Dr. Kevin Keown, MD

Just read the reviews they explain it in detail.

When I have private insurance, was no problem. I start with medicare and the waiting for see the doctor was long and more long. Yesterday was my appointment and wait 1 hr and half, when was call to the room all the rest was empty. Well the patient that was after me with private insurance was see before me. I just walk away with out see the doctor.

I have been going to drown for a very long time but here lately you can't even get into see him if it is refills on medicine then you have no problem but if you are sick and are needing to see him it takes an act of Congress to get into his office all they tell you is to go to the hospital then if you're no better to call him back I've done been to the hospital twice on the 18th of January then back on the 22nd of January I've called them the following Monday at 7:30 a.m. I've tried all day long to get into his office to see him and still no response so I had to get a hold of another doctor to see me it is now the next day which was Tuesday still no response to get into my family doctor so what do you do on a situation like this they will not take my phone calls will not give me no appointment

When I first began going it was a great office. Now the doctor does not care at all about me as a patient and calling his office staff inept is generous. I had blood tests and an ultrasound over a month ago that may signify cancer. I've called and visited multiple times each. I have heard from neither the doctor or any of his nurses regarding my care. But his visit numbers are up. If you want to be a number on a page so they can show they are seeing patients, but do not want any actual care, this is the place for you! This is only the last straw for me. There are many other instances over the past two years but I don't have the space remaining to describe the complete and total lack of care you will get here.

He cares about his patience it’s like he is part of my family and Mrs Holly is the same . They take time and y’all with you it’s not a time schedule I love them both they have been a blessing to me and my family and the office staff is amazing

One visit he seemed sincerely concerned and discussed a medical plan that included multiple referrals. Two weeks later he did not recall any test results (he ordered and previously discussed), any of my the special needs, or any part of the plan of care that he had recommended. Had his back to me during visit, looked at computer rather than face to face conversation. I felt rushed and frustrated. When I requested a transfer to another in-office provider he would not allow it. MadeMeCry