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Dr. Mary McKenzie, DO

Dr. Mary McKenzie, DO

Family Medicine*

Dr. Mary McKenzie, DO is a family medicine physician in Signal Mountain, TN. She is affiliated with medical facilities CHI Memorial Hospital Chattanooga and CHI Memorial Hospital Hixson. She is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 21 reviews 3.9 Star Rating (21 reviews)

Office Hours

Monday

7 am
to
4:30 pm

Tuesday

7 am
to
4:30 pm

Wednesday

7 am
to
4:30 pm

Thursday

7 am
to
4:30 pm

Friday

7 am
to
4:30 pm
Call us 24/7 to securely book an appointment
1238 Taft Hwy Ste 170
Signal Mountain, TN 37377

Locations

CHI Memorial Integrative Medicine Associates

CHI Memorial Center for Integrative Medicine - Signal Mountain1238 Taft Hwy Ste 170 Signal Mountain, TN 37377
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 4:30pm
    • Tue: 7:00am - 4:30pm
    • Wed: 7:00am - 4:30pm
    • Thu: 7:00am - 4:30pm
    • Fri: 7:00am - 4:30pm
  • Directions
New Patient?
(423) 225-5327

At a Glance

  • Area of ExpertiseDr. McKenzie specializes in the area of Family Practice. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

Experience Check

Search for experience in a specific area

Dr. McKenzie's Reviews

Likelihood to recommend Dr. McKenzie

3.9
21 ratings, 17 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
5%
5%
2 star
10%
10%
1 star
19%
19%

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Dr. Mary McKenzie & Team at Memorial, Signal Mount
My PCP was retiring. My excellent Cardiologist, Dr. Mark Thel recommended a list of five PCPs who accept my Insurance! Dr. McKenzie's office was @ CHI Memorial on Main Street. It was the closest to my home! Later she moved to Chi Memorial on Signal Mtn. I followed her! I drive from brainerd all the way to the top of Signal Mtn for her to be my PCP. She is very knowledgable, professional, patient, and careful. She takes the time to to explain everything and to answer questions. When my excellent Nephrologist Dr. John McCarley diagnosed me with 3rd Stage Kidney disease, she went over all my medications and switched me of of ones that were too hard on the kidneys to ones that are not! Her wound specialist Bet and her whole team are excellent! I thank GOD Dr. Thjel recommended her and that her office was originally closest to my home!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ellis Perlberg – Mar 22, 2025
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Dr. Mary McKenzie - Very Special
Dr. Mary McKenzie is very kind and caring. She is a wonderful doctor. She is the Best you will find. She is gifted as a Doctor and a Person. She will help you Always. Dr. McKenzie has alot of compassion for others. She is a very Special person.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenda Schwartz – Jan 05, 2025
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My apts with Dr. McKenzie have been great! She is patient, thorough and compassionate. I didn't feel rushed, and I felt valued as a patient. I would highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 04, 2024
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Memorial is about Money, not Health
Dr. McKenzie, she did not go to a very good medical school, but is a fair doctor, her primary problem is working for Memorial. Memorial Healthcare offices like this one are designed to make money and nothing more. Memorial GP offices have a lot of policies in place that encourages the lower cost GP's like her to refer their patients to the more expensive specialists, not to mention the specialists can prescribe the higher cost test procedures, which make more for Memorial. She does a fair job, but is less concerned with helping people and more concerned with following Memorial's money-first policies.
What went well
No results
What could be improved
No results
Helpful
Dec 20, 2023
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A total approach to personal health
Dr. McKenzie was very thorough in understanding my medical history, lifestyle, physical and mental health. I appreciate her easy manner and willingness to answer any question completely.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
MC – Apr 21, 2022
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Excellent GP. I’ve been a patient for many years. Dr. McKenzie has provided exceptional fare for a myriad of health concerns, and routes me to the right next step when dealing with more chronic issues or injuries to make sure I’m feeling good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 08, 2021
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It is like pulling teeth to get my meds renewed. Constant follow up phone calls because my pharmacy cancels meds due to inability to contact this doctor. It makes my high blood pressure go up!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Aug 15, 2020
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I have recommended Dr McKenzie to my neighbor and she loved her and her practical approach to medicine. Definitely not a pill pusher. She will look at your total lifestyle before recommending anything. Both my husband and I have been patients for 3 years.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Mar 30, 2020
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Always pleasant staff. Dr. McKenzie takes the time to understand the entirety of my many conditions and collaborates with my various specialists to coordinate treatment so there's no over medication or conflict.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Fai – Jul 29, 2019
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Dr. McKenzie is a great partner for someone who wants to have a healthy lifestyle and have the required screening procedures depending on age. I'm very glad I found her. She is very supportive of dietary and lifestyle changes to prevent disease and improve existing conditions.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 17, 2019
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I’m so thankful to have found such a great doctor. If you want a common sense approach to your physical and mental well being she is your gal.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 29, 2019
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Dr McKenzie was more focused on the amount of time allotted than meeting my medical needs. After this year’s blood work, I got a call from her assistant saying I needed to be on a statin, sending a Rx to my local pharmacy, not giving me an appt. to discuss her recommendations. She did not note that my triglycerides number dropped a 126 points from a year before and only slightly high. LDL was not elevated. Total cholesterol was only 208. My age or possible side effects were not considered.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Chattanooga – Sep 18, 2018
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One of the BEST! She is smart, compassionate and knows what she is doing. She does not waste time she gets to the cause of the matter. I'm blessed to call her DR.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mar 04, 2018
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Absolutely awful experience. If you ever go to Dr. McKenzie make sure you schedule two blocks of time because even if you want to discuss real concerns, if your fifteen minutes are up they’re up. During my appointment, the Medical Assistant interrupted the appointment to pull Dr. McKenzie out. The whole time I assumed she would come back because we could hear her in the hall and the room next door. To my surprise the Medical Assistant comes back in tells me my time is up and hands me a script!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
Cleveland, TN – Feb 10, 2018
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She failed to diagnosed what I had. She is very rude and short when speaking with her. She cause me to have surgery when all she had to do was know what she was doing ! She failed big time. Please beware if you feel like you are not getting the answer you want GET a second Opinion .
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Chattanooga – Sep 09, 2017
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Mary McKenzie is a capable and caring doctor. I appreciate her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lynn Cavalier in Chattanooga, TN – Apr 06, 2017
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So thorough & actually took the time to review my medical history BEFORE my new patient appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
M in Tennessee – Jul 28, 2016
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About Me

biography

Born in Augusta, Georgia, but raised in southern Ohio by parents native to Chattanooga, Dr. Mary McKenzie has always felt she had southern roots. Pursuing medicine has always been a life-long dream. She graduated valedictorian of her local high...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ohio University College Of Osteopathic Medicine, Athens Ohio

    Medical School
  • University Of Tennessee College Of Medicine Chattanooga

    Residency Hospital, 2015
  • Otterbein College, Westerville, Ohio

    Undergraduate School, 2002
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • CHI Memorial Hospital Hixson

    2051 Hamill Rd
    Hixson, TN 37343
    Recipient of 13
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards
  • CHI Memorial Hospital Chattanooga

    2525 Desales Ave
    Chattanooga, TN 37404
    Recipient of 23
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality