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Dr. Michael Kleven, DO

Dr. Michael Kleven, DO

Family Medicine*

Dr. Michael Kleven, DO is a family medicine physician in Surprise, AZ. He is affiliated with medical facilities such as St. Joseph's Hospital and Medical Center and St. Joseph's Westgate Medical Center. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 35 reviews 3.9 Star Rating (35 reviews)

Brought to you by and on staff at

Optum Arizona

Locations

Optum Primary Care

Optum Primary Care – Surprise15021 W Bell Rd Ste 125 Surprise, AZ 85374
1

At a Glance

  • Area of ExpertiseDr. Kleven specializes in the area of Family Practice/OMT. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

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Dr. Kleven's Reviews

Likelihood to recommend Dr. Kleven

3.9
35 ratings, 11 with a written review
5 star
69%
69%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
26%
26%

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Excellent Doctor!!
I have had the privilege of being a patient of Dr. Kleven. His attention to detail and knowledge of a wide variety of illness and conditions is outstanding and far superior than other providers I have seen. You may have to wait to get in to see Dr. Kleven, but he is definitely worth the wait. He takes his time and listens to you during your appointment so you are not rushed. A provider taking the much needed time with me is far more important than waiting a few extra minutes to see him. If you are looking for a doctor to actually listen to you and partner with you in your care, Dr. Kleven is your guy!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janine O. – Dec 28, 2023
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Very caring and professional.
The Doctor is very caring and thoughtful we have been our family provider for 18 years. Has always been through and knowledgeable in addressing healthcare needs and conditions. All of the staff of the practice are equally great to work with.
What went well
No results
What could be improved
No results
Helpful
Apr 22, 2023
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My husband and I started seeing Dr. Kleven back in August of 2021. My husband was having trouble with his blood pressure in January. We tried for 5 days for Dr. Kleven to help us. He never called us back and wouldn’t do any follow up. We were very disappointed in his care. We chose a new PCP and got in immediately to get help for his blood pressure. We would not recommend him or his office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
3 others found this helpful
Helpful
Kim – Jan 25, 2022
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Dr. Kleven listened to my many questions and spent a lot of time with me, wasn't rushed, seemed genuinely interested in what I had to say and ask. I was very impressed with him and his office staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
DJ – Nov 11, 2021
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First visit with Dr. Kleven to establish a primary provider. Their Phone system is messed up. Tried making the first appointment but the auto answer kept giving me “Your wait time is zero minutes”. 10 minutes later it was still saying the same thing. Had to Leave a message for them to finally call back. Dr Kleven didn’t ask hardly any questions about my about my health. Just stuck his head in the computer. He did comment favorably though on my dietary supplements in that I was taking good meds. The front office staff got my prescription provider wrong after I told them twice and entered it in the checkin paperwork. I will give them a try anyway as sometime you just have to get to know the patient to connect and be more open.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Bobodude – Jun 11, 2020
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Been seeing him for 8 years. Fantastic caring doctor. Go to Glendale office and all there are very cordial and interested in my being looked after. Shout out to front end manager Christine. Great attitude.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Chuck Best – May 14, 2020
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He cares less about his patients!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Surprise, AZ – Oct 09, 2018
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Dr. kleven took time to listen to me, did not rush me or my husband out the door. My husband and I are new residents to the area so we needed to find a good doctor and I think we have found him. The staff was very courteous and professional.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Deanna in Buckeye, AZ – Jul 20, 2018
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Dr Klevin is kind, competent, caring and compassionate. Yes, you may have to wait a while to see him, but he’s worth it. He listens to you and doesn’t rush you. I’m sure he treats all his patients this way. I realize that I may have to wait beyond my appointment time because he treats all his patients with the same respect and care. The person before me, as well as the one after. He’s a good doctor though. If I have to wait to see him, I will.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
5 others found this helpful
Helpful
Sharon in AZ – May 19, 2018
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Dr. Kleven is great, office staff is beyond incompetent. Jackie at the front desk is condescending. Almost an hour and a half to see the doctor, and that was with an appointment. Never returns calls. Took over 2 weeks to get a prescription handled, which is not a safe feeling. Billed labs out-of-network. Over-charged office visits. After over 3 weeks trying to get a refund. After multiple calls with no promised follow-ups I receive a check in the mail with my name totally spelled wrong. Now my b
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
14 others found this helpful
Helpful
Phoenix, AZ – Aug 13, 2017
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I have surgery at Boswell hospital tomorrow-----Dr Klevens Surprise office LOST my pre-op chest xray. Complained to him last week about his referral dept----no apologies -----didn't seem to care.. I'm going to Cigna
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
11 others found this helpful
Helpful
Ken Kapral in Surprise, AZ – Jun 27, 2017
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About Me

care philosophy

I'm humbled by the trust of my patients and consider my time with them precious. Our relationship is a partnership in which I serve—at their pleasure—as a professional advisor, medical coordinator, coach, teacher, and sometime counselor....read more

biography

After growing up in Orange County, California, I completed my undergraduate education at Brigham Young University with a degree in Psychology. I then attended medical school at Midwestern University here in Glendale, AZ and completed a rotating...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mesa General Hospital

    Residency Hospital
  • Midwestern University Arizona College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • St. Joseph's Hospital and Medical Center

    350 W Thomas Rd
    Phoenix, AZ 85013
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • St. Joseph's Westgate Medical Center

    7300 N 99th Ave
    Glendale, AZ 85307
    Recipient of 6
    hospital awards
  • Banner Boswell Medical Center

    10401 W Thunderbird Blvd
    Sun City, AZ 85351
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality