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Dr. Kylene Kent, MD

Dr. Kylene Kent, MD

Emergency Medicine*
15+ years of experience

Dr. Kylene Kent, MD is an emergency medicine specialist in Chandler, AZ and has over 15 years of experience in the medical field. She graduated from UNIVERSITY OF ARIZONA / COLLEGE OF EDUCATION in 2009. She is affiliated with Mayo Clinic Hospital. She is accepting new patients.

1.3 Star Rating
Based on 12 reviews 1.3 Star Rating (12 reviews)

Practice

1955 W Frye Rd Chandler, AZ 85224

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At a Glance

  • Area of Expertise
    Dr. Kent specializes in the area of Emergency Medicine. See board certifications
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Dr. Kent's Reviews

Likelihood to recommend Dr. Kent

1.3
12 ratings, 8 with a written review
5 star
8%
8%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
92%
92%

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She seems to hate being a doctor
The kind of MD you know is only in it for the paycheck. She will rush you, talk down to you, not listen to you, and be rude and condescending. The woman is a terrible person, let alone doctor!
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Lisa W – Jan 29, 2025
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This woman needs her license revoked. She's terrible. She seems angry, condescending, and uncaring. The type of MD you can tell is only in it for a paycheck! Stay far away.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Lisa W – Jan 29, 2025
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Did a good job for me!
I was recently treated by Dr. Kent. I was and am very happy with how she took care of me. I felt that the tests she ordered were appropriate for my condition. She explained everything to me in a way I could understand and she answered all my questions.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shotrness of breath – Jan 11, 2025
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Worst care ever
In her profession and line of work you would think she would want to help people instead her answer was to discharge my dad knowing he couldn’t walk or feel his leg still had slurred speech and heart rate was still sluggish in my opinion she needs to find a new profession she was rude even after my father raised concern of not being able to feel his leg or foot after he was flown in for a stroke when the new night er doctor came in thankfully she decided to admit my father and do further testing Dr Kent is by far the worst Dr I met in my lifetime and she deserves to be let go she is rude and very dismissive with her patients concerns
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Angry Daughter – Mar 12, 2024
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The Worst!
I have never met a person so unprofessional in my life. She doesn't deserve to be referred to as a doctor. She exhibits every negative trait a person would want to avoid in a doctor. I hope she finds a new profession for the public's sake.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Unfortunate patient – Nov 15, 2023
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1-star, only because lower isn't an option!
Kylene Ann Kent should find another occupation. She was all smiles as she dismissed everything my wife had been going through. We waited all day to see her as tests were run and when she finally came into our room, she sarcastically shrugged off our questions and requests for additional testing. She told my wife “It could be an auto-immune disease and most people just learn to live with it” as she smiled like this was a fun social gathering for her. She gave no helpful information and dismissed everything we asked. As we tried to ask an additional question, 'Dr.' Kent backed out of our room and closed the door on us while saying “I have to move on now” dismissing us completely with that smug smile on her face.This was by far, the worst treatment we have ever seen from a doctor. Kylene Kent shouldn’t be treating patients. She has no bedside manner, zero empathy for what her patients are dealing with, and I’ll be reporting her to the medical board in as many places as I can find.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Ron – Sep 23, 2023
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Less than 1 star. When I tried to explain the background that led up to my ear problem, she cut me off---twice. She did not want any info except, "Where is your problem right now?" She looked in the one ear I was complaining about but did not check my other ear or my sinuses. After checking only that one ear, she declared that there was no infection and told me to see an ear doctor. I went to an ear doctor and he checked both ears and my sinuses and told me that I had a sinus infection. He gave me an antibiotic regiment. Doctor Kent has no business treating patients.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 28, 2021
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Worse dr we ever came across had no knowledge of her profession, was not complete in care and horrible manners
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Jane in Phoenix, AZ – May 18, 2016
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About Me

biography

Dr. Kylene Kent, MD is an emergency medicine specialist in Chandler, AZ and has over 15 years of experience in the medical field. She graduated from UNIVERSITY OF ARIZONA / COLLEGE OF EDUCATION in 2009. She is affiliated with Mayo Clinic Hospital. She is accepting new patients.
  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arizona / College Of Education

    Medical School, 2009
American Board of Medical Specialties®
American Board of Emergency Medicine®
Emergency Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Chandler Regional Medical Center1955 W Frye Rd Chandler, AZ 85224
1
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: closed
    • Wed: closed
    • Thu: closed
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Mayo Clinic Hospital5777 E Mayo Blvd Phoenix, AZ 85054
2
Office630 N Alvernon Way Ste 220 Tucson, AZ 85711
3

Practice

Mayo Clinic Building Scottsdale13400 E Shea Blvd Scottsdale, AZ 85259
4

Affiliated Hospitals

  • Mayo Clinic Hospital

    5777 E Mayo Blvd
    Phoenix, AZ 85054
    Recipient of 51
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    93%
    Patients said they were given information about recovering at home

    9% higher than the national average

    91%
    Patients would recommend the hospital to friends and family

    26% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality