Dr. Matthew Berger, MD

Psychiatry*MaleAge 64

Psychiatry*

Dr. Matthew Berger, MD is a psychiatrist in Moosic, PA and has over 40 years of experience in the medical field. Dr. Berger has extensive experience in Psychotic Disorders and Personality Disorders. He graduated from Universidad Central del Este Escuela de Medicina in 1983. He is affiliated with medical facilities such as Wayne Memorial Hospital and Geisinger Community Medical Center. He is accepting telehealth appointments.

Dr. Matthew Berger, MD

Practice

340 Montage Mountain Rd Moosic, PA 18507
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

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Dr. Berger's Reviews

Likelihood to recommend Dr. Berger

2.7
74 ratings, 40 with a written review
5 star
35%
35%
4 star
7%
7%
3 star
1%
1%
2 star
4%
4%
1 star
53%
53%

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Everyone in the office is so nice, compassionate and considerate! I felt very comfortable there!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 28, 2024
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Re-schedules appt 4 or 5 times each time .
Constantly reschedules your appointment, like 4 or 5 times, before you are actually seen for a visit.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Long wait times
Helpful
A previous client – Mar 15, 2024
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Update from my last review I posted
I want to thank Dr. Berger’s assistant Pat for contacting me and helped me out after reading my review that I had posted. I’m doing better and communication between Dr. Berger‘s office and my treating physician got better. I would like to thank both Pat and my treating physician for reaching out to me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joe Watkins – Feb 06, 2024
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The most compassionate doctor I’ve ever had.
I have been seeing Dr. Berger for many years and he has done so much to get me through some very difficult, life changing times in my life. He listens to me, and gives his advice that I trust. He talks to me and truly cares about my well-being. I would give my highest recommendation to Dr. Berger and his caring staff. Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 08, 2023
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Where is Dr. Berger
I am a patient of Dr. Berger's, but it has been 4 years since I saw Dr. Berger. I don't know why. I don't know if he would know who I am.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
1 other person found this helpful
Helpful
Feb 06, 2023
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JUST STAY AWAY
Dr. Berger lacks compassion and his office feels like a factory mechanical line, pill pushers. You only see Dr. Berger once yearly and the appointment is very rushed. Dr. Berger doesn’t take concerns seriously, is dismissive and rude. Medications are pushed out without educating patients of the dangers and side effects of them. There is no real support besides writing a prescription and sending patients on their way. It’s truly sad because people are looking for support during some of their most vulnerable times. I would never recommend Dr. Berger’s office to anyone.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Anonymous – Jan 27, 2023
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Excellent Dr.
I've been going to Dr. Berger for 20 years and love him and my P.A. Matthew Vinnacombe. However, the front office staff never answers the phone, and can be very rude.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Aug 04, 2022
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I have been seeing Dr. Berger for 20 years. All my questions and concerns have been addressed in a professional manner. The office staff is friendly and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R.W. – Jul 13, 2022
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His office does telehealth appointments which help so much right now. The staff is very friendly and I can call my doctor and she calls me back at anytime she’s great!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
TR – Dec 10, 2021
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I have been seeing Dr Berger and his staff since 2003. Beginning when you enter it is a comfortable place and welcoming. From the front office staff, his therapists, Physicians Assistants, to the Doctor himself, I can’t say enough good things about every single one of them! They are so experienced with mental illness! Honestly, they have saved my life too many times to count. Dr Berger and his staff are the best at least in this area of Pennsylvania. Thank you Dr Berger and staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
C.A.W. – Aug 25, 2021
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He was personable
What went well
  • Appointment scheduling
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 05, 2021
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Had two therapists there... first was awesome...but only got so far. Second after a few months told me to "deal with your issue"... recently reached out again to them for help. I tried to set up new appointment... they never called me back. Cannot recommend this place at all.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Scotty – Feb 09, 2021
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I have been a patient since I was in high school and have been disappointed time and time again. My therapist showed up to my appointments late every single time and would often cut them short in the same exact session, still charging me the full price. The PA whom oversaw my medication would wait to send in another order to the pharmacy and there were a few times where I'd run out and be a week or two without them due to her refusing to send them in, pushing my health even further to the brink. And both of the together failed to even give me a proper diagnosis, only saying that "there was something going on," without allowing me to know just what that was. I would not recommend this place to anyone - the only good part about it was the kind receptionist who checks you out.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Jan 21, 2021
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No provider in the office did a full psychiatric evaluation on me. No labs/EKG done regarding medications.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
9 others found this helpful
Helpful
Jan 15, 2021
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This office has accommodated me through my treatment process. They return my calls promptly. They answer all questions and get you on the right track to better health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 07, 2020
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They call you to remind you of an appointment a few days in advanced to allow you time to cancel or reschedule since they charge you a fee if you don't. They never called for my last appointment and charged me for a cancellation fee when I was never notified. These appointments are set months in advanced due to it being so hard to get into there yet I called the billing department 3 times and also filed a complaint with one lady and nothing was said to me nor did I receive a call back. They also mess up my billing through the insurance quite often and charge me $50 for a $25 copays and I have to call to have it corrected every time. They are nothing but money hungry, poor work ethic, and an overall terrible organization to deal with. I'm on a fine like with them to just switch to my primary care doctor to prescribe my medications and just he done with their lack of professionalism.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Courtney – Mar 07, 2020
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My son was a patient in 2017. Since then he was physically abused by his mother. They refused to see him because he Missed two appointments. This office has no compassion or concerns for their patients.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Advocate For Kids – Nov 14, 2019
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Unless you want yourself or your loved one dead or severely injured stay away from this flunky! He does not believe thyroid levels or even Grave's Disease affects one's mental state. He does not properly check lab results or even take required lab tests! Dangerous and careless.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Oct 11, 2019
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Been going for about 4 years. I only go for medication now and see Daryl Krouse and Dr. Berger. Both have always been kind and compassionate. It took a long time for me to stabilize, but they always got me in or called back quickly. The secretaries and other staff have always been very kind and personable. They always ask how I'm doing and engage with me. I have two negatives: 1. The waiting room can get crowded causing anxiety for me. 2. For a few years I saw a therapist there who lacked professionalism and empathy. She was downright awful. It may have just been a bad fit, but I am so much happier seeing a therapist outside of the practice who has expertise in trauma. Hands down recommend this place for meds though.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Becks in Factoryville – Jun 23, 2019
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I have no health insurance and decided to see this psychiatry office anyway for help with my anxiety. This was the WORST, LEAST PROFESSIONAL, MOST UNHELPFUL doctor visit I have ever experienced. The office was dirty, the staff was rude, the clinician was condescending, unsympathetic, dishonest and SLOPPY. The staff made mistakes and in the end I was stuck with a $500 bill due to an error on their part which they refused to compensate me for. AVOID THIS PLACE LIKE THE PLAGUE!!!!
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Apr 26, 2019
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About Me

biography

Dr. Matthew Berger, MD is a psychiatrist in Moosic, PA and has over 40 years of experience in the medical field. Dr. Berger has extensive experience in Psychotic Disorders and Personality Disorders. He graduated from Universidad Central del Este...read more
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Universidad Central Del Este Escuela De Medicina

    Medical School, 1983
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Aaron Center Inc.340 Montage Mountain Rd Moosic, PA 18507
1

Practice

Moses Taylor Hospital700 Quincy Ave Scranton, PA 18510
2

Practice

Regional Hospital of Scranton746 Jefferson Ave Scranton, PA 18510
3

Affiliated Hospitals

  • Geisinger Wyoming Valley Medical Center

    1000 E Mountain Dr
    Wilkes Barre, PA 18711
    Recipient of 8
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Wayne Memorial Hospital

    601 Park St
    Honesdale, PA 18431
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    82%
    Patients said their room and bathroom were always kept clean

    15% higher than the national average

    View all patient feedback
  • Geisinger Community Medical Center

    1800 Mulberry St
    Scranton, PA 18510
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality