Dr. Michael Alaia, MD

I wouldn't return to this office if Dr. Alaia was the last Orthopedic on earth. The callous manner in which I was disregarded, dismissed & disrespected is deplorable & unacceptable. In addition, the Orthopedic Research Dept. contacting patients on his behalf is incompetent. I was subsequently directed to contact the Patient Experience Dept. to express my concerns about my experience, and all I can say about that is what a joke. This department will only refer you back to the office in which you had the issue ?? THERE IS NO ACCOUNTABILITY. Henceforth, I will be going to MOUNT SINAI for all of my medical needs - as Mount Sinai has always been strong, effective communicators that have treated me with empathy and respect. Even when I have visited a doctor as a new patient, MOUNT SINAI doctors have invested in shared decision making regarding my health & made me feel seen & heard - and that they valued me as a patient. I've experienced the complete opposite with NYU Langone. Never again.

One of the best doctors I've ever had. When I met him, he had me get an MRI that same afternoon and saw me again after the MRI. Told me I had fractured my leg in various places, bruised bones, torn ACL and LCL. I had no idea the damage my leg was in. I was panicked and he calmed me down. I said I wanted another opinion and he told me to wait as he got 3 other doctors in the room, all telling me the same thing. I needed Surgery. He then fitted me for the brace I actually needed and told me to come back after a month of PT. I had surgery 2.5 months after meeting him. After surgery, him and the PA (Andre) legit the best. Best bed side manner. They knew when to joke, when to help. My rehab was longer than "usual" so I've seen them in the corse of 1.5 years. Supposed to go back at the 2 year mark of surgery in the fall. I cannot express how grateful I met him and he was the one who performed the surgery. This was a life changing moment for me, and I'm lucky to have had such an amazing team.

Great guy. Friendly and compassionate

When I walked into Dr Alaia’s consultation my spirits were down and thought I had no chance of being a surgical candidate. Dr Alaia not only changed that way of thinking for me but told me that I was going to be great! Within in a few weeks I was having a total reconstruction of my ACL, Dr Alaia took care of me through the whole procedure and post operatively he supported me and my recovery. Two weeks after surgery my mobility in my knee was beyond amazing. I can’t thank him enough for bringing back my quality of life, pain free and providing the best care anybody could ever have. Eternally grateful!

I had an ACL reconstruction surgery with Dr Alaia in August 2019. At 57, this was my first surgery so i was nervous because I didn't know what to expect. He was the second surgeon I saw as the first one wasn't keen on my choice of having surgery. Since I am very active - swim every day and like to travel - I did not want to spend the rest of my life worried about further knee damage and falls. I did my research and discussed my concerns with Dr Alaia and he agreed with me. We scheduled the surgery. His staff was very helpful every step of the way - from getting the insurance taken care of and answering emails promptly. My appointments were always on time, to the point and very efficient. The surgery itself was very well organized and the staff at the outpatient center was professional and helpful. I had the best experience with absolutely no complications, no side effects from anesthesia, no bruising and minimal pain only for the first 3 days. He has my confidence & recommendation!

Well... A year later and Dr Alaia fixed my OTHER shoulder. There is no one else I trust to operate on my bones! Once again, he did an amazing job on a lengthy surgery. He is always social, friendly, reliable and just amazing. He is always available should you need him and his staff Andre and Nicole are great also. Dr Alaia is trust worthy, caring and just a down to earth good guy and fantastic doctor. He helped me a great deal and I'm so glad I was referred to him!!

I have waited over a month to see this specialist for my fractured finger and the day before my appointment I received a call saying the doctor is canceling and the reason given is because he needs to reschedule. The next earliest appointment is in another month. I unfortunately have to give this doctor one star because I am not allowed to give a zero.

Gets right to the point trustworthy