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Dr. Marlon Chagua, MD

Dr. Marlon Chagua, MD

Internal Medicine*
25+ years of experience

Dr. Marlon Chagua, MD is an internist in Louisville, KY and has over 25 years of experience in the medical field. He graduated from PERUVIAN UNIVERSITY CAYETANO HEREDIA / ACADEMIC PROGRAM OF MEDICINE in 1995. He is affiliated with Baptist Health Louisville. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 20 reviews 3.4 Star Rating (20 reviews)

Practice

4001 Kresge Way Ste 236 Louisville, KY 40207
Telehealth available

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Dr. Chagua's Reviews

Likelihood to recommend Dr. Chagua

3.4
20 ratings, 10 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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BEST DOCTOR
GREAT DOCTOR, HE CARES FOR MY ALL FAMILY
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Apr 02, 2025
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Staff toys with you
Concerns ignored Staff is stressful to deal with will do opposite or ignore your concerns completely Longer term patients are toyed with /nurse practitioner is rude and impossible to deal with literally will roll his eyes at you cut you off & give his opinion without an tests to back it up his opinion After a certain time Dr won't see you puts you with rude practioner Staff will refuse to let you make appointment with actual Dr no matter what your concerns are inaccurate documentations
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Anonymous – Dec 04, 2022
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Hi Dr chagua, It is always my pleasure to see you and your fabulous staff. I've been with you for more than a decade. I can't possibly imagine seeing a another doctor. It would break my heart. You are the best Dr. In louisville. If possible I called your office yesterday for a refill on one of my pain prescriptions but so far I have not heard from anybody. So would you please kindly call it in to my pharmacy. Thank you. Merry Christmas and a happy new year to you and your family. And plenty more coming God willing. The major family.
What went well
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
Helpful
Jasminka Major – Dec 25, 2021
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He really does want his patients to get well and stronger. He not only treats physically, he wants to make sure you’re a “whole” person again with a healthy outlook and he listens to you.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Katie – Mar 31, 2021
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Dr. Chagua is really a good doctor and cares but the staff he employs (now 2nd or 3rd group of different ladies in the office) are just rude, incompetent, and liars. To be called 2 times to re-schedule my appointment is fine, to tell me to wait for refill to my prescription until doc can see me is fine also to some extent but when I am out of medication and the staff won't re-schedule my appointment or refill my prescription without speaking to the doctor for days is absurd. Do they not see him? Are they forgetting or are not able to provide him with notes they take during the day/s? In the morning I am told he is at another location, in the afternoon that he is with patients and will help after 5 pm. For over, a week now I've been given the runaround and yes I call multiple times a day when they tell me they will call me and never do. I am getting on my own nerves by now and not just theirs but for god's sake do your job or tell me to get lost since you don't want me as a patient.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Feb 10, 2021
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Wouldn't make another appointment simply due to his office staff.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jun 26, 2020
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Dr.Chagua is BEST.he listens my problems very well,always make best decison for me. I trust HIM. Never will change him...
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Sabina in Louisville, KY – Jun 20, 2019
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I am sorry to report that I am looking for a new MD. Dr Chagua or his office does not and will not return calls. I had labs done with no reports until I and my husband made repeated calls over a three week period. Now my medicine has not be called in to pharmacy for a refill. My health can not afford Dr. Chagua.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jan 12, 2019
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Hi pays more attention on clients problems And care about their safety immediately. He listens all problems very well. I like his services the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Munshi in Louisville , KY – Sep 14, 2018
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Dr. Chagua is a very knowledgeable and humble person. If you are honest with him he will be honest with you. Doctor's alone can't treat patients and we sometimes fall short of trusting our medical professionals. Treating a patient is a mutual 2 way process. I can strongly say that i trust Dr. Chagua to make the best medical decision for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
15 others found this helpful
Helpful
Louisville, KY – Aug 09, 2016
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About Me

biography

Dr. Marlon Chagua, MD is an internist in Louisville, KY and has over 25 years of experience in the medical field. He graduated from PERUVIAN UNIVERSITY CAYETANO HEREDIA / ACADEMIC PROGRAM OF MEDICINE in 1995. He is affiliated with Baptist Health Louisville. He is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Peruvian University Cayetano Heredia / Academic Program Of Medicine

    Medical School, 1995
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Ivan Ljubic M.D. PSC4001 Kresge Way Ste 236 Louisville, KY 40207
1
Highlands Nursing and Rehabilitation1705 Stevens Ave Louisville, KY 40205
2
Camelot Leasing LLC1101 Lyndon Ln Louisville, KY 40222
3

Practice

Office1945 State St Ste 200 New Albany, IN 47150
4

Affiliated Hospitals

  • Baptist Health Louisville

    4000 Kresge Way
    Louisville, KY 40207
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality