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Dr. Mark Chung, MD

Dr. Mark Chung, MD

Family Medicine*
40+ years of experience

Dr. Mark Chung, MD is a family medicine physician in Kailua, HI and has over 40 years of experience in the medical field. He graduated from University of Hawaii at Manoa in 1981. He is affiliated with Adventist Health Castle. He is accepting telehealth appointments.

3.6 Star Rating
Based on 10 reviews 3.6 Star Rating (10 reviews)

Practice

40 Aulike St Ste 412 Kailua, HI 96734
Telehealth available

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Dr. Chung's Reviews

Likelihood to recommend Dr. Chung

3.6
10 ratings, 6 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
20%
20%
1 star
20%
20%

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Dr. Chung and his staff are great. I came to his office on a recommendation. My dad was very ill with kidney, diabetes, and various other issues. Although my dad is a very difficult patient, Dr. Chung rose to the occasion helping my dad get his sugar under control as well as paying careful attention to my dad's meds often changing them which brought immediate improvement. Most importantly, my dad and I grew to appreciate not only Dr. Chung's clarity and knowledge, but his sense of humor and honesty! Anyone who writes a bad review of this Doctor is foolish and looking for a fight. Great office! Hard working!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mark – May 30, 2020
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I have a relative that sees Dr. Chung and it seems like he's all about money!!! He will not see her other than the one original reason for coming in! If she has any other issues, he tells her that needs to make another appointment for that! Ridiculous! Every other doctor asks if you have any other concerns at the end of the visit! On top of that, the wait is at least 45 minutes from appointment time to when being seen! Why make an appointment?! Unprofessional!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Oct 03, 2018
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My family had been going to Dr. Chung and his father before him since coming to Hawai’i. Dr. Chung takes the time to know a patient before giving diagnosis. He may take a little longer with a patient than the average doctor but, that’s because he cares about treating the source and not the symptoms. He isn’t afraid of discussing non-medical interventions which most doctors fear because of lack of knowledge or greed. If I could rate Dr. Chung any higher I would.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kapolei, HI – Oct 14, 2017
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Dr. Chung is very knowledgeable and up to date. His manner is businesslike but respectful. Appointments are readily available. His staff are excellent, well-trained, and always pleasant. Wait times are moderate. He has an online Password access for patients to access their records and laboratory results. I highly recommend him as my choice for a Family Practice Doctor.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dr. Maxwell Cooper, MD in Kaneohe, HI – Aug 17, 2017
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Dr. Chung's philosophy of care goes to the problem not the symptoms. He doesn't drug you up. My Dad moved from two specialty Kailua doctors before we lost him. Dr. Chung cleaned him up of all the meds he was taking and became the best in health ever! And, he didn't end up in the emergency room or admitted to the hospital annually as he did with the other two doctors. Those we recommend him to are totally pleased with their health outcomes. Bottom line, listen to what he says, he's great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sandra T. in Kailua, HI – Apr 01, 2016
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I am giving Dr. Chung a 1 star because I am tired of receiving erroneous bill regarding a $30 co-pay which I paid, as I had done on every visit till I switched doctor. I have written to his office numerous times, providing proof from my bank statements. I also requested that if this was a charge from anything other than the co-pay which I provided proof then have the detailed billing sent to me. This was repeatedly ignored as well. I am going to send the $30 just so that this stops.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Charles Chou in Kailua, HI – Mar 12, 2016
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About Me

biography

Dr. Mark Chung, MD is a family medicine physician in Kailua, HI and has over 40 years of experience in the medical field. He graduated from University of Hawaii at Manoa in 1981. He is affiliated with Adventist Health Castle. He is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Hawaii At Manoa

    Medical School, 1981
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office40 Aulike St Ste 412 Kailua, HI 96734
1

Practice

US Med Urgent Care LLC660 Kailua Rd Kailua, HI 96734
2

Affiliated Hospitals

  • Adventist Health Castle

    640 Ulukahiki St
    Kailua, HI 96734
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality