sciatic nerve issues before meeting Dr Madsen my quality of life was very poor I was nearly unable to walk .The pain I was in was profoundly bad . Dr Madsen performed my Fusion surgery in 2023 and is now currently helping me with issues with my back unrelated to my fusion surgery. He is caring and compassionate, so much empathy . If anyone I know mentions back pain I automatically think of and refer Dr Madsen . I can’t thank this man enough for all he’s done for me in my life and continues to do .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marcie Parker – Mar 24, 2025
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Excellent doctor and surgeon
Love Dr Madson. So down to earth with explainations. Explains everything and takes time to answer questions
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diane Swan – Mar 11, 2025
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first visit with Dr. Madsen
A few weeks I go I ended up in urgent care. The doctor recommended Emerge Orthopedics. I am glad that I followed through with the doctor's recommendation. Dr. Madsen's approach is very professional and I feel that he is concerned about my medical condition. He had one scan done of the problem area and spent some time explaining what the scan showed. I have to have follow-up work done and I feel very comfortable using the Doctor's services.Here is a very important PS: The front office and the tech staff are very efficient and helpful. So all in all I look forward to have a competent team work on me.
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
review Emerge Orthopedics – Mar 05, 2025
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Great surgeon
Dr. Madden is so thorough, explains so well, listens to concerns and questions. Could not ask for better care
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 04, 2025
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Thank you Dr Madsen
Been having serious pain and back problems, Dr Madsen explained my condition and my options. I have cervical stenosis and it has advanced to the point I am having problems standing and walking more than 10 minutes, also having trouble with my balance. They called the next day to set up an out patient surgery, I am very thankful had fast this will be treated.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 13, 2025
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Compassionate and Skilled Spine Surgeon
Throughout my treatment, Dr. Madsen demonstrated a genuine level of care and attention that is hard to come by. When I encountered an issue after my procedure, he was quick to respond and took necessary steps to resolve it,ensuring I was well taken care of every step of the way. His expertise is matched by his compassionate approach it's clear that he listens to his patients and strives to provide the best possible care. I truly felt like I was in great hands with Dr. Madsen, and I would highly recommend him to anyone in need of Spine care.
What went well
No results
What could be improved
No results
Helpful
Jan 07, 2025
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I wanted to wait after my 6 week post op to leave my review. From the beginning Dr. Madsen listened to my concerns, answered all my questions and was honest in what my options were. Yes, the first week of recovery was rough, as with any surgery, but as the weeks passed I noticed significant improvements. The back pain I had since I was 10 has gone away and I can now enjoy my life at 38 without having to deal with these issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrea Jones – Dec 08, 2024
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The professionalism of Dr. Madsen is undeniable. He obviously saw, as well as heard, that I really wanted to avoid anymore surgeries if at all possible, since I have been through more of them than I can believe. I shared my feelings that surgeries are difficult and disruptive for my adult daughters and their families; since they're the ones who had to reroute their lives in order to wait for hours with and for me; and usually be my nurse for a week. It is also emotionally draining on them. After studying the initial Urgent Care xrays, and before Dr. Madsen even ordered or studied the MRI of my back & neck, it was comforting to hear him say he was not convinced there even was a break involved. At the MRIFollow Up appointment with Dr. Madsen (where he read my mind and gave me a print out of the MRI and Report-for my UNC Rheumatologist) --concluded saying,he wanted my emergeOrtho Pain Mgmt. Physician to be the director of what might be next for dealing with my neck and back pain.
What went well
No results
What could be improved
No results
Helpful
Oct 31, 2024
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Great care
Dr. Madsen always takes the time to listen to our concerns and offers options for the best care possible.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 30, 2024
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Excellent communication
Took the time to ask me questions and explain my diagnosis and treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ariana – Sep 29, 2024
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Dr. Madsen's Review
Dr. Madsen provided excellent care to me before, during and after my procedure. Wait time is limited and staff is caring and professional. I would certainly recommend Dr. Madsen to provide surgery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ivgirl51 – Sep 13, 2024
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A great Doctor Dr. Madsen
No long waits, great staff, and Dr. Madsen is great, I would give him a 10. Very professional and he will take the time to talk with you about what’s wrong and how to fix it.Thank you Dr. Madsen, My pain is gone and I can now walk again, Thanks to you! God bless
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Heath – Sep 13, 2024
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Dr Madsen L4-L5 surgery
Dr. Madsen was very professional and answered all the questions that I had. He was accessible for after surgery questions, I would recommend him to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenny H – Sep 11, 2024
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Excellent
Very knowledgeable, very professional, excellent doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 25, 2024
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Leave a review

How was your experience with Dr. Madsen?

About Me

care philosophy

Michael Madsen, MD is an orthopedic surgeon located at 100 Kellie Drive, Smithfield, NC. He is a part of the Back, Neck, & Spine Team in the Triangle Region. Dr Madsen excels in minimally invasive and robotic-assisted cervical, thoracic, and lumbar...read more

biography

Michael Madsen, MD is an orthopedic surgeon located at 100 Kellie Drive, Smithfield, NC. He is a part of the Back, Neck, & Spine Team in the Triangle Region. Dr. Madsen excels in minimally invasive and robotic-assisted cervical, thoracic, and lumbar...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Srh Klinikum Karlsbad-langensteinbach|twin Cities Scoliosis Spine Center

    Fellowship Hospital, 2007
  • Hospital For Special Surgery

    Residency Hospital, 2005
  • New York Presbyterian Hospital-cornell Campus

    Internship Hospital, 2001
  • Columbia University Vagelos College Of Physicians And Surgeons

    Medical School, 2000
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

EmergeOrtho

EmergeOrtho100 Kellie Dr Smithfield, NC 27577
1

Affiliated Hospitals

  • Johnston Health

    509 N Brightleaf Blvd
    Smithfield, NC 27577
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality