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Dr. Laxmi Koya, MD

Dr. Laxmi Koya, MD

Gastroenterology*
25+ years of experience

Dr. Laxmi Koya, MD is a gastroenterologist in Lewisville, TX and has over 25 years of experience in the medical field. Dr. Koya has extensive experience in Gastrointestinal Disorders, Gastrointestinal Neoplasms, and Esophageal Disorders. She graduated from Gandhi Medical College in 1999. She is affiliated with medical facilities Medical City Lewisville and Texas Health Presbyterian Hospital Flower Mound. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 94 reviews 4.5 Star Rating (94 reviews)

Elite Digestive Specialists

118 Lynn Ave Ste 500 Lewisville, TX 75057
Telehealth available

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Dr. Koya is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Koya's Reviews

Likelihood to recommend Dr. Koya

4.5
94 ratings, 78 with a written review
5 star
85%
85%
4 star
2%
2%
3 star
0%
0%
2 star
2%
2%
1 star
11%
11%

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Very knowledgeable
Esophageal spasms , acid reflux are miserable. thank you doctor Koya for helping my wife have a better life .I have scheduled my colonoscopy with you due to the recommendation from my wife.You made her very comfortable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Conrad – Feb 26, 2024
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Great Doctor,
If you are due for a colonoscopy this is who you want. Very knowledgeable, kind, compared to other doctors she goes above and beyond..
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Juanita – Feb 26, 2024
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Blood Work required for Hemorrhoids exam?!
Was told that I could not be checked for hemorrhoids until I had completed bloodwork. Yet was charged for the visit. Illogical and unnecessary by any standard. Very unprofessional.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Dec 14, 2023
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Horrible experience
I was admitted to the hospital with horrible stomach pain. They were giving me pain medicine because they couldn’t find out where the pain was coming from. Dr Koya took me off the pain medicine and didn’t even explain why she took me off the pain medication and why she wouldn’t do her job and do test to see what was happening to me. She was rude spoke to me in a loud tone and I felt she had absolutely no compassion. I am home still suffering with excruciating pain and don’t know who to turn too! No I will not give her a good review and no I will not refer her to anyone!
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Lp – Sep 11, 2023
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Dr Loya's staff is wonderful
I have often believed that no matter how great a letter is it can nor happen without great people around him or her. This is certainly the case with Dr L. Deepika Koya. It goes without saying that Dr Koya is a great doctor, but she has one of the best staff that helps her. They are attentive, kind, and always helpful. They have always helped me get my meds on time
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
What could be improved
No results
Helpful
The whole Steff at Dr. Kosy's office – Mar 28, 2022
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I just wait for a mount pain and never said to me that I was to bills to pay, I wait for 3 days for a treatment… So disappointed playing with the patients pain …. If they can’t do a treatment they can send the exam results and I can go to another doctor that really cares for the patients
What went well
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Dec 18, 2021
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Dr. Koya prescribes medication that solve my illness.I feel a lot better than before. Thanks doctor Koya for that
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2021
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My wife was afraid to go see anyone for a second opinion, she finally did go see Dr. Koya and she came back with full understanding and relief. Thank you Dr. Koya for taking the time out to ease the worry and concerns for us.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Earnest W. – Jan 05, 2021
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Dr. Koya and her staff were amazing with my husband. They were all very patient with me and answered all of my questions. The treatment that my husband received was great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Camille – Jan 05, 2021
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Dr. Koya and her team are fantastic! I have found their care to be knowledgeable, efficient and compassionate. I am very grateful for the care I am receiving.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Chris Thrash – Oct 20, 2020
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Great place with great service from the front desk with Ms. Lesley to the awesome and very helpful nurse Ms. Melissa. Dr. Koya is very knowledgeable and very supportive of her patients. Great experience. Thank you Dr. Koya.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Obie – Oct 14, 2020
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Had a great procedure today with colonoscopy. She is one of the few providers in the area who accepts military insurance and I am so grateful that she values her patients and serving the community over chasing the highest reimbursement rates. Thank you for staying independent and not joining the monopolies! We need you in the community!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Jul 02, 2020
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I have been seen by Dr. Koya for several years and she has treated my symptoms very well and I am feeling better everyday. Dr. Koya is a wonderful caring doctor and I highly recommend her to everyone.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
carlos ambriz – Jun 17, 2020
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Dr. Koya did my colonoscopy. She was very good, I highly recommend her. The staff was very friendly, her nurse, Melissa was so helpful.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Daniel W. – Jun 12, 2020
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I was in terrible pain. I went to the ER and several doctors. I was about to go crazy, when a family member recommended me to Dr Koya. She figured out what was wrong with me and with medication I am Finally Pain Free!! I highly recommend her!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kat Conrad – Jun 10, 2020
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Dr Koya made my first experience of having a colonoscopy very easy. I was in and out in no time. She explained everything and made me very comfortable.I would highly recommend this Dr to all my friends and family!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
William Vaughn – Jun 10, 2020
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Dr. Koya is very compassionate and listened to our concerns. Staff is courteous and responsive. We've recommended her to our friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steve Tyler – Jun 10, 2020
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Went to Medical City -Surgery Center -Las Colinas for colonoscopy. An RN put IV in vein 1 1/2 hrs before procedure. Anesthesiologist drained anesthesia fluid by IV which burned so bad I would of pulled it out but they put me under when I screamed. Harassed about Covid -19 - don't have it or received DX for it. Was asked to go into waiting room bathroom to change into clothes with open gown in back - no privacy. Worst location ever. Had a slight seizure episode 10 hours later. Never met doctor till after procedure for 3 seconds stating result was normal and left.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Black out customer – Jun 05, 2020
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My father was admitted to the hospital and Dr. Koya was the admitting provider. I personally, have never meet her, but per my parents she is very unprofessional. It seemed every questioned that was asked - her tone of voice - seemed it was a bother to her. As my parents continue to ask questions, at the hospital, about a procedure my father had just done, she end up turning her back on my mother, and told her to call her office. This is so unacceptable. As a provider to act this way- it shows alot of how much you care for your patients. I hope my father never has to see her again. We will make sure he finds another provider who actual cares about people's health. To bad, I can't rate her a Zero!!
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
May 21, 2020
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Very kind smart caring
What went well
  • Office environment
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 25, 2020
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About Me

Watch Dr. Koya's Video

care philosophy

I believe in developing a long-term relationship with their patients. I place a focus on both prevention and treatment, including regular physical examinations, preventive care, diagnostic testing, and referrals when appropriate.
  • Gastroenterology

  • Gastrointestinal Oncology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of South Florida

    Fellowship Hospital, 2010
  • Abington Memorial Hospital

    Residency Hospital, 2004
  • Abington Memorial Hospital

    Internship Hospital, 2002
  • Gandhi Medical College

    Medical School, 1999
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Hindi

  • Telugu

Dr. Koya is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Elite Digestive Specialists

    Lewisville118 Lynn Ave Ste 500 Lewisville, TX 75057
    1

    Affiliated Hospitals

    • Texas Health Presbyterian Hospital Flower Mound

      4400 Long Prairie Rd
      Flower Mound, TX 75028
      Recipient of 3
      hospital awards

      Outstanding Patient Experience Award™ (2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Medical City Lewisville

      500 W Main St
      Lewisville, TX 75057
      Recipient of 10
      hospital awards

      Gastrointestinal Care Excellence Award™ (2025, 2024)

      Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

      Patient Safety Excellence Award™ (2025)

      Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality