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Dr. Lucy Stone, MD

Dr. Lucy Stone, MD

Internal Medicine*
35+ years of experience

Dr. Lucy Stone, MD is an internist in Milwaukee, WI and has over 35 years of experience in the medical field. She graduated from Taipei Medical University in 1986. She is accepting new patients.

2.8 Star Rating
Based on 34 reviews 2.8 Star Rating (34 reviews)

Practice

2311 N Prospect Ave Milwaukee, WI 53211

At a Glance

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Dr. Stone's Reviews

Likelihood to recommend Dr. Stone

2.8
34 ratings, 23 with a written review
5 star
32%
32%
4 star
3%
3%
3 star
15%
15%
2 star
9%
9%
1 star
41%
41%

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Most uncomfortable experience
Waited over an hour. Staff was rude. Doctor passed negative judgement and didn’t take the time to listen or care. Diagnosed me incorrect and made me upset. Not true patient care.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Feb 08, 2024
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Always thorough and easy to talk to. Never rushed and spends time with you. Very knowledgeable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 19, 2023
Thank you; we appreciate your feedback! We will... Read More
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She was kind and listened to my concerns. However, I waited almost an hour to be seen past my appointment time. I’ve never had to wait as long as I did for a doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Oct 03, 2023
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Thorough and Professional
Dr. Stone has been my primary doctor for years. She is is thorough and professional. She really attends to details and takes health concerns seriously. I think she is a great doctor.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 12, 2023
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Find someone else
She was condescending and rude. She also asks unprofessional questions I honestly feel as if she's prejudice
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 19, 2023
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N.Watson
She acts like she's concerned about the health issues but it felt dismissive and really do not listen to my mother's concern. Her staff/medical assistant is very rude and have attitude which is uncalled for.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Apr 25, 2023
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She is current on all recent medical diagnosis
She listens to your problem and explains diagnosis and treatment options. Dr Stone is very knowledgeable on current medical research and takes the time to answer all your questions. She speaks directly to you and not the computer. I have recommended Dr Stone to my family and friends and they all love her. She is always right on with her diagnosis and treatment. If she needs to refer you she also picks the top doctors in their fields. Doctors families also chose Dr Stone for their medical care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2023
We strive to provide high quality care, so your... Read More
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Dr Stone was actually very sweet and nice. Was worried from these reviews but she was fine. Her staff however are very short and act like they’re irritated you even exist. The tone, the sighing, the hustling you out of places….I see why her head nurse is efficient but it was really just very rude.
What went well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
J – Mar 15, 2023
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Very professional, concerned
I liked this doctor very much. Not my primary (unavailable but I like that doc as well), but she was able to see me right away following an injury I received on vacation. Found the problem and is treating now. I would suggest Dr Stone.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Long wait times
1 other person found this helpful
Helpful
A Smith – Jan 19, 2023
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Appointment was scheduled then canceled
I'm trying to establish with a new provider due to a job/insurance change. I called to schedule an appointment and they gave me a late September appointment. Then not 5 minutes later they called back and said if I want a physical I need to reschedule for October. Well, either an appointment is open in September or it isn't. If that's how this doctor runs her office I don't care to patronize her anyway.
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Anonymous – Aug 30, 2022
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Dr. Stone is professional and caring. She was clear in addressing my concerns and in explaining what a d why I needed to do the things she recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 19, 2022
Thank you; we appreciate your feedback! We will... Read More
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Dr.Stone DOES NOT care about your health concerns if you are not blatantly sick. I been experiencing new extreme symptoms and even had to go to the ER but all she kept telling is I need to lose weight and nothing is wrong with me as she rushes out the door. I even mentioned feeling a lump on my neck and she did not even look at it. If you are not a skinny Asian patient I don't think she really cares about you at all. Horrible Doctor. NEVER again.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sep 23, 2021
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Dr Stone has demonstrated a sincere concern for my well-being
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 11, 2021
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Doctor Stone is a no nonsense doctor. Tells you the facts and suggests what you should do. Knowledgeable.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Aug 26, 2021
We are here to listen and take all feedback... Read More
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I waited for 1 hour and 25 minutes after my appointment time before I saw Dr Stone. She always seems to be running late.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Steve Ferguson – Jul 25, 2021
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Dr. Stone was extremely helpful and took the time to answer all questions. She was direct and straightforward, but also very warm and encouraging. An excellent experience.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 22, 2021
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After a poor experience a few weeks ago I have transferred to another doctor. Both Dr. Stone and her nurse left me waiting for nearly an hour with no apology. Their only excuse was that another patient needed more of the doctors time and if I wasn't happy then I should leave and reschedule the appointment (I was undressed and in a grown, and had been waiting 45 minutes by this point). When I asked how long it would be, the nurse raised her voice at me in front of other nurses and scolded me for asking. This is not the first time I have been talked to badly by this team - as if they were doing me a favor instead of being a patient needing healthcare support . It's also not the first time I have been kept waiting for more than 30 minutes. So I have finally decided to switch to someone else.
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Anna Caroline Timms – May 13, 2021
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I had been to the ER over the weekend and was told to check in.with my primary care physivia, who is Dr Stone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 10, 2021
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I have been a patient of Dr. Stone for over 10 years and have always been very satisfied with her.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mark Hersh – Oct 28, 2020
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Terrible- after waiting for the appointment and running out of medication, Dr Stone refused to provide needed medical care, left me sitting in office distraught with an acute issue, refused to refill my medication. I hope she never does this to another patient.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
new patient – Oct 11, 2020
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About Me

biography

Dr. Lucy Stone, MD is an internist in Milwaukee, WI and has over 35 years of experience in the medical field. She graduated from Taipei Medical University in 1986. She is accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rush Presbyterian St Lukes

    Residency Hospital, 1992
  • Taipei Medical University

    Medical School, 1986
  • Taipei Medical College Hospital

    Internship Hospital, 1986
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Ascension Prospect Medical Commons2311 N Prospect Ave Milwaukee, WI 53211
1

Practice

Office4425 N Port Washington Rd Milwaukee, WI 53212
2