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Dr. Laura Champagne, MD

Dr. Laura Champagne, MD

Psychiatry*
30+ years of experience

Dr. Laura Champagne, MD is a psychiatrist in Spring, TX and has over 30 years of experience in the medical field. She graduated from University of Texas Health Sciences Center at Houston McGovern Medical School in 1991. She is affiliated with Memorial Hermann the Woodlands Medical Center. She is accepting new patients and telehealth appointments.

3 Star Rating
Based on 62 reviews 3 Star Rating (62 reviews)

Practice

10857 Kuykendahl Rd Ste 210 Spring, TX 77382
Telehealth available

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Dr. Champagne's Reviews

Likelihood to recommend Dr. Champagne

3.0
62 ratings, 27 with a written review
5 star
45%
45%
4 star
2%
2%
3 star
3%
3%
2 star
5%
5%
1 star
45%
45%

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Worst experience of my life
Everything was wrong. They want a credit card on file before you can be seen. that was the first red flag because they had nurse practitioners you could see immediately and they’re working from home. Their schedules were wide open. Why are they asking for $100 no show fees? These people work from home. Everyone who works in this office is from a call center and they pawn you off on nurses or whatever.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jan 29, 2025
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$900 Monthly telehealth appts
Telehealth
Doctor Champagne has been my psychiatrist for years. She’s using a new company for billing so I was told appointments were more frequent. I’m like, something is up because the tele appointments aren’t beneficial for anyone. The nurse just asks how I like the medicine I’ve been on forever. I’m just guessing she’s a nurse but know she’s not a doctor. My insurance company contacted me regarding the claims from Champagne. They have been overcharging for appointments and co pays. The frequent tele appointments were billed at over $900!
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Mrs Sunshine – Dec 03, 2024
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Abusive appointment strategy. Continuous cycle of appointments without a purpose/
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jeff – Oct 29, 2024
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Horrible process to get help
Telehealth
The office switched to PsychPlus this year and it has made seeing a doctor so difficult. I had to cancel all future appointments because they couldn't get their payment system to accept a credit card. So now I have no meds and no doctor. Find someone with a better office staff that is not affiliated with Psychplus. Mental health needs consistent care without all the issues.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Sep 16, 2024
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CHAMPAGNE PROBLEMS
DO NOT WALK - RUN FROM HERE! July 2024 - MONTHLY appointments are required. This is their new “Psych Plus policy.” Psych Plus is a foreign answering service nightmare!You MUST add your credit card to schedule an appt. My husband was charged $100 from Psych Plus when we have a $0 copay. You CANNOT remove your credit card without adding a new card!Psych Plus has a foreign answering service who can only take a message. It took weeks to schedule my last appointment and I called daily.No stability with this office. There is zero communication and nobody has a clue what’s going on. They cancel appts with little notice. They are quick to charge insurance but could take weeks to get a script. My husband and I had the same meds for over 30 years. None of this is normal. Champagne’s tactics are used to steal time and money from patients and insurance companies.I doubt she will have many patients in a year or two. You can’t run a business, treating people like human punching bags.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Fed Up – Aug 21, 2024
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Unprofessional
Stay away from this 'doctor' she doesn't like to listen to her patients. She is extremely hard-headed when you ask her to change your medication because it's not working well enough. Also, she is unprofessional with her communications as she didn't return a couple of my messages. Don't waste your time.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Don – Jan 14, 2024
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Wonderful Caring Doctor with an excellent staff
Dr. Champagne takes as much time as you need and is very caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kelly Horton – Sep 11, 2023
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Never able to get my medication on time
Dr. Champagne is a decent psychiatrist. However, her office is never able to get my medication on time. I have to send several messages and spend more time than I should calling between my pharmacy and her office. I can never get anyone on the phone from her office either. I do phone call appointments and the NP are never on time. Also I really feel like the NPs don’t listen to me at all. I’ve expressed that I am not comfortable taking certain medications and they continue to push them onto me. They don’t keep any record of who you are. To be honest, I don’t mind Dr. Champagne but I feel more like a number than a person. The delayed medication is what is leading me to find a different doctor as it’s been a continuous problem for over 2 years now.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Apr 17, 2023
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Awesome
My NP is the best and changed my life! I’m finally living again! Thank you!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
M. Quiroga – Mar 20, 2022
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I have been to a multitude of therapists as well as psychiatrists. I read these reviews in shock of the negative accusations. Dr. Champagne has quite literally saved my life. Not only in the sense of mental instability but in prior prescription error. My prior doctor had me on a deadly combination of medication. Not only did she immediately correct the mishap, she has helped me overcome mindset and thought pattern that most won’t ever be able to understand. Her staff is very friendly, perhaps monotonous at first, but after become familiar you realize that they too care. For the poor reviews, I believe you’re probably upset because her diagnosis and decision correct. Yes, she is strict on precise refill dates, which is legal and ethical . From my biased experience, best mental healthcare i have been provided. Undoubtedly brilliant and much gratitude.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
&GCP; – Sep 09, 2021
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Dr. Champagne herself is nice. Her staff, however, is abysmal. I'm writing this while experiencing severe withdrawals from my medications because her office refuses to do their jobs. This has happened so many times i'm sick of it. I'm going to have to find someone else because of how horrible her office is.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
6 others found this helpful
Helpful
Hannah – May 26, 2021
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I really liked Dr. Champagne. I started seeing her when I was going through a rough time. I was going on short term disability. I needed to change up my meds. She was a breathe of fresh air. She counsels as well as prescribes. Different than my past experiences with psychiatrists. However, her office staff just could never get it together. Unfortunately that really affected me. I would run out of my meds on many occasions. I finally had to change doctors. It's really too bad. She really is a good doctor. She just needs to hire a good office manager.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Bethany moreno – Apr 02, 2021
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She will drop you at a moments notice. Beware of this place. I did nothing wrong and was told I was Dr. Shopping etc. I went into Seizures after this. If she dropped me, a 60 yr. old lady, doing my best to follow instructions you too can be dropped. I now have to file complaints. I do not deserve to be profiled..... I want to live. Very, very, very bad business. Beware. I was just about to lose my mind. I really trusted her.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Dec 15, 2020
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This is ridiculous!!! My wife has now been out of her meds for a week. Ive called 20 times and have sent emails. No one from her office has called back. Surely there is a State agency that we can report this quack to,,
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 others found this helpful
Helpful
Mad Hubby – Dec 01, 2020
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Do NOT go to Dr.Champagne’s office. Worst doctor office I have ever encountered. Complete lack of care and Horrible communication. Ran out of meds multiple times, would have to follow up to get meds sent days after appointment, and patient care is a total joke. Impossible to get ahold of through phones, don’t bother leaving a voicemail because you won’t get a call back. If you want scary dangerous “Highly addictive“ medications with no care, no follow up, or any Actual help/doctor duties this is the place for you. Save your money go somewhere else.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Sep 22, 2020
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Dr Champagne is not your run of the mill physician.. She is more in tune then what other reviews have claime...so she has been a godsend... Im finally working towards a brighter happier me..After numerous Physician's, different Trials of medication suffering from severe anxiety, depression and attention deficit. I'm old enough now to know what will help and what was not. It was so bad that I was disabled with it. She listened to what I told her to be my trial and error for quite some years with different treatments. After, I felt like she truly could totally understand even though she's just a doctor. Dr. Champagne I think you I know you're a busy woman your office is truly busy. I've never left a message where it has not been called back. Yes things might take time but, all things good take time. I feel more and more like myself again everyday. I'm just so blessed to have found her now than ever after all the other ones thank you Doctor champagne and your staff, for brightening each
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Liz – Jun 30, 2019
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When I checked in they said I would have to pay $100 when my co-pay is only $40. Right after my appointment I called Blue Cross and they said I should have only been charged my co-pay. We left a message which was never returned. The next day, I left another message and emailed them. I spoke to the owner and he said he'd get back to me and I still haven't heard anything from them. I will soon report them to my insurance company.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Apr 17, 2019
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Incompetent. Made an appointment for my 7 year old son. Saw their in house therapist as directed to get into psychiatrist. Filled out tons of paperwork confirming child’s age. Show up day of appointment to be told she doesn’t see children. Scammed out of $110 and 43 days.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Mar 28, 2019
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Dr. Champagne "discontinued" a mild benzodiazepine after three months of successful treatment. I take pain medications for arthritis, which I disclosed. She assured me could help my anxiety. Fast forward three months. I'm doing great...but the doctor tells me she won't sign a waiver that will allow (Texas) pharmacies to fill my antianxiety meds. I ended up in the ER with the DTs. I think this woman has very little compassion. She could have tapered the antianxiety meds in a humane way.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Victoria in Spring, TX – Mar 05, 2019
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Waste of time! Took us two hours in the rain, round trip and the session was less than 25 minutes. She offered no advice, no counseling, only prescriptions that were unnecessary both visits. The only reason for a 2nd visit was because my Dr insisted we give her a second chance.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Oct 03, 2018
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About Me

care philosophy

I educate patients and families about illness and treatment options. I do not dictate treatment, but rather include the patient in his or her own treatment decisions based on the latest standards in medical care. I treat any and all mental illness...read more
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor

    Internship Hospital, 1992
  • Baylor College Of Medicine

    Internship Hospital, 1992
  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Medical School, 1991
  • University Of Texas / Austin Campus

    Undergraduate School, 1989
  • Ut Austin

    Undergraduate School, 1987
  • Ut Health Science Center Houston

    Undergraduate School, 1987
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office10857 Kuykendahl Rd Ste 210 Spring, TX 77382
1
Laura L Champagne MD PA9055 Katy Fwy Ste 418 Houston, TX 77024
2

Practice

Faisal Tai7877 Willow Chase Blvd Houston, TX 77070
3