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Dr. Mark Merrell, MD

Dr. Mark Merrell, MD

Orthopedic Surgery*
30+ years of experience

Dr. Mark Merrell, MD is an orthopedic surgeon in Kennewick, WA and has over 30 years of experience in the medical field. Dr. Merrell has extensive experience in Hip & Pelvic Surgery. He graduated from University of Utah School of Medicine in 1990. He is affiliated with medical facilities such as Lourdes Medical Center and Prosser Memorial Hospital. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 77 reviews 4.4 Star Rating (77 reviews)

Practice

6703 W Rio Grande Ave Kennewick, WA 99336
Telehealth available

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Hospital Highlight

Dr. Merrell is affiliated with Kadlec Regional Medical Center Richland, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Merrell specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Merrell's Reviews

Likelihood to recommend Dr. Merrell

4.4
77 ratings, 55 with a written review
5 star
81%
81%
4 star
5%
5%
3 star
0%
0%
2 star
1%
1%
1 star
13%
13%

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Not satisfied
Actually, I’m not happy with the hip replacement that he did. First appointment after the surgery he admitted that he put it in a little too high. I have had more problems with it after the surgery then before the surgery. The only thing they recommend is another hip replacement Which is a lot harder to recover from. The last visit I had with him he acted unusual and my husband and I had to simply leave the office because we had no idea what his problem was. I refuse to see him ever again. I hope he doesn’t hurt anybody else.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 15, 2025
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Great Job
Dr Merrell did a great update on my cartilage loss on left hip and excellent review of recent X-ray. Doctor referred me for an MRI. He re-affirmed that continuing to exercise by climbing Badger is much better than becoming sedentary. He also said acupuncture works for some people and if I am getting good results then keep going. A hip replacement may be inevitable some day but for now not today.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill – Nov 06, 2023
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Recent appointment
It was my first visit. Easy to complete all the paperwork on line before my appointment. Staff was very friendly and I was seen timely to my appt time. Dr. Merrell was great. He didn't want to hear what other doctors had told me, just have a conversation with me and what I needed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 14, 2023
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First Visit Impression
Staff were responsive and friendly, got through the paperwork easily and quickly. Interview with staff nurse was smooth and informative. Dr. Merrell was warm, friendly but professional and focused. Discussed issues and history and developed a path forward. Felt comfortable and relaxed during the visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael C. – Jun 09, 2023
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Visit on knee pain
Staff was friendly and helpful. Visit was on time. The options for treatment were clear and left for me to decide upon. Dr Merrell was helpful and to the point. I appreciated his explanations on the treatment approaches. A good fella.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 21, 2023
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Excellent Surgen/great Staff
I have always found the best Doctors and was not disappointed with Dr. Merrill. I came to Dr Merrill with both shoulders and my left knee injured. End results were both shoulders and left knee were replaced and I'm doing very well, I highly recommend Dr. Merrill and his staff an awesome group!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
May 19, 2023
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Excellent Dr.
Dr. Merrell is very easy to talk to, thorough and listens to my concerns. He was excellent in diagnosing my injury and explaining the problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 05, 2022
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Excellent doctor. He cares about you and answers all questions. Highly recommend
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mickey McJilton – Jul 08, 2022
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Awesome doctor
He replaced my husbands knee and helped me with my knee pain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carla Sautell – Jun 23, 2022
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Great surgeon
Knee replacement Surgery has gone great. Very little pain. Knee is solid and works well. Great care above and beyond normal care
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 05, 2022
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Good guy, Great Surgeon.
Dr. Merrill thus far has not had me on his table to repair my knee. He has had me in his patient exam room three times and each time was short, to the point and he always left with this, do you have any questions. My advise, research your personal procedure and come prepared with the questions you probably do not want answers to anyway, but ask.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
Helpful
Jeff – Apr 07, 2022
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Very good experience for a first visit. It was a short wait to be helped when I checked in. The staff and Dr. Merrell were all very friendly and helpful. I especially appreciated how Dr. Merrell took time to explain my condition with me as well as my treatment options. I was referred by my PAC for a work related injury and I highly recommend this clinic.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
G. Martin – Feb 25, 2022
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Perfect knee
I always enjoy the Of tri city orthopedics. The knee replacement I got from Mark Merrill has worked perfectly and the pain is gone. Couldn’t ask for better results
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Darren – Feb 04, 2022
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Dr. Merrill listened to me as I explained my injury. He asked questions and made me feel ‘heard’. He explained the options and allowed me to decide on how I wanted to proceed.
What went well
  • Listened & answered questions
  • Wait times
What could be improved
No results
Helpful
Paula – Jan 20, 2022
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Dr. Merrill is a great doctor, whom I trust very much. I would highly recommend him! I wouldn’t think of going to anyone else!!! Thank you Dr Merrill for your Professionalism!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Connie Gustafson – Dec 08, 2021
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Great Doctor! I’ve been his patient for over two years & definitely recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 13, 2021
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Dr. Merrell has been my orthopedic doctor for years. He has done knee replacements, and shoulder surgery for me and I would recommend him to anyone looking for an orthopedic surgeon. He explains what the problem is, gives you options, and HE LISTENS. That is very important!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth Huntington – Jun 27, 2021
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I was having lots of pain in both knees after falling off a ladder. Dr Merrill was very professional. He told me all my options and then administered shots which help with the pain by end of day. My knees felt so much better. My appointment was timely both in waiting room, in the patient room and x-ray. Everyone at the clinic were pleasant and helpful. I would recommend you visiting TCO for your other problems.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Apr 30, 2021
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Wait time was very short. As a second opinion, Dr. Merrell gave me his concise opinion and recommendation about my hip. I will come back to him if I decide on surgery.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Glenn Egert – Feb 24, 2021
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Dr. Merrell is an excellent surgeon and I have entrusted him to complete rotator tears in both shoulders.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steve Taber – Oct 17, 2020
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About Me

biography

Dr. Mark R. Merrell is an Orthopaedic Surgeon serving the Kennewick area for more than 25 years. Dr. Merrell is experienced in Athritis, Sports Medicine and Pain Management. He is a professional member of the Washington State Medical Association,...read more
  • Orthopedic Surgery

  • Bone & Joint Non-Surgical Orthopedics

  • Hip & Knee Orthopedics

  • Orthopedic Shoulder & Elbow Surgery

  • Reconstructive Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Utah School Of Medicine

    Medical School, 1990
  • Brigham Young University, Provo Ut - B.s. Microbiology

    Undergraduate School, 1986
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Tricity Orthopaedic Clinic PSC6703 W Rio Grande Ave Kennewick, WA 99336
1

Affiliated Hospitals

  • Prosser Memorial Hospital

    723 Memorial St
    Prosser, WA 99350

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    2% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Kadlec Regional Medical Center

    888 Swift Blvd
    Richland, WA 99352
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • CHI St. Anthony Hospital

    2801 St Anthony Way
    Pendleton, OR 97801

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    1% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality