Dr. Ma Luo, MD

but, not hereUNABLE TO SEE PROVIDER AT NEW CLINIC UNLESS 78 YEAR OLD WIFE WITH KIDNEY DISEASE COULD URINATE IN A CUP FIRST. DOES NOT EVEN OFFER BLOOD OR SALIVA TESTING LIKE THE OTHER CLINICS. HE CAN NOT MAKE UP FOR THE OTHER OFFICE STAFF, NON LISCENSED ACTING LIKE LISCENSED WITHOUT NAME BADGES. MANAGER PROTECTING THEM. OTHER PATIENTS OBSERVED WITH THE SAME FATE IN WAITING ROOM 3 TIMES OVER A FIVE MONTH PERIOD. WE WERE WITH HIM AT ANOTHER CLINIC FOR OVER A YEAR WITH NO DIFFICULTIES. THIS PLACE IS NOT THE SAME.FROM A LICENSED HEALTH CARE PROVIDER FOR OVER 3O YEARS - June 15, 2024

l like him but cannot get through to speak with anyone in the Boerne office.

Because of the outstanding treatments and services I have received from Dr Luo I have decided to follow him in his new practice. Dr Luo is amazing in his demeanor, bed side manner, and understanding of my pain level He has managed my pain for over five years and I am thrilled to refer him to anyone. I now travel from San Antonio to his new practice. I must add that he’s also funny and has a great sense of humor. He referred me to my Neurosurgeon, who did an amazing job on my back.

Dr. Luo is a wonderful doctor! He is on time, caring, explains things well, asks the right questions, & is always kind with excellent bedside manner. I am so glad I found him.

Rude, poor bedside manner, you are just an insurance claim.

rude, incompetent.

Cancel all procedure appointments: 5/8, 5/9, 5/22. The absence of communication between Crystal, Legent and me is too much for me to schedule my times. You have scheduled 3 different dates, and none of your staff seems to know which is which and I cannot connect with anyone.

Dr Luo offered me options to treat my pain and I chose the one I wanted first.

He is a great doctor. He has helped me a great deal.He explains everything thougfully.I give him a 5 star rating. I would recommend him to anyone who has spine issues.

Dr. Listens well, carefully explains procedures, is kind, leaves patient free to make decisions about a procedure without coercing. A gentle. caring person.

He listens and explains what your problem is that is causing pain. He takes his time during your appointment. He looks at your radiologist films and shows you where the issues are that cause pain.

I had some serious pain issues in my right shoulder, Dr. Luo discussed a planned procedure. We went forward with the procedure we discussed and within six weeks, I am nearly pain free after three years. I able to sleep and do other things without the nagging pain.

Concise , to the point. Understanding, and ready to help.

Dr. Luo has been treating me for neck and lumbar spine issues for almost 2 yrs, with extremely good results. After working in the medical field for 40 yrs before retirering, I would highly recommend Dr. Luo.

Caring about your patients is such a big characteristic in a dr. When your dr doesn’t care about you or what you’re going through you get the worse care and I experienced it first hand. As he hides behind his computer not reading me any results or listening to me. As I said numerous times I don’t want opioids, I’m in pain, it hurts here, my symptoms are worsening and yet none of those things were taken into account. There was no “managing of pain” being done. You just kept prescribing me more pills when I said I need to find a fix not a bandaid. For someone with asthma I should’ve never been put on an opioid medication that causes breathing problems in the first place. For someone on an opioid medication after saying my fears over and over again I shouldn’t have been told “you should be fine to just stop taking it cold turkey” WITH A BRAND NEW MEDICATION ON THE MARKET! None of this is okay and all of this just added to my pain and agony. But as your staff said, “it’s my own fault”

Dr Luo and his team have ended a 10 year battle with chronic pain. I recently received a spinal stimulator.... At his recommendation now 92% improvement!

Dr Luo is very attentive, compassionate, tried several ways to treat my pain that I have had for years! Most treatments he did were made in his office and successful With the last Treatment, the Nevron Stimulatir.

Dr.Lou is a very shy, quiet person but very helpful ,caring, patient ,very knowledge Professional doctor , listen to my personal needs, my pain . I have a bulging disc in my neck and lower back,,been in pain for 25 years.. Had a procedure done on my neck,,burn a nerve in my neck and now I have no neck pain,, as for my back we are still taking care of my lower back . Started seeing Dr.Lou in October 2019. Dr. Lou staff members are very helpful, caring and fast to answer their phone,make appointment, prescriptions call to your Pharmacy. I would strongly recommend Dr.Lou to my family and friends .

When I was referred to Dr Luo I was experiencing severe back and neck pain and surgery was not an option. Dr Luo explained my options and listened to my concerns. I’m now able to function with considerably less pain .

I was unsure that anything could be done about my chronic pain, having seen another pain center with no positive results. I was pleasantly surprised that his first treatment worked-my pain has gone down around 80% I highly recommend him.