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Dr. Laura Ray, MD

Dr. Laura Ray, MD

Family Medicine*

Dr. Laura Ray, MD is a family medicine physician in Lenexa, KS. She is affiliated with medical facilities such as Menorah Medical Center and Kansas City Orthopaedic Institute. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 34 reviews 3.3 Star Rating (34 reviews)

Practice

15900 College Blvd Ste 100 Lenexa, KS 66219
Telehealth available
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Dr. Ray's Reviews

Likelihood to recommend Dr. Ray

3.3
34 ratings, 14 with a written review
5 star
56%
56%
4 star
0%
0%
3 star
0%
0%
2 star
3%
3%
1 star
41%
41%

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Front office staff no response
Dr Ray is Great but the front desk is disorganized. May or never get a phone call back.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Milt – Jun 21, 2024
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Office situation telehealth
I have NEVER felt rushed I have only felt Dr. Ray took the time to listen to my concerns. She is understaffed at the moment that doesn't mean her loyalty and concern for each and every patient isn't a concern to her. She is doing the best she can do at this time do to staffing. I give her a FIVE STAR rating.
What went well
No results
What could be improved
No results
Helpful
Craig Murphy – Aug 19, 2023
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Loved Dr. Ray
Sadly, I believe Dr. Ray’s office is no longer seeing patients. After Covid, she referred many (all?) patients out to other docs. They won’t answer the phone or emails even though her website is still up. I loved having her as my doctor for so many years and I’m very sad that I have to find a new doc.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marie – Jun 03, 2023
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Not answering calls or emails
Have not heard from Dr. Ray or her practice since February 2022
What went well
No results
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Joy Wilner – Jan 16, 2023
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Blood Work Lab Results
Had blood labs drawn July 24th - today is October 24 - no results were ever given or put into the patient portal after dozens of requests, phone calls, and messages sent through patient portal. Don't even know if Compassionate Family Care is still in business, since there was never a return message. After waiting months for a reply, I saw a new doctor at a different practice and had my blood labs back the next day - guess I have a new doctor.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Oct 25, 2022
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wont return calls or emails
refuses to give me test results from 2 months ago
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Aug 05, 2022
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Everyone at Dr. Ray’s office is fantastic. They always go out of their way to show that they care, and that your health and well-being MATTER to them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pallavi – May 05, 2020
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Excellent! I have received superior care and concern from Dr Ray and the entire staff. My health issues are a little complicated, and she always knows when I need to see a specialist and always handles the referral so that I am seen as soon as possible. She keeps track of test results, orders, etc from other providers, so I am confident in my overall care. Thank you, Dr. Ray!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joyce Woodworth – Feb 28, 2020
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I am surprised by the negative reviews. Dr. Ray has been my PCP for several years and I have had nothing but positive experiences with her. I have never felt rushed during an office visit and she patiently and thoroughly answers all questions. She is knowledgeable, caring, and professional. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 31, 2019
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I have been going to Dr. Ray for over 5 years now. She is very knowledgeable and able to explain things in a way that I can understand. She is also very personable and friendly. I feel very comfortable talking with her about anything. Also she is thorough with testing and following up and I like that her lab is right there so you don't have to go elsewhere. She spend time to discuss my issues with me. I never feel rushed. My husband also is a patient of her practice now.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 18, 2019
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We love the entire staff. My husband has a spinal cord injury, and he went through a major regression after his accident that no one could find a cause for. His other doctors kept shrugging their shoulders and saying they couldn't explain it. He was literally dying. Neurologists, physiatrists, all the specialists, and every response we got was "I don't know." Dr Ray tirelessly researched every possibility, networked, & finally found him the right specialist. Saved his life, & frankly, mine.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Olathe, KS – Sep 08, 2018
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Dr. Ray has been treating my daughters for years. I liked her so much I moved from my GP to her. She listens and treats myself and my family like we were HER family, not someone with good insurance! I trust her judgement and her advice, diagnosis have been spot on. Not too arrogant to refer to another physician when she feels she can’t fully answer or meet our needs. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Webelawsons in Shawnee – Jul 19, 2018
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Dr. Ray has had several occasions over the last 2 years that she has not been available to my family and myself. If you are able to get in to see someone, do not count on seeing her. Patients are immediately given to Nurse Practitioners and never get in with Dr. Ray again. Wait times have been over 2.5 hours due to "late" staff or unexpected illnesses that pop up.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Lenexa, KS – Oct 10, 2017
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Dr. Ray is a capable physician, but is far too concerned with racking up office visit fees. When we tried to discuss the subject, her attitude was incredibly self righteous and rude. That, combined with a bumbling 'mom & pop' type of business approach; meant poor technology, incorrect billing, and long delays in lab results. We grew to worry about patient privacy as well. We will entrust our care to someone more concerned with our well being, than padding extra visit fees and an inflated ego.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
7 others found this helpful
Helpful
Leawood, KS – Jul 26, 2016
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Know Before You Go

About Me

biography

Dr. Laura Ray, MD is a family medicine physician in Lenexa, KS. She is affiliated with medical facilities such as Menorah Medical Center and Kansas City Orthopaedic Institute. She is accepting new patients and telehealth appointments.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Missouri–kansas City School Of Medicine

    Residency Hospital

  • University Of Missouri–kansas City School Of Medicine

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Reverse Medical Services LLC15900 College Blvd Ste 100 Lenexa, KS 66219
1
(913) 744-4300
See all Family Doctors in Lenexa, KS