Dr. Lorena Sousa, MD

ok

she is incompetent, unprofessional and NOT a health care provider in any form or fashion. She is the very reason there is so much corruption amongst our so called health care system.

She WAS a good caring doctor. Now she spends 5 minutes in the room, shrugs off any issues you have and makes you feel like you don't know what you're talking about. ESSENTIAL meds that require prior auth she fills out in ways that make it seem non-essential, gets your prescription denied then refuses to correct it, says you'll be fine without it. If asked she refuses to send in a new prior auth. Then wonders why you're not doing any better at next appointment. Referrals get sent weeks or even months later and when you question it you'll get gaslit and told you're wrong despite having the paperwork from other doctors showing the exact dates. Nurses here are also like greedy piranha when it comes to samples of meds that are supposed to be given out to patients. Saw it first hand. When the pharmaceutical rep left they were openly acting like kids with a free-for-all candy jar especially over the weight loss injection samples. Crazy to see. After 2 years I'm looking for a new doctor.