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Dr. Lisa Laya, MD

Dr. Lisa Laya, MD

Infectious Disease Medicine*
35+ years of experience

Dr. Lisa Laya, MD is an infectious disease internist in Hermitage, TN and has over 35 years of experience in the medical field. She graduated from University of The Philippines in 1987. She is affiliated with Tristar Summit Medical Center. She is accepting new patients and telehealth appointments.

2.5 Star Rating
Based on 26 reviews 2.5 Star Rating (26 reviews)

Locations

Stones River Medical Consultants

Stones River Medical Consultants5653 Frist Blvd Ste 330 Hermitage, TN 37076
1

At a Glance

  • Area of ExpertiseDr. Laya specializes in the area of Infectious Disease. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals

Experience Check

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Dr. Laya's Reviews

Likelihood to recommend Dr. Laya

2.5

26 ratings, 13 with a written review
5 Star
31%
31%
4 Star
4%
4%
3 Star
4%
4%
2 Star
8%
8%
1 Star
54%
54%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BonnieT – Sep 11, 2024
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What went well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
2 people found this helpful
Helpful
dp – Jun 24, 2024
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What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Dec 06, 2023
×Post a ResponseAre you Dr. Lisa Laya, MD?
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
John – Aug 16, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
May 19, 2023
×Post a ResponseAre you Dr. Lisa Laya, MD?
What went well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
7 people found this helpful
Helpful
May 05, 2023
×Post a ResponseAre you Dr. Lisa Laya, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
ckw – Oct 31, 2022
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
8 people found this helpful
Helpful
Feb 21, 2021
×Post a ResponseAre you Dr. Lisa Laya, MD?
What went well
No results
What could be improved
No results
12 people found this helpful
Helpful
Jul 12, 2020
×Post a ResponseAre you Dr. Lisa Laya, MD?
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
5 people found this helpful
Helpful
TN – Mar 12, 2019
×Post a ResponseAre you Dr. Lisa Laya, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 people found this helpful
Helpful
Renee in Nashville, TN – Jan 16, 2019
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
16 people found this helpful
Helpful
John d in Nashville, TN – Nov 02, 2016
×Post a ResponseAre you Dr. Lisa Laya, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
28 people found this helpful
Helpful
Nashville, TN – Oct 07, 2016
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About Me

biography

Dr. Lisa Laya, MD is an infectious disease internist in Hermitage, TN and has over 35 years of experience in the medical field. She graduated from University of The Philippines in 1987. She is affiliated with Tristar Summit Medical Center. She is accepting new patients and telehealth appointments.
  • Infectious Disease Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Beth Israel Medical Center - New York

    Fellowship Hospital
  • St. Peter' S Medical Center - New Brunswick

    Residency Hospital
  • Lutheran Medical Center - Brooklyn

    Internship Hospital
  • University Of The Philippines

    Medical School, 1987
American Board of Medical Specialties®
American Board of Internal Medicine®
Infectious Disease
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Filipino

  • Spanish

Affiliated Hospitals

  • Tristar Summit Medical Center

    5655 Frist Blvd
    Hermitage, TN 37076
    Recipient of 41
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality