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Dr. Mark Reis, MD

Dr. Mark Reis, MD

Orthopedic Surgery*
35+ years of experience

Dr. Mark Reis, MD is an orthopedic surgeon in Susanville, CA and has over 35 years of experience in the medical field. He graduated from Northwestern University Feinberg School of Medicine in 1986. He is affiliated with medical facilities Banner Lassen Medical Center and Sutter Amador Hospital. He is accepting new patients.

4.8 Star Rating
Based on 25 reviews 4.8 Star Rating (25 reviews)

Practice

1800 Spring Ridge Dr Susanville, CA 96130

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At a Glance

  • Area of Expertise
    Dr. Reis specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Reis' Reviews

Likelihood to recommend Dr. Reis

4.8
25 ratings, 9 with a written review
5 star
96%
96%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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We as a family cannot praise Dr Reis enough.I had knee surgery in Nov and am now hiking 7 months later. Dr.Reis is not only top notch but has the most caring approach. You are not just another patient!! Would highly reccomend !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Peter Roberts – Jun 01, 2020
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I would never recommend Dr.Reis. He did a knee replacement on me. I immediately had an infection. Reis said he was not responsible, would not treat me, would not see me, would not accept my phone calls. It was a surgical site infection. It developed into osteomyelitis, which is an infection in the bone. After several knee replacement revisions I am now in a wheelchair for the rest of my life. If you want information about Dr. Reis contact the State Medical Office Washington state. When I called this office, I found out he had SEVEN complaints about him from patients. This agency will tell you all about them. My reason for sharing this information is so this NEVER happens to another one of his patients.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
7 others found this helpful
Helpful
Feb 05, 2020
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Performed my hip replacement. Did an excellent job! I am a physically active person and am back to full function of my hip thanks to Dr. Reis.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 31, 2019
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Knowledgeable and competent, he gave me quick, honest answers to my situation. His focus was apparent and I was able to trust him and follow instructions with a sense of hope and improvement!! I am grateful !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Susan E Chapman in CA – Nov 16, 2018
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Dr Reis.....helped me with a pain that I had in my shoulder for quite a while. He did a great job giving me back the movement of my arm without pain. His staff is wonderful and he is outstanding. Such a pleasant experience. Thank you, Jeanne, Christy, Kelly and Dr Reis. :-)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Alice Hill in Beaumont, CA – Aug 16, 2018
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Dr Reis is truly one of the rare doctors who truly cares about his patients, iwhat a great loss for us with Beavee Medical Group he has now left. His assistant Kelly on the other hand, well, let's just say I have NEVER been treated with such a pompass and rude attitude as I was today, she will not be missed.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
9 others found this helpful
Helpful
Dayle Donegan in Banning, CA – Aug 01, 2017
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I highly recommend Dr. Reis. He made me feel very comfortable because of his knowledge, experience, warm and caring manner. He took time with me and was very concerned about my needs. I'm planning on having him perform surgery on my knees. I have visited other orthopedic surgeons, but I chose him because he's just the kind of orthopedic surgeon I was looking for.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Beaumont, CA – Apr 04, 2017
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His primary goal is to get patients up and moving as soon as possible. If you want to be coddled, go elsewhere. If you want to be cured, he's your guy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Steve Mehlman in Beaumont, CA – Dec 14, 2016
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CMC Arthroplasty last year , CMC this year Nov 11 2016 , think I trust him twice! YES :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Irene Fuller in Bannin CA – Nov 07, 2016
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About Me

biography

Dr. Mark Reis, MD is an orthopedic surgeon in Susanville, CA and has over 35 years of experience in the medical field. He graduated from Northwestern University Feinberg School of Medicine in 1986. He is affiliated with medical facilities Banner Lassen Medical Center and Sutter Amador Hospital. He is accepting new patients.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Kerlan Jobe Orthopaedic Cli

    Residency Hospital
  • Naval Medical Center San Diego

    Residency Hospital
  • Northwestern University Feinberg School Of Medicine

    Medical School, 1986
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
More than three years ago

Locations

Practice

Banner Lassen Medical Center1800 Spring Ridge Dr Susanville, CA 96130
1

Practice

Unavail264 N Highland Springs Ave Ste 5A Banning, CA 92220
2
Sutter Amador Hospital200 Mission Blvd Jackson, CA 95642
3

Practice

Gregory Valceschini M.D. Professional Corp.1680 Bunyan Rd Susanville, CA 96130
4
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 6:00pm
    • Tue: 8:00am - 6:00pm
    • Thu: 8:00am - 6:00pm
  • Directions

Affiliated Hospitals

  • Sutter Amador Hospital

    200 Mission Blvd
    Jackson, CA 95642

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    2% lower than the national average

    78%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Banner Lassen Medical Center

    1800 Spring Ridge Dr
    Susanville, CA 96130

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality