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Dr. Matthew Hess, MD

Dr. Matthew Hess, MD

Family Medicine*

Dr. Matthew Hess, MD is a family medicine physician in Fort Wayne, IN. He is affiliated with medical facilities such as Mercy Health-Springfield Regional Medical Center and Parkview Ortho Hospital. He is not accepting new patients.

4.4 Star Rating
Based on 26 reviews 4.4 Star Rating (26 reviews)

Practice

1818 Carew St Ste 240 Fort Wayne, IN 46805
Telehealth available

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Dr. Hess' Reviews

Likelihood to recommend Dr. Hess

4.4
26 ratings, 7 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

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Amazing doctor really listens to your concerns about your health. Answers questions you have. He really does go above and beyond for his patients. Would recommend him to anyone. Been seeing him about 17 years now.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Miranda Sams – Jul 28, 2021
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I've been going to DR. Matt aka Doc Hess for years love him he is very caring , compassionate , takes his time listens and answers all of my questions and always ask is there anything else I can help you with today. He works to get to the bottom of things that are not clear and is very gentle handed ?? I do recamend him highly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susie B. – Mar 13, 2021
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All visits, MyChart messages, telephone/video calls Dr Hess and his staff (especially Missie) ensure people are taken care of. If they say they'll do something, they do. They accept you for who you are not by how much insurance or whoever's paying them. As a patient, you can see that he cares and will go through the ends of the earth trying everything just because it's the right thing to do. I've been with him for years now and trust this office with anything concerning me. I'm glad I was referred to him because, as far as Fort Wayne goes, he's among 2 other Doctors (1 retired and the other relocated) on my list of Doctors who depict greatness, compassion, knowledge and understanding. I'm so grateful for his office, because even if sometimes I give up and want to say forget it all, they keep going. Staff actually know your name when you walk in/speak to you like a person. Dr. Matt remembers effects from meds/issues before & how you responded. Overall, this is home...cozy/real/helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
LNH – Jan 08, 2021
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Dr. Hess is the best Family Doctor I have had in my 63 years. His Staff included! The first time I went there, I thought, oh they’re just being nice to me cause I’m a new patient. Not So! Every time I go there, whether it’s been 6 months or a week, they are still as nice. After 2 years Dr. Hess and his staff are a keeper if they’ll have me , with all my medical issues! I’ve already recommended Dr. Hess and his staff to many people. Real quick. I had a seizure there a few months ago. But when I woke up Dr. Hess was holding my hand, and said you’re back. How do you feel? He was greatly concerned over a 63 year old woman with Epilepsy! And his staff too ! He has a great sense of humor, but also knows when things are serious. My Dr. and a friend for life! What more can I say? Debbie Feighner/ Fort Wayne, IN
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Debbie Feighner – Mar 03, 2020
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Dr. Matt is always upbeat and pleasant. He listens well and offers concrete, use able advice. He's truly good person!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marti Smith – Jan 24, 2020
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Excellent bedside manners. Easy to talk to and genuine feel that he does care. Very thorough. I have never had to wait more than 10-15 minutes and easy to get appointments especially when sick.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sep 17, 2019
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Extremely competent. Caring and up to date on health care. Seldom wait more than a few minutes, good manager of his time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Diane Carpenter in Ft Wayne, IN – Mar 07, 2017
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About Me

biography

Dr. Matthew Hess, MD is a family medicine physician in Fort Wayne, IN. He is affiliated with medical facilities such as Mercy Health-Springfield Regional Medical Center and Parkview Ortho Hospital. He is not accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Indiana University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office1818 Carew St Ste 240 Fort Wayne, IN 46805
1

Practice

Parkview Hospital2231 Carew St Fort Wayne, IN 46805
2

Practice

Parkview Health System Inc.3909 New Vision Dr Fort Wayne, IN 46845
3

Affiliated Hospitals

  • Parkview Ortho Hospital

    11130 Parkview Circle Dr
    Fort Wayne, IN 46845
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    3% higher than the national average

    84%
    Patients would recommend the hospital to friends and family

    11% higher than the national average

    View all patient feedback
  • Community Memorial Hospital

    208 Columbus St
    Hicksville, OH 43526

    How patients felt about the care they received at this hospital.

    92%
    Patients said they were given information about recovering at home

    4% higher than the national average

    86%
    Patients who gave a rating of 9 or 10

    11% higher than the national average

    View all patient feedback
  • Parkview Wabash Hospital

    10 John Kissinger Dr
    Wabash, IN 46992

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    1% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality