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Dr. Michael Kaplan, MD

Dr. Michael Kaplan, MD

Ear, Nose, and Throat*
30+ years of experience

Dr. Michael Kaplan, MD is a head & neck surgery otolaryngologist in Houston, TX and has over 30 years of experience in the medical field. He graduated from Baylor College of Medicine in 1990. He is affiliated with medical facilities such as Houston Methodist Hospital and Memorial Hermann Katy Hospital. He is accepting new patients.

4 Star Rating
Based on 103 reviews 4 Star Rating (103 reviews)

Medical Center ENT Associates of Houston

4101 Greenbriar Dr Ste 320 Houston, TX 77098

Compare with other Head & Neck Surgery Otolaryngologists

Compare Dr. Kaplan with our nearby Head & Neck Surgery Otolaryngologists at HCA Houston Healthcare Medical Center.

Make an appointment at HCA Houston Healthcare Medical Center today at
(713) 352-2952.

Dr. Kaplan is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Kaplan's Reviews

Likelihood to recommend Dr. Kaplan

4.0
103 ratings, 48 with a written review
5 star
74%
74%
4 star
2%
2%
3 star
2%
2%
2 star
0%
0%
1 star
22%
22%

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Amazing Dr. Michael Kaplan
Dr. Kaplan performed amazing balloon sinuplasty on me. I breathe so much better now. My second surgery with him he is perfection! His office staff, professionalism is outstanding! Dr. Kaplan has one of the best bed side manners I ever seen in the entire medical field. He deserves golden stars!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Suzette – Dec 12, 2024
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Dr. Kaplan is AMAZING!!
Dr. Kaplan performed the balloon nasal surgery for me and now I can breath again. He was wonderful from the initial appointment, through the recovery aspect of my care. Very personable and really cares about his patients. He actually called me to check on my status the day after surgery. Highly recommend Dr. Kaplan to all potential patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Edward Unger – Mar 21, 2024
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Awesome Doctor!!
Dr. Kaplan was the 7th doctor I had seen for my sinus issues. My first visit was amazing. Dr. Kaplan listened to my complaint and examined me and set me up for the procedure the next day. After a couple of days I started feeling better and better. I am breathing and sleeping so much better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 12, 2023
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GREAT DOCTOR!
I think Dr. Kaplan is a Great Doctor. I had the 'Baloon Sinuplasty' about a year ago and it went well. Recently, because of my location, I went to a local ENT and was really disappointed with his lack of caring and his bad attitude. I called Dr. Kaplan and he got me right in as I was having some problems. The remarkable thing is that I wrote the time down wrong and I arrived an hour and 15 minutes later than I should have. He still saw me and treated me kindly. I think what makes a 'Great Doctor' is just as much 'HOW' they treat you, as well as their 'SKILL AND KNOWLEDGE.' Dr. Kaplan gets 5 stars for both of these from me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cretia D., The Woodlands, TX – Oct 08, 2022
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Thorough and Efficient
Just had surgery 4 days ago so too soon to review results but I had no pain and am progressing normally. The office visit was very efficient. Dr. Kaplan listened to my complaint of chronic cough and chronic runny nose and offered his suggestion as well as alternatives. I decided to go ahead with balloon sinuplasty and cryotherapy after he described the surgical processes involved. On day of surgery he was able to remove 2 or 3 bone spurs I never knew were there. The doctor’s assistant was very professional and caring. Office staff professional, efficient and pleasant. Very pleased so far!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karin R. – Sep 04, 2022
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Much ado about nothing
Set appointment, and had balloon sinuplasty surgery the next day. After followup visits, three visits at least two weeks apart, each with suctioning out sinuses, and following the doctor's advice using saline rinses & sprays, I still have the original problem that caused me to go to him in the first place! Sinuses are a bit more clear, but the original problem has not been solved, and the doctor didn't seem too interested in addressing that issue. Gave me a "well, let's wait and see in a few more weeks" comment, but didn't tell me when to come back, as opposed to the other followup visits which were instructed to be two weeks later each time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 14, 2022
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It was an awesome, pain free experience that I’m forever grateful for. I can breathe freely through my nose for the first time in my life. I had no negative reactions, I was told what to expect and I was prepared. Thank you Dr. Kaplan
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kendrick Mckinney – Oct 01, 2021
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Dr. Kaplan empowered me with information regarding my diagnosis and offered many treatment modalities for my condition. His plan of care worked in perfection. I feel so much better. I am breathing freely and better than I have possibly breathed in many years. Myself and others in my household are feeling better than ever. We are empowered with rescue plans to continue excellent ENT health. Thanks Dr. Kaplan!!!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sophia B. – Jun 03, 2021
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Dr. Kaplan and his staff are very professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Thomas Johnson – Jan 29, 2021
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I am completely satisfied with Dr Kaplan and highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Guadalupe Rodriguez – Aug 28, 2020
Dr. Kaplan's Reply –
Thank you!
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Horrid. Rude, condescending arrogant (insert expletive). First brushed off his staff member who was asking me questions and then proceeded to treat me as if I was a low life for bothering him with my banal issue. Did not get any further, walked out. As a healthcare worker I am ashamed to say we are in the same field. Steer clear.
What went well
  • Staff friendliness
What could be improved
No results
3 others found this helpful
Helpful
Jul 29, 2020
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Horrible surgical experience.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jul 19, 2020
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Highly recommend Dr Kaplan! He diagnosed my chronic sinus problem immediately and after his balloon sinuplasty, I'm a new person!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nancy – Feb 12, 2020
Dr. Kaplan's Reply –
Thank you, Nancy!
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We had a wonderful experience with this office. Dr. Kaplan and his staff are just great. Efficient, knowledgable, caring and organized. Dr Kaplan explained everything thoroughly. His staff outlined the timeline and checked insurance. On the day of surgery, we were comfortable with the process. Surgery went great and the anesthesia staff was amazing. They made my son feel safe and well cared for. He wasn't nervous at all. Followups were quick and on time. (much appreciated) My son is doing great,. He breathes better than he ever has and no more snoring. Thanks to all!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Amazing results with balloon sinuplasty – Jan 20, 2020
Dr. Kaplan's Reply –
Thank you!
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Very Happy with Dr. Kaplan and the whole staff. I felt comfortable from the start.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
William – Dec 19, 2019
Dr. Kaplan's Reply –
Thanks!
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Great. He was to the point but was personable enough that he listened to me describe my breathing issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Denis Muras – Nov 13, 2019
Dr. Kaplan's Reply –
Thanks!
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Everything you could ask for in a doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 17, 2019
Dr. Kaplan's Reply –
Thank you!
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Extremely pleasant and professional. Informative and designed a plan of action. Very nice office. Great staff. Great time management.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
T. Jones – Oct 12, 2019
Dr. Kaplan's Reply –
Thank you!
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I came to Dr Kaplan with in January 2019 with major sinus issues,nasal polyps,complete airway blockage on one side,scar tissue and major breathing issues.He was so kind,patient and honest about how bad my situation was but he said I can fix it,I was elated but very nervous,he explained what his plan of action was in detail,and what the cost would be and my down time for healing.I scheduled the surgery and on survey day he and his entire staff from the front desk to check out were very supportive,and professional,one nurse actually held my hand to help keep me calm.I highly recommend anyone suffering with sinus to come see Dr Kaplan and his amazing staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Vicki Johns – Oct 10, 2019
Dr. Kaplan's Reply –
Thanks, Vicki
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He changed my quality of life! I can breath!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Bubba A. – Sep 26, 2019
Dr. Kaplan's Reply –
Thank you, Bubba!
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About Me

care philosophy

Dr. Kaplan graduated from Bellaire High School and attended University of Texas at Austin. He was admitted to Phi Beta Kappa at UT Austin. He completed his medical education and first two years of residency at Baylor College of Medicine. He finished hi
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California Los Angeles

    Residency Hospital, 1996
  • Baylor College Of Medicine

    Internship Hospital, 1992
  • Baylor College Of Medicine

    Medical School, 1990
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Dr. Kaplan is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

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    Locations

    Medical Center ENT Associates of Houston

    Medical Center ENT Associates of Houston4101 Greenbriar Dr Ste 320 Houston, TX 77098
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:30am - 5:00pm
      • Tue: 8:30am - 5:00pm
      • Wed: 8:30am - 5:00pm
      • Thu: 8:30am - 5:00pm
      • Fri: 8:30am - 12:30pm
      • Sat: closed
      • Sun: closed
    • Directions