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Dr. Marshall Cross, MD

Dr. Marshall Cross, MD

General Surgery*
35+ years of experience

Dr. Marshall Cross, MD is a general surgeon in Newport News, VA and has over 35 years of experience in the medical field. He graduated from Virginia Commonwealth University School of Medicine in 1989. He is affiliated with medical facilities St. Mary's Hospital and Bon Secours Memorial Regional Medical Center. He is accepting new patients.

4.3 Star Rating
Based on 18 reviews 4.3 Star Rating (18 reviews)

Practice

109 Philip Roth St Newport News, VA 23606

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Hospital Highlight

Dr. Cross is affiliated with Bon Secours Memorial Regional Medical Center Mechanicsville, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Cross specializes in the area of General Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Cross' Reviews

Likelihood to recommend Dr. Cross

4.3
18 ratings, 4 with a written review
5 star
83%
83%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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Compassionate and reassuring. Technically the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
VA – Jun 02, 2018
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Wonderful surgeon with a great bedside manner. Explained EVERYTHING about my gallbladder removal. I'd recommend him for any general surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Cathy G in Newport News, VA – Dec 29, 2016
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Dr.Cross is not only knowledgeable but he is caring and sincere! He told me step by step what the surgery would entail and answered all of my questions! I was so comfortable with him that when my son required surgery, he was my first choice!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Devala Simmons in Newport News, VA – Dec 03, 2016
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It is rare to find the combination of knowledge and exceptional bed side manner. Dr. Cross possessions each of these qualities. You can train an individual to become a doctor, however, you cannot train someone to have a good heart. You are born with that characteristic .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
16 others found this helpful
Helpful
Jennifer H Hogan in Smithfield, Virginia – Jan 17, 2016
×Post a ResponseAre you Dr. Cross?

Leave a review

How was your experience with Dr. Cross?

About Me

biography

Dr. Marshall Cross, MD is a general surgeon in Newport News, VA and has over 35 years of experience in the medical field. He graduated from Virginia Commonwealth University School of Medicine in 1989. He is affiliated with medical facilities St....read more
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University School Of Medicine

    Medical School, 1989
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Riverside Hampton Roads Surgical Specialists-NN109 Philip Roth St Newport News, VA 23606
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
  • Directions

Practice

Surgical Specialists of Richmond Bon Secours Medical Group8262 Atlee Rd Ste 205 Mechanicsville, VA 23116
2

Practice

Riverside Physician Services Inc.856 J Clyde Morris Blvd Ste A Newport News, VA 23601
3

Affiliated Hospitals

  • Bon Secours Memorial Regional Medical Center

    8260 Atlee Rd
    Mechanicsville, VA 23116
    Recipient of 23
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • St. Mary's Hospital

    5801 Bremo Rd
    Richmond, VA 23226
    Recipient of 45
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality