Dr. Maria Torres, MD

I am not a patient of this Doctor but I have had a sister and now my mother is dying from liver and pancreatic cancer we had to fly her away from there to get help and information on her situation just kelp filling her with (Tons) of medications treating everything but the real issue. Please keep your Love ones away from this Office!!

I have been a patient of Dr. Torres for several years. Yes, one has to wait which is sometimes a long time, however once you are in the exam room she takes all the time you need to discuss your illness or concerns. She always asks if there is anything else I may need. I have found her competent and a pleasant doctor to speak with. Again, the wait may be long so take a book or knitting or whatever to occupy your time. The staff has always been pleasant to me. Great ladies.

Not a good experience from the start. Staff is incompetent. Do not send referrals. Records filled out incorrectly. Mix up patients. Don't answer phone, get message the number is not in service. Would not recommend, nor will I return. Irresponsible and uncaring

Dr Torres does not come into the office until the afternoon. My first visit was 3hours (not a good first impression) When questioned her about the wait she said she takes her time with each patient. Her staff are rude and incompetent. I asked for a referral and was assured they sent it but when I got to the appointment no referral and Dr Torres's office closed for their two hour lunch had to reschedule my appointment. Worse experience ever. I have since changed insurance all new Doctors what a difference.

Hours of operation are 8:30-5:00 M-F but you can’t get thru by phone because they forward the phone to the answering service and regularly won’t pick up until after 10 am, sometimes later. This is egregious. I had a gallbladder attack last Wednesday night, called Thursday morning for a GI referral which I should have received within 24 hours, certainly no later than Friday. Here it is Monday 11 am and I now can’t get thru to the office as the line has been busy for over an hour. Once I get my gallbladder been taken out, I am moving on to another doctor and intend to file a complaint against Dr Torres with my insurance company. This is unacceptable as it prescriptions not being called into a pharmacy in a timely manner etc! It will be difficult finding another doctor as I live on a barrier island and will have to travel at least 20 miles, not ideal for a single female senior but surely there is better service out there than what is offered by Dr Torres and her office. DON’T GO HERE!

One of the worst doctors I’ve ever seen she tells you she can’t give you referrals when she can she has no respect for her patients & I went to the doctor to get treated but nothing has been done and her office staff are rude and don’t care. They blame you & tell you that you can’t get but one or two referrals but yet when you call the health insurance plan they tell you that the doctor can give you as many referrals as you need. I had a doctors visit on February 15 & I will never visit again.

She is a very good doctor but it is very hard to communicate with the staff. I don't know if they are understaffed or what the problem is. Never hear back about messages left as to what action has been taken or should be taken.

I am new to the area and need a PCP right away after researching the internet and speaking with my insurance company I decided to try Dr Torres. I'm sorry to say I was so dissipointed. After my initial visit which was ok and Dr Torres was pleasant, my examination was not that of a first time patient. Two weeks later I was expierencing some medical issues which needed attention. I contacted Dr Torres and has not to date heard from her

Initially I thought Dr Torres might be a good internist.Instead I have found an over worked doctor with an antiquated office system,indifferent staff and no sense of responsibility to me as a patient. twice I have been in need of medical care and advice and have been left to wait for over two hours (finally left without seeing her) and then again getting to her office only to find she has left the country for a family death,with no medical back up for her patients.