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Dr. Matthew Gretzer, MD

Dr. Matthew Gretzer, MD

Urology*
25+ years of experience

Dr. Matthew Gretzer, MD is a urologist in Tucson, AZ and has over 25 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 1998. He is affiliated with Banner University Medical Center Tucson. He is accepting new patients.

4.1 Star Rating
Based on 22 reviews 4.1 Star Rating (22 reviews)

Practice

3838 N Campbell Ave Bldg 2 Tucson, AZ 85719

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Dr. Gretzer is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Gretzer's Reviews

Likelihood to recommend Dr. Gretzer

4.1
22 ratings, 12 with a written review
5 star
73%
73%
4 star
5%
5%
3 star
0%
0%
2 star
5%
5%
1 star
18%
18%

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Absolutely the best
Have seen multiple urologists over many decades for urinary problems. Only Dr. Gretzer seemed to be able to diagnose and solve the problem. I attribute this to his terrific ability to listen to me, size me up, and talk to me in an appropriate and reassuring way. One visit with him was way more valuable than the slew of antibiotics that other urologists had foisted on me over the years. From other reviews I understand that Dr. Gretzer is a gifted surgeon. That makes me all the more appreciative that he spent time with me the way he did.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Appreciative patient – Nov 05, 2022
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Doctor doesn't understand insurance and coding
I have gone to 4 urologists in multiple states over the past 10 years (I moved due to work). I have seen each urologist for the same reason. I need a RX for Tamsulosin to improve urinary flow. For some unknown reason Dr Gretzer coded my primary reason for seeing him as sexual dysfunction, not urinary issues. Blue Cross Blue Shield refused to pay for my visit. This is the first time in 10 years BCBS has refused to pay for any doctor's visit. If you want to have your insurance company pay for services you receive, you best see another physician.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Feb 25, 2022
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Penile implant from another urologist went terribly wrong. Dr. Gretzer was able to correct an EXTREMELY difficult situation for me. My opinion is that he is a very gifted surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
wilfred l berry jr – Nov 17, 2020
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I was referred to Dr. Gretzer by another Urologist. I have a sever urethra stricture that has left me with pain for 64 years every time I urinate. I’ve had numerous procedures and operations that just seemed to make matters worse. I was at a point in my life where I was ready to give up hope of ever having my problem corrected. Dr. Gretzer was going to be my last attempt at correcting my problem. When I meet with Dr. Gretzer I found him to be very personable and professional. He went over my issue with me, answered all my questions, then he recommended a course of action we both agreed on. His genuine concern for helping me with my issue came out in our conversation. His desire to help people was clear to me in our discussions, I realized I could trust him with my health. After my first major surgery with him I knew I was on my way to a pain free life. His skills and competence were apparent to me after the surgery. My thanks to both Dr. Gretzer and his staff for helping me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ricky – Aug 27, 2020
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Dr. Gretzer seems like a good guy who does good work. However, when I experienced a problem following surgery he was no longer accessible. I don't really know why, but I found it necessary to rely on another doc to follow through, successfully solving my issue.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Eldon – Mar 23, 2020
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As said by another reviewer, "Dr. Gretzer's interpersonal skills are superb." I found him to be both a considerate and careful listener who answered all the questions I asked to my complete satisfaction. We agreed on the right procedure to best resolve my medical issue and he successfully performed the surgery, after which he visited me in Post-Op to discuss how things went, what I could expect and gave home-recovery instructions and advice—all in a caring, clear and concise manner. Dr. Gretzer's staff has ALL been top notch, from general appointment scheduling, to surgery scheduling (Lori), to his medical assistant (Shanelle) who provided attentive patient care at the doctor's office and responded to my care-related questions when the need to call arose. I would HIGHLY recommend Dr. Matthew Gretzer to any and all who are in need of the Urology services he provides.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
RWP in Vail, AZ – Jan 20, 2020
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It took me three Urologists and over six months to find Dr. Matthew Gretzer/Urologist and surgeon.He is personable and an expert regarding penile implants. Dr. Gretzer is an asset to his patients and medical field. I am quite comfortable using his services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Dennis C Burkett – Dec 13, 2019
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Dr Gretzer is an AMAZING Physician. My urethra was severely damaged which only a specialist could even attempt to repair. Thankfully Doctor Gretzer was recommended as the urinary tract Physician of lost causes. After multiple tests & a thorough exam a surgery was quickly scheduled & accomplished. Two months after his surgery, after having multiple catathers for over a year, I finally was able to relieve myself normally. One final operation is scheduled & thank God I will be be back to normal as I was several years ago. Doctor Gretzer is a miracle worker! There are not enough superlatives to describe his expertise. His staff is great & I have never waited for an appointment, often seen earlier than the scheduled appointment. He actually listens to his patients & takes his time explaining your condition, treatments available & what he recommends. Thank you Doctor Gretzer!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 30, 2019
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Dr. Gretzer's interpersonal skills are superb. His interest in me as a patient was clear from my first interaction with him. His skills as a surgeon are well developed. I am very fortunate to have him guiding my urological medical care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tucson, AZ – Oct 08, 2018
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He is an amazing doc. Full of knowledge on urostomies and more and He has saved my life twice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Kelley Fecteau in Tucson, AZ – Jul 08, 2018
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He knows what he is doing and is very professional. His staff is friendly. The office is clean.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Happy Camper in Marana, AZ – Nov 22, 2016
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Very professional. Listened, explained, and communicated effectively... no one likes seeing a urologist, but he made the process a positive experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
gabe in Tucson, AZ – Sep 22, 2016
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About Me

care philosophy

I specialize in all aspects of Urologic reconstruction and prosthetics. I am the only urologist in Arizona to routinely perform a high volume of complex urethral reconstruction surgeries. In addition I also perform numerous prosthetic/penile implant...read more
  • Urology

  • Male Adult Urology

  • Genitourinary Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Johns Hopkins Hospital/ Dept Of Urology Fellow And Instructor Of Urology

    2005
  • Johns Hopkins Hospital

    Fellowship Hospital, 2005
  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School, 1998
  • University Of Colorado Medical Center

    Undergraduate School, 1992
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Gretzer is a Healthgrades Choice provider in Urology

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    Locations

    Practice

    Banner-University Medical Center Tucson Campus Llc3838 N Campbell Ave Bldg 2 Tucson, AZ 85719
    1

    Practice

    Banner-University Medical Center Tucson1501 N Campbell Ave Tucson, AZ 85724
    2

    Practice

    Banner University Medical Center ESRD1625 N Campbell Ave Tucson, AZ 85719
    3

    Practice

    Banner-University Medical Center South2800 E Ajo Way Tucson, AZ 85713
    4