Dr. Louis Haenel, DO

Endocrinology, Diabetes & Metabolism*MaleAge 56

Endocrinology, Diabetes & Metabolism*

Dr. Louis Haenel, DO is a diabetes & metabolism endocrinologist in Charleston, SC and has over 30 years of experience in the medical field. Dr. Haenel has extensive experience in Gonadal Endocrine Disorders, Thyroid Disorders, and Fertility Related Endocrine Disorders. He graduated from Rutgers New Jersey Medical School in 1994. He is affiliated with medical facilities such as Bon Secours St. Francis Hospital and Jefferson Stratford Hospital. He is accepting new patients and telehealth appointments.

Dr. Louis Haenel, DO

Roper St. Francis Physician Partners-Endocrinology

2093 Henry Tecklenburg Dr Ste 300 Charleston, SC 29414
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
|

Accepting new patients

Hospital Highlight

Dr. Haenel is affiliated with Roper Hospital Charleston, a highly rated and top awarded hospital for endocrinology, diabetes & metabolism.

At a Glance

  • Areas of Expertise
    Dr. Haenel specializes in the areas of Endocrinology, Hospice and Palliative Medicine & Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Critical Care Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Haenel's Reviews

Likelihood to recommend Dr. Haenel

3.5
68 ratings, 28 with a written review
5 star
62%
62%
4 star
1%
1%
3 star
0%
0%
2 star
1%
1%
1 star
35%
35%

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Very good! I felt comfortable and confident in my visit with Dr. Haenel. Would highly recommend him to anyone who needs this kind of Dr.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 05, 2024
Response from Roper St. Francis Healthcare: Thank... Read More
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Horrible communication/ Don't care
I gotta say, the treatment that I've had from this office and Dr. Haenel is abysmal. Being made to feel stupid for wanting answers seems to be the theme of the office. I have been more than patient waiting MONTHS on some sort of acknowledgement of abnormal labs and answers to questions that never come. I have to ask numerous times, every time I message for a response for anything only to be pawned off on a very irritated PA that constantly interrupts and is completely disrespectful and uninterested in what I have to say and spends less than a minute speaking to me like i'm an idiot before rushing me off of the phone without so much as an apology for being completely ignored for two months. I will make sure everyone I know steers clear of this office. They don't care about the well being of their patients at all.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Dec 29, 2023
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Condescending, arrogant, did not listen to concerns. Only concerned with basic numbers, not willing to look deeper or investigate complexities. Does not see clients as individuals. Scoffed when I asked questions -- will not return.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Dec 12, 2021
Hi there, we regret to hear that your recent... Read More
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Absolutely stunning physician. Extraordinarily thorough and explained things in terms I could understand.. Excellent bedside manner. Very .generous with his valuable time. Could not ask for more..
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Doug – Nov 02, 2019
Doug, we are glad to hear you received top notch... Read More
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My visit faith Dr Haenel was to discuss a new diagnosis. He was knowledgeable and thorough in his explanation to me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Aug 29, 2019
Hi, I really appreciate your positive review!... Read More
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He explained the results all the tests he ordered on my daughter very well. He gave us both plenty of time for questions.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Aug 01, 2019
Wonderful! We are glad Dr. Haenel could help!... Read More
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Very pleasant bedside manor while still being professional Very thorough
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Joan Miller – Jul 23, 2019
Joan, thank you for the great feedback and taking... Read More
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Outstanding Dr takes time with patient
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Mike – Jun 28, 2019
We're glad to hear we delivered such a great... Read More
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Was referred to this group quite a few years ago with possible thyroid issue. How lucky was old me that I was scheduled with Dr. H. He is personable.. obviously skilled .. and one of the best traits in my book.. he is conservative in treatment options. I was told several years before that, by my gyn , that I needed a surgeon... a thyroidectomy! Knowing that is nothing to be taken lightly... I asked our internist.. another Superman in our book. Biopsies for several years and regular blood levels did not show any need for drastic measures. When blood levels did spike.. I was told to see Dr. H. I definitely appreciate his concern, his wonderful "bedside" manner, intellect. and that he is younger than I am.. so he will be around until I am pushing up daisies!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Old Redhead in Charleston, SC – Jun 26, 2019
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Dr. Haenel is awesome. He takes time out of his busy schedule to answer any questions or concerns you might have. He truly cares about his patients and takes a personal interest in each person. Top shelf care.
What went well
No results
What could be improved
No results
Helpful
Jeff Jalbert – Jun 15, 2019
Jeff, we are glad to hear Dr. Haenel was able to... Read More
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Took time to explain examinations. Spoke at a level I can understand. Friendly and neat appearance. Very patient with me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 14, 2019
Hi there, we are glad to hear Dr. Haenel was able... Read More
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Dr. Haenel explained my diagnosis and treatment plan in a prompt, professional manner. Office staff were friendly, professional, and accomadating. Definitely thrilled with my experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Denise Hossler – Jun 06, 2019
Denise, we're happy you found Dr. Haenel and his... Read More
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My appointment well real well. Everything was presented very professionally where I could understand and make a decision as to what I needed.
What went well
No results
What could be improved
No results
Helpful
Apr 18, 2019
We appreciate your positive review about your... Read More
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Very good, Explained every thing in a way that I could understand. Felt very comfortable when Dr, Haenel was finished.
What went well
No results
What could be improved
No results
Helpful
Apr 11, 2019
Hi there, thank you for taking the time to leave... Read More
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Speaks in a manner that makes you comfortable
What went well
No results
What could be improved
No results
Helpful
Apr 04, 2019
Hi, I really appreciate your positive review!... Read More
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He listens, he is totally in tune to my health and a very professional and personalble doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rachele Shearme in Charleston, SC – Mar 01, 2019
Hi Rachele, your wonderful feedback and rating... Read More
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Dr Haenel is very knowledgeable and thorough! I've improved a lot since my first visit and definitely recomend him to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christine Clark in MYRTLE BEACH, SC – Mar 01, 2019
Hi Christine, I really appreciate your positive... Read More
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Dr. Haenel is an amazing physician. He is highly committed to his patients’ care. I have been a diabetic for 35 years, and Dr. Haenel is the best endocrinologist I have ever been to. He is highly intelligent, professional, and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janis – Feb 28, 2019
Hi Janis, thank you for taking the time to leave... Read More
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I was very happy with my appointment. The Doctor listened asked a lot of questions was very patient and my problem was explained so that I understood. His staff was very friendly and also very through . He looks at the whole patient he is a wonderful clinician for sure!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Daniel Levine in Charleston, SC – Feb 28, 2019
Daniel, we sincerely thank you for the positive... Read More
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Has always given me great care and helped all my health issues no one else I’d go to
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike Williams in Charleston, SC – Feb 08, 2019
Hi Mike, thank you so much for your positive... Read More
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About Me

biography

Dr. Louis Haenel, DO is a diabetes & metabolism endocrinologist in Charleston, SC and has over 30 years of experience in the medical field. Dr. Haenel has extensive experience in Gonadal Endocrine Disorders, Thyroid Disorders, and Fertility Related...read more
  • Endocrinology, Diabetes & Metabolism

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hahnemann University Hospital

    Residency Hospital
  • Rutgers New Jersey Medical School

    Medical School, 1994
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
Endocrinology
Hospice and Palliative Medicine
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Roper St. Francis Physician Partners-Endocrinology

Office2093 Henry Tecklenburg Dr Ste 300 Charleston, SC 29414
1

Roper St. Francis Physician Partners Primary Care

Roper St. Francis Physician Partners-Endocrinology1101 Bowman Rd Mount Pleasant, SC 29464
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions
James Island Office325 Folly Rd Ste 102A Charleston, SC 29412
3

Roper St. Francis Physician Partners-Endocrinology

Roper St. Francis Physician Partners-Endocrinology8950 University Blvd Ste 150 North Charleston, SC 29406
4

Affiliated Hospitals

  • Roper Hospital

    316 Calhoun St
    Charleston, SC 29401
    Recipient of 37
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America’s 100 Best Hospitals for Critical Care Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Bon Secours St. Francis Hospital

    2095 Henry Tecklenburg Dr
    Charleston, SC 29414
    Recipient of 34
    hospital awards

    Critical Care Excellence Award™ (2025, 2023)

    Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Jefferson Stratford Hospital

    18 E Laurel Rd
    Stratford, NJ 08084
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality