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Dr. Laura Abels, DO

Dr. Laura Abels, DO

Family Medicine*
10+ years of experience

Dr. Laura Abels, DO is a family medicine physician in Ankeny, IA and has over 10 years of experience in the medical field. She graduated from Des Moines University College of Osteopathic Medicine in 2012. She is affiliated with Mercyone Des Moines Medical Center. She is accepting new patients.

4.3 Star Rating
Based on 11 reviews 4.3 Star Rating (11 reviews)

Practice

800 E 1st St Ste 1700 Ankeny, IA 50021

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Dr. Abels' Reviews

Likelihood to recommend Dr. Abels

4.3
11 ratings, 8 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Hard pass.
Dr. Abels was always on vacation and it took FOREVER to track her down to get her or her nurse to renew prescriptions. I could never make an appointment and some of the medications I'm on cannot just be cut off cold turkey. I'd have to wait until she was back from 3 week vacations MULTIPLE times to even get her nurse on the phone to talk about renewing my meds. Very unprofessional. I decided to switch doctors and loved who I got, but she moved and now I'm with the 3rd doctor at the Ankeny location who is exactly like Abels. The management at the Ankeny location is absolutely awful. I've spoken to the manager and multiple nurses and they are all rude and unprofessional. I don't know why I've had such a hard time finding a doctor in Des Moines. No where else I've lived have ever had any sort of issue.
What went well
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Mar 12, 2024
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Unproffesional and Disrespectful
Never and ever l wish this person be in front me giving me ANY kind of medical service. Absolutely was disrespectful and unproffesional taking care of my care, I do nor trust on her, -0 star.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Apr 19, 2023
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Dr. Abels is absolutely amazing. She is incredibly knowledgeable and sincerely cares about her patients. She takes time to actually listen and strives to achieve exceptional healthcare.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Cheryl Fontanini – Jan 12, 2022
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Dr. Abels is the best doctor I've ever had. I've been her patient for 3 years now. Her love for her job and helping people is transparent. I can ask her anything and if she doesn't know the answer, she consults with whatever doctors she needs until she finds it. It's a wonderful feeling to know that she genuinely cares about my well-being and I'm not just the "next patient" on the list.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Rebecca in DSM, IA – Oct 02, 2018
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I’ve been going to Dr. Abels for several years. She is compassionate, caring and sincere. She’s very good at her profession and efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Denise Vazquez in Des Moines, IA – Feb 08, 2018
Dr. Abels' Reply –
Denise, thank you so much for this review!
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Dr. Abels is an excellent doctor who shows she really cares and takes time to listen to you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Leona wessel in Des Moines, IA – Mar 22, 2017
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I had my first appointment with Dr. Abels on 12/05/16. Having moved into the area recently, this was a difficult time for me to have to find a new doctor after being with the same doctor for the past 10 years. I was very nervous, but soon found my anxiety was needless. Dr. Abels was immediately personable and well versed on my medical history, which I had transferred to her prior to my first visit. She knew all about me, and that gave me immediate relief! I am pleased beyond expectation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dianne in Altoona, IA – Dec 24, 2016
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Dr. Abels is a great! Dr. Abels truly cares about her patients and goes above and beyond to make sure all of your questions and needs are met! I wish we had more Doctors like her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
IA Hawks Fan in Des Moines, IA – Apr 30, 2016
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About Me

care philosophy

Laura Abels, D.O., is part of the Mercy health care family including four hospitals and more than 50 clinics. 
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Des Moines University College Of Osteopathic Medicine

    Medical School, 2012
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Mercyone Ankeny Clinics800 E 1st St Ste 1700 Ankeny, IA 50021
1
  • Call
  • Fax
  • Hours
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Mercyone Des Moines Medical Center

    1111 6th Ave
    Des Moines, IA 50314
    Recipient of 4
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality