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Dr. Mary Olender, MD

Dr. Mary Olender, MD

Obstetrics & Gynecology*
20+ years of experience

Dr. Mary Olender, MD is an obstetrician gynecologist in West Hills, CA and has over 20 years of experience in the medical field. Dr. Olender has extensive experience in Gynecologic Conditions. She graduated from St George's University in 2002. She is affiliated with West Hills Hospital and Medical Center. She is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 45 reviews 3.9 Star Rating (45 reviews)

Women's Health Specialists

23101 Sherman Pl Ste 301 West Hills, CA 91307
Telehealth available

Compare with other Obstetrician Gynecologists

Compare Dr. Olender with our nearby Obstetrician Gynecologists at Los Robles Regional Medical Center.

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Make an appointment at Los Robles Regional Medical Center today at
(805) 724-0488.

Dr. Olender is a Healthgrades Choice provider in Obstetrics & Gynecology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Olender's Reviews

Likelihood to recommend Dr. Olender

3.9
45 ratings, 24 with a written review
5 star
64%
64%
4 star
7%
7%
3 star
4%
4%
2 star
0%
0%
1 star
24%
24%

Your trust is our top concern.

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Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

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Disgusting doctor!
The office experience I had with Olender was terrible. After waiting over 2 hours, I finally got put in a room and still had to wait another half hour. The office tech gave me gowns to put on, but said do not put them on yet. Finally Olender came in and said I will wait while you put them on, and she did not. She burst into the room after telling me I was to let her know when I was ready. She is a complete slob - fresh stains all over the front of her scrubs, and pant legs dragging five inches past her shoes. She has NO bedside manner. She did not help me with the request I made for medication. I will never go back to her again, not to mention let her touch me.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Disgusting doctor! – Mar 04, 2025
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I had a disappointing experience with Dr. Olenders office. I was blindsided by a $250 new patient fee that was never mentioned to me beforehand. Transparency about costs is crucial in healthcare, and this lack of communication left me feeling frustrated and misled. Additionally, I have been trying to get a response from the office for over a year regarding this issue, but my attempts have gone unanswered. This complete lack of professionalism and poor customer service are unacceptable, and I would not recommend this physician based on my experience.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Niki – Sep 16, 2024
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Dishonest
Telehealth
I had a disappointing experience with Dr. Olenders office. I was blindsided by a $250 new patient fee that was never mentioned to me beforehand. Transparency about costs is crucial in healthcare, and this lack of communication left me feeling frustrated and misled. Additionally, I have been trying to get a response from the office for over a year regarding this issue, but my attempts have gone unanswered. This complete lack of professionalism and poor customer service are unacceptable, and I would not recommend this physician based on my experience.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Niki L – Sep 16, 2024
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Best Obgyn
She is a kind and empathetic doctor. She delivered my son with no complications. She doesn’t treat you like you’re sick when in labor she empowers you. My husband and I were blessed to have Dr. Olender deliver our son.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 04, 2024
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Amazing, beyond thankful! Has your back!
Doctor O is the best Doctor I have ever had! She is attentive, explains everything how it is and lets you decide. I was also taken care off by her staff . Honestly there are no words to describe the professional who had the best interests for the most important person in your life. She brought my baby into this world.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cyn488 – Apr 07, 2024
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Despite calling multiple times every day, her office never picks up the phone. Despite a family history of breast cancer and having four lumps in each breast, I underwent an MRI recommended by the imaging center 13 days ago. When I contacted the imaging center for my results, they informed me they were sent to my doctor's office and would be available on the portal in 7 days. However, the doctor didn't bother to discuss the MRI results with me. Even after obtaining my results in person, the doctor still hadn't contacted me. Despite leaving several voicemails and sending emails, there was no response. Avoid wasting time with this unprofessional and negligent doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Dalar Mekerdichi – Mar 12, 2024
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Behind Schedule
After waiting 1 1/2 hours beyond my scheduled appointment time, I finally left without ever seeing the doctor. Office was very disorganized and mis-managed.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Sep 14, 2023
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Genuine, earned trust
Dr. Olender and her team are always friendly, professional and most importantly welcoming.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 29, 2023
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Really cares
She really cares about her patients, doesn't rush through appointments and takes time to explain things in a way we can really understand what is going on in our bodies and what the best course of action is. She's one of my favorite doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
NP – Oct 26, 2022
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Painful Complications
She recommended that I get an IUD, and I agreed as it seemed like a good option for me. Within a month of having it placed, I had several painful issues thereafter. I saw a new OBGYN while with a new healthcare provider, and she informed me that the strings were cut very short, far shorter than they typically need to be and I almost had to have it surgically removed.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 26, 2022
Thank you for your review. Your feedback is... Read More
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Knowledgeable!
I didn’t particular care for the waiting room, a little old, no design but I’m very glad that didn’t stop me from seeing Dr Olender, she answered all my questions, made me feel comfortable, I definitely would recommend Dr Olender. And yes I plan to go back to see her once a year. The front desk girls were also very nice!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Mary P – Oct 25, 2022
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Good, attentive doctor
Dr. Olender helped me with my regular checkup, provided good advice, attended to all my questions with appropriate referrals, and provided followup.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 24, 2022
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Amazing Doctor!!!
Dr. Olender is a brilliant doctor. One of a kind. Bright, patient and caring. She never leaves the room until she answers every question you have. She's been my doctor for over 12 years. I wouldn't trade her for anyone else
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Inna – Oct 20, 2022
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Beyond Excellent Dr. Olender
Thank you Dr. Olender, for 15+ years of being your patient !!!!! and hope for many more....Only POSITIVE things to say about you ... Thank you, Dr. Olender
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adriana Becerra – Oct 20, 2022
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Thank you Dr. Olender!
Love Dr. Olender! She is so knowledgeable in both OB and Gyn. Makes you feel very comfortable and explains everything thoroughly. Very caring. Highly recommend.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cheryl – Oct 18, 2022
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BEST DOCTOR!!!
Dr Olender is the best doctor!!! Thankfully to her I have my children today!!! Dr Olender is professional, knowledgeable, attentive and kind!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Renata G – Oct 18, 2022
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I have been seeing Dr. Olander for many years. She is a listener and answers all my questions. She is very professional and explains things very clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara Kaplan – Oct 17, 2022
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Patient and take time to explain
The dr takes her time to listen and explain thoroughly the problem and the appropriate treatment of the issues. She does not cut your appointment short until you are satisfied with the answer.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 13, 2022
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Dr. Olander
Love Dr. Olander. She is very nice and makes you feel very comfortable. Very professional and answers all your questions. I’ve seen her for many years now. I will recommend her to anyone looking for a new doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenny. – Oct 13, 2022
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Aida kirakosian
She is the best in the world I love her she’s very kind and very professional
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Aida Kirakosian – Mar 28, 2022
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Leave a review

How was your experience with Dr. Olender?

About Me

Watch Dr. Olender's Video

care philosophy

I seek to provide the most complete care to my patients in a caring and respectful way.

biography

Dr. Mary Olender performs Obstetrics & Gynecology procedures at West Hills Hospital in West Hills, CA.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albert Einstein College Of Medicine

    Internship Hospital, 2006
  • Albert Einstein College Of Medicine

    Residency Hospital, 2006
  • St George's University

    Medical School, 2002
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

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  • French

  • Russian

  • Spanish

Dr. Olender is a Healthgrades Choice provider in Obstetrics & Gynecology

    Read our methodology

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    Locations

    Women's Health Specialists

    Women's Health Specialists23101 Sherman Pl Ste 301 West Hills, CA 91307
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
    • Directions