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Dr. Michael Costello, MD

Dr. Michael Costello, MD

Hematology*

Dr. Michael Costello, MD is a hematologist in West Chester, PA. Dr. Costello has extensive experience in Pancreatic Neoplasms and Renal Neoplasms & Resection. He is affiliated with medical facilities Chester County Hospital and Hospital of the University of Pennsylvania. He is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 9 reviews 3.3 Star Rating (9 reviews)

Practice

440 E Marshall St Ste 201 West Chester, PA 19380
Telehealth available

Make an Appointment

(610) 738-2500

Hospital Highlight

Dr. Costello is affiliated with Hospital of the University of Pennsylvania Philadelphia, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Costello specializes in the areas of Hematology & Medical Oncology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ • See hospitals
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Dr. Costello's Reviews

Likelihood to recommend Dr. Costello

3.3
9 ratings, 6 with a written review
5 star
56%
56%
4 star
0%
0%
3 star
0%
0%
2 star
11%
11%
1 star
33%
33%

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Thank you Dr. C
I met Dr C as a second opinion for my pancreatic cancer. He had reviewed records from where my cancer journey had started and was prepared for me visit. He has been very helpful to me and my family and answering our questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 07, 2024
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Had a condescending attitude and no current labs despite all labs being on the Penn portal. Wrote off my condition related to menstruation despite not having an active period for years. Would not believe me otherwise and told me that “it sucks to be a woman.”Did not run any new labs but took me off current treatment from pcp. Found out later that many facilities won’t use him for their residences because of negative patient interactions. Office also billed wrong insurance and bill has not been adjusted.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jul 02, 2022
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Very bad experience here! Dr MC was very condescending and lacked basic bedside manner. Staff are also rude here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Jun 10, 2021
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Dr. Costello and his staff are always caring, friendly, helpful and treat you with kindness.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 17, 2019
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Dr. Costello is a life saver. He and the entire staff of the Abramson Cancer Center (West Chester and Kennett Square offices) are very caring. He takes the time to answer all your questions. I was diagnosed with Multiple Myeloma in November and he had me in remission by the end of March.. Dr. Costello, Amber Carter, and Carolann Gelder are always available if there are any questions or concerns. I can text a question or concern and I have an answer almost immediately.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
George Franz in Kennett Square, PA – Oct 14, 2017
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Cookie cutter treatment. He wants to fit everyone into standard categories regardless of unusual test results. He doesn't ask questions, preferring to lecture patients on his knowledge. He is very young, bright and capable, and will probably get better with more experience. Humility will begin to replace cockiness. When he starts to treat each patient as a unique case, then he will truly be a good doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
DMD in Chester Springs, PA – Mar 24, 2016
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Know Before You Go

About Me

biography

Dr. Michael Costello, MD is a hematologist in West Chester, PA. Dr. Costello has extensive experience in Pancreatic Neoplasms and Renal Neoplasms & Resection. He is affiliated with medical facilities Chester County Hospital and Hospital of the...read more

  • Hematology

  • Medical Oncology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Penn State University College Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Hematology
- 
Medical Oncology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Breast Cancer

Locations

Practice

Chester County Hematology Oncology440 E Marshall St Ste 201 West Chester, PA 19380
1

Practice

Chester County Hem-Onc-Oaklands720 W Lincoln Hwy Ste 720 Exton, PA 19341
2
Abramson Cancer Center Exton700 W Lincoln Hwy Ste 720 Exton, PA 19341
3

Affiliated Hospitals

  • Hospital of the University of Pennsylvania

    3400 Spruce St
    Philadelphia, PA 19104
    Recipient of 60
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    86%
    Patients said that nurses always listened to them and explained things well

    11% higher than the national average

    View all patient feedback

  • Chester County Hospital

    701 E Marshall St
    West Chester, PA 19380
    Recipient of 44
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality