Dr. Mark Pico, MD
Family Medicine*
15+ years of experience
Dr. Mark Pico, MD is a family medicine physician in Flagstaff, AZ and has over 15 years of experience in the medical field. He graduated from PROVIDENCE HOSPITAL / SCHOOL OF NURSING in 2007. He is affiliated with medical facilities Flagstaff Medical Center and Verde Valley Medical Center. He is accepting new patients and telehealth appointments.
3.7 Star Rating
Based on 24 reviews 3.7 Star Rating (24 reviews)
Primary Care at Northern Arizona Healthcare
1895 N Jasper Dr Ste 3 Flagstaff, AZ 86001Telehealth available
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Dr. Pico's Reviews
Likelihood to recommend Dr. Pico
3.7
24 ratings, 16 with a written review
| 5 star | 67% | 67% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 33% | 33% |
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Told not to come back
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Nicholas – Jan 09, 2023
Thank you for letting us know about your recent... Read More
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Dr. Pico is an excellent, very competent doctor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Chris Piastrini – Nov 14, 2022
Your recommendation means so much to us and we're... Read More
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BriAnna
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Bri – Sep 02, 2022
We appreciate your positive review about your... Read More
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3 different occasions now where my wife who is a high risk patient has been told to call if situations change, and then gets blown off by Dr Pico and his MA. Each time we put in 4-5 calls over 24-48 hours and multiple promises to “call back right away” or “call back after lunch break” although we never received a call back. Figured it was a fluke the first time, give them the benefit of the doubt the second time however now that we are on the third occasion with a serious health condition and zero response we are done with this practice.
What went well
No results
What could be improved
- Didn't listen or answer questions
1 other person found this helpful
Helpful
SRS – Nov 23, 2021
We regret to hear that you and your wife had this... Read More
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Listens, explains things clearly and doesn't make assumptions based on appearances.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 18, 2021
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Dr. Pico is the best internist I have ever been to. He really took the time to listen to my needs.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Mar 11, 2021
Thank you for taking the time to leave a review... Read More
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Probably great if you need a pediatrician. Not so great if you're an adult with actual medical needs/concerns. Flagstaff needs better GPs for us grownups.
What went well
- Appointment wasn't rushed
What could be improved
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 20, 2021
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He's awesome and tells it like it is.
What went well
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Helpful
Debra Eberhardt – Dec 30, 2020
Thank you; we appreciate your feedback! Thank you... Read More
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Dr Pico is very thorough and an excellent listener. Very direct. An outstanding physician.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Jay Stinnett – Feb 25, 2020
Dr. Pico's Reply –
Thank you; we appreciate your feedback!
Post a ResponseAre you Dr. Pico?
He is the worst doctor unless you only have 20 minutes. Made me wait over 45 minutes. However if you are 5 minutes late you lose your appointment. He is not a healer, he is a business at its best. I was constantly referred to another doctor. The business just lost 7 doctors. I do not want to make his house or car payments.
What went well
- Office environment
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Oct 25, 2019
Hi there thank you for taking the time to leave... Read More
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Doesn't care if you have level 7+ pain and suicidal thoughts. Has no options to help you when specialists fail. Doesn't even what you to show up to his office once he has passed you to a specialist.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Olympia in Sedona, AZ – Jul 13, 2018
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Dr. Pico is a amazing Doctor
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Flagstaff – Jan 30, 2018
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Dr Pico listened very well to my concerns and seemed to truly care about my well-being. I've been going to him for years because I truly appreciate his caring personality.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sedona, AZ – Jun 18, 2017
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Dr. Pico is an extremely knowledgeable and caring physician. I've been to several doctors as I've moved around a lot, and he is certainly one of the best I have ever found. I would highly recommend him to anyone in need of his expertise
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Flagstaff, AZ – May 25, 2017
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Dr. Pico spent a lot of time with me and listens very well. I would highly recommend this doctor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Flagstaff, AZ – May 24, 2017
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Doesn't have good bedside manner, brushes off concerns, can't think outside the box. Not comfortable going to see him with concerns.
What went well
- Appointment scheduling
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
11 others found this helpful
Helpful
Flagstaff, AZ – Apr 18, 2017
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Leave a review
How was your experience with Dr. Pico?Overall Patient Satisfaction
24responses
Likelihood of recommending Dr. Pico to family and friends is 3.6666667 out of 5
About Me
care philosophy
Dr Pico believes it is important to help patients achieve optimum wellness through balanced lifestyles. He would like to see Northern Arizona set an example by leading the state in good health. Mark Pico, MD, is a physician with Northern Arizona...read morebiography
Dr. Pico believes it is important to help patients achieve optimum wellness through balanced lifestyles. He would like to see Northern Arizona set an example by leading the state in good health. Mark Pico, M.D., is a physician with Northern Arizona...read moreFamily Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Providence Hospital / School Of Nursing
Medical School, 2007
American Board of Medical Specialties®
American Board of Internal Medicine®
-
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Primary Care at Northern Arizona Healthcare
Affiliated Hospitals
- Recipient of 6
hospital awardsView all awardsPatient Safety Excellence Award™ (2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
78%Patients said that doctors always listened to them and explained things well2% higher than the national average
- Recipient of 4
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
77%Patients said that nurses always listened to them and explained things well2% higher than the national average
Learn more about how Healthgrades measures Hospital Quality