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Dr. Mark Mandel, MD

Dr. Mark Mandel, MD

Ophthalmology*

Dr. Mark Mandel, MD is an ophthalmologist in Hayward, CA. He is affiliated with medical facilities such as Eden Medical Center and CPMC Van Ness Campus. He is accepting new patients.

5 Star Rating
Based on 15 reviews 5 Star Rating (15 reviews)

Practice

1237 B St Hayward, CA 94541

At a Glance

  • Area of Expertise
    Dr. Mandel specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Mandel's Reviews

Likelihood to recommend Dr. Mandel

5.0
15 ratings, 11 with a written review
5 star
100%
100%
4 star
0%
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3 star
0%
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2 star
0%
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1 star
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LASIK
Dr Mandel made you extremely comfortable during the entire procedure. He continuously had conversation and walked you through each step which ease the nerves.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 08, 2024
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This is a review written on behalf of my mom haha. I am also an optometrist (but not affiliated with Dr. Mandel).It's been about 3 weeks since she's had cataract surgery and everyday she has the same amazement in her voice about her eyesight as the first day she came back from surgery. She can see everything far away and up close without glasses, and let me tell you - consider monovision. It's visual freedom!Everytime she brings up her vision, she brings up Dr. Mandel and his staff, who have been nothing short of amazing! She just raves at the attentive and caring staff. They answer all questions and are very responsive to requests. She also loves that Dr. Mandel is a know-it-all without acting like one. He's so down-to-earth! He and his staff also get along like a healthy family, so that was an extra bonus! The procedures went smoothly. Staff were proactive pre- and post- surgery, so nothing unpleasant or surprising popped up. BIG thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jacqueline – Feb 03, 2024
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Cataract removal
Excellent results. Had 20/20 in the corrected eye within a week after surgery. Hayward staff was wonderful, extremely attentive throughout my stay.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert Traylor – Jan 01, 2024
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Clear lens replacement surgery
All of the staff were amazing ! The billing debt, nurses, pre-op schedulers and Dr Mandel were professional and personable. I was nervous just before arriving at my scheduled surgery, but everyone involved in my procedure made me feel so comfortable and the atmosphere was calming. I loved the light music playing during my procedure. The anesthesiologist was very attentive and caring. I am so thankful I had this done. My results have exceeded my expectations. I've worn glasses since 1st grade, this was life changing for me! Thank you Dr Mandel and everyone at Optima Eye Care in Hayward. Kim Kosky - Modesto Ca
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kim Kosky – Jan 24, 2023
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Dr Mandel has been very kind and explain every details about my eye surgery and the staff are very kind and polite, I highly recommend this clinic
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 30, 2022
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I was very pleased with the surgery, the staff and Dr. Mandel. I elected to do the robotic surgery and recovered quickly with no complications. I
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
Helpful
Jan 12, 2022
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I am so grateful to see better than I have in a very long time. Thank you Mark. Please reach out to me for a round of golf at Half Moon Bay Golf Links.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vance Veri – Sep 29, 2021
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Dr.Mandel took his time and explained what he was going to do during the procedure. The staff was great and made you feel very comfortable. They gave their whole attention to you . Very organized with their paper work. Time management was very good. I would highly recommend Dr. Mandel and his staff.
What went well
No results
What could be improved
No results
Helpful
Aug 24, 2021
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Dr. Mandel and his team provide VIP care from consultation through recovery no matter who you are or where you're from. He is devoted to excellence and was available personally for every phase of the procedure. My surgery was painless and just as he described. The team was there to handle my anxieties and questions. It was a very positive experience.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 17, 2021
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Dr. Mandel is the Michael Jordan of Lasik in my opinion. If you are looking for a value Lasik service provider, save your time and look elsewhere. If you value your sight and will leave nothing to unecessary chance, as do I, then only the very best will do. If the latter is your choice, Dr. Mandel should be your ONLY decision to make. Go to the doctor that other doctors want for themselves and their families. I see better today than when I was in high school (20/10).
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Brian T. in Turlock, CA – Dec 13, 2016
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I would recommend Dr. Mandrel in a heartbeat to anyone looking for an excellent surgeon for cataract or lasik procedures. I have had two cataract surgeries by Dr. Mandrel and a lasik procedure and I could not be more pleased.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Janet Fanfa in Pleasanton California – Apr 28, 2016
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Leave a review

How was your experience with Dr. Mandel?

About Me

care philosophy

Dr. Mandel is known in the East Bay Area as the "Doctors Doctor." He has been selected by hundreds of eye doctors and other physicians to perform surgery on themselves, their families, and their office staff who trust him for his knowledge and surgical skill, and rely on him for his honesty and integrity.

biography

Dr. Mandel is a fellowship-trained specialist in corneal and refractive surgery and one of the most experienced cataract surgeons in Northern?California. He was born and raised in Los Angeles and is the son of a family practitioner. He graduated...read more
  • Ophthalmology

  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Iowa Carver College Of Medicine

    Fellowship Hospital
  • Pacific Presbyterian

    Residency Hospital
  • Oxford University Medical School

    Medical School
  • University Of California Los Angeles

    Undergraduate School
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Optima Ophthalmic Medical Asso1237 B St Hayward, CA 94541
1

Practice

Office1401 Willow Pass Rd Ste 100 Concord, CA 94520
2
Office20400 Lake Chabot Rd Ste 302 Castro Valley, CA 94546
3

Affiliated Hospitals

  • CPMC Van Ness Campus

    1101 Van Ness Ave
    San Francisco, CA 94109
    Recipient of 23
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Eden Medical Center

    20103 Lake Chabot Rd
    Castro Valley, CA 94546
    Recipient of 13
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • St Rose Hospital

    27200 Calaroga Ave
    Hayward, CA 94545

    How patients felt about the care they received at this hospital.

    78%
    Patients said they were given information about recovering at home

    6% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality