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Dr. Leonor Santos-Burgos, MD

Dr. Leonor Santos-Burgos, MD

Internal Medicine*
35+ years of experience

Dr. Leonor Santos-Burgos, MD is an internist in Clermont, FL and has over 35 years of experience in the medical field. She graduated from UNIVERSITY OF PUERTO RICO / MAYAGUEZ CAMPUS in 1986. She is affiliated with Orlando Health South Lake Hospital. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 31 reviews 3.4 Star Rating (31 reviews)

Practice

255 Citrus Tower Blvd Ste 202 Clermont, FL 34711
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Santos-Burgos specializes in the area of Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Santos-Burgos' Reviews

Likelihood to recommend Dr. Santos-Burgos

3.4
31 ratings, 9 with a written review
5 star
52%
52%
4 star
3%
3%
3 star
10%
10%
2 star
0%
0%
1 star
35%
35%

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Trust the poor reviews....I wish I did.
When I say this was one of the worst doctor appointments I have had in years, I am not lying. The office was disorganized and it took over an hour to get back into a room. I arrived early for my appointment, so this was an hour past my appointment time. Then I had to wait another 30minutes to be seen. I should have just walked out of the office like my gut told me to do. Then comes the most unprofessional care I have ever received. Dr Santos walks in and asks me a couple of questions about my symptoms, which is cleary a blaring alarm that something is going on. Instead of trying to find a solutions I was told to 'eat healthier' and 'try exercising'. My jaw actually almost hit the floor. There was NO WAY this doctor just looked at my weight and ignored all proper patient care. I have no high blood pressure, no alarming lab work, nothing. I have PCOS so its hard for me to lose weight. Dr. Santos took one look at me and decided my weight was the cause of my symptoms. Do not see this Dr.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Feb 10, 2025
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Please don't let the reviews scare you away.
I had my second colonoscopy with Dr. Santos yesterday, and nearly was scared away by these reviews, but after a great experience with Dr. Santos several years ago -- when she was affiliated with a different practice, I decided to ignore the reviews and go with my past experience, so I traveled 40 minutes away to continue under her care. I arrived at 6:20 AM for a 6:40 AM procedure and was checked in within 20-30 minutes and was completely done and on my way home by 9AM. Ms. Santos is very professional, knowledgeable, and explains medical matters well. Additionally, the rest of the staff was courteous. For anyone that needs a routine or diagnostic colonoscopy or is having digestive issues, I highly recommend Dr. Santos.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Barbara O – Mar 02, 2024
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Dr. Santos has been my gastro specialist for 6+ yrs. she saved my life n I respect her opinion. She is compassionate, has excellent listening skills, provides information n takes her time to ensure as comfort level, highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bea Wardlaw – Jul 21, 2020
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I can't say enough about the outstanding treatment I received from Dr Santos and her entire staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Annette in Clermont, FL – Jun 28, 2018
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Dr. Santos is kind, caring and patient. Takes time, listens, answers questions, thoroughly informs and educates her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Richard Correa in GROVELAND – Mar 20, 2018
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Dr. Santos is an excellent physician! She takes time to listen to her patient's and is very caring and compassionate! I would not go to any other gastroenterologist! I would highly recommend her to family and friends!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Christine W. in Clermont – Mar 02, 2018
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Dr. Santos, is and amazing doctor/she caring/loving person. Thank you for making me feel comfortable. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Lillian in Clermont Florida – Jun 29, 2017
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I've been to several GIs and Dr. Santos is by far the most thorough and knowledgeable. When I came in with symptoms, she took my concerns seriously and didn't give up. When everyone else just looked the other way because they couldn't figure me out, she kept pushing through. She diagnosed my hepatomegaly and has discovered and is treating me for multiple other GI disorders/conditions I have, some of which can be life threatening. She's a great doctor and I feel blessed to have found her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Happy Patient in Davenport, FL – Apr 21, 2017
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Disappointed with the lack of being upfront about billing. I called and asked how much in total I would be spending and the figure was not correct. I ended up spending over &600.00 extra. Always make you go for a colonoscopy. Why so they can rip you off too!
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Mar 26, 2016
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About Me

biography

Dr. Leonor Santos-Burgos, MD is an internist in Clermont, FL and has over 35 years of experience in the medical field. She graduated from UNIVERSITY OF PUERTO RICO / MAYAGUEZ CAMPUS in 1986. She is affiliated with Orlando Health South Lake Hospital. She is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Puerto Rico / Mayaguez Campus

    Medical School, 1986
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Dr. Leonor Santos M.D. Gastroenterology LLC255 Citrus Tower Blvd Ste 202 Clermont, FL 34711
1

Practice

Office15536 W Colonial Dr Winter Garden, FL 34787
2

Practice

Digestive and Liver Center of FL LLC100 N Dean Rd Ste 101 Orlando, FL 32825
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 12:00pm
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Orlando Health South Lake Hospital

    1900 Don Wickham Dr
    Clermont, FL 34711
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality