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Dr. Ketan Shah, MD

Dr. Ketan Shah, MD

Gastroenterology*
15+ years of experience

Dr. Ketan Shah, MD is a gastroenterologist in Laguna Hills, CA and has over 15 years of experience in the medical field. Dr. Shah has extensive experience in Pancreatic Disease. He graduated from University of Southern California Keck School of Medicine in 2007. He is affiliated with MemorialCare Saddleback Medical Center. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 109 reviews 4.9 Star Rating (109 reviews)

Practice

24221 Calle de la Louisa Ste 300 Laguna Hills, CA 92653
Telehealth available

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Dr. Shah is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Shah's Reviews

Likelihood to recommend Dr. Shah

4.9
109 ratings, 97 with a written review
5 star
95%
95%
4 star
2%
2%
3 star
1%
1%
2 star
0%
0%
1 star
2%
2%

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Best Physician
Having been Dr. Shah's patient for approximately 6 years and being 22 years into my post-cancer journey, I can confidently say he has been instrumental in my health. As a mother, my priority is staying healthy to enjoy a fulfilling, happy life, and Dr. Shah has become my essential ally in this pursuit.Navigating invasive medical tests can be daunting, but having Dr. Shah guide me through this process has been one of my life's greatest blessings. Throughout my 22-year cancer journey, I've worked with numerous physicians, and Dr. Shah stands out as exceptional. His brilliance, willingness to go above and beyond, dedication of time, and genuine care set him apart. Words cannot adequately express my gratitude. If you have the opportunity to become his patient, consider yourself fortunate indeed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Isabel – Mar 19, 2025
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Dr. Shah is a brilliant doctor!
I was referred to Dr. Shah by my primary care physician due to intense abdominal pain. I lost 15 pounds in a few weeks and had two emergency room visits. Luckily, tests didn't show anything life threatening, but the cause was unclear. It was a very difficult time, but thanks to him I recovered. Dr. Shah is an outstanding doctor, one of the best !!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 18, 2025
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Dr. Shah performed my colonoscopy one month ago: everything went perfectly well. Therefore, I would like to express my gratitude to Dr. Shah and his team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Marco – Sep 15, 2023
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Slow to Respond to Enquiries
The way to contact Dr Shah is to leave a message on an assistant’s voice mail and wait. There is no way to speak with someone in the office. Even new patients are directed to a service. Sometimes they return the call the same day and other times, they get back to you in a few days. Twice I missed one day of my prescription because of the delays. Also, Dr Shaw's PA wrote a prescription for the wrong amount, apparently, they did not check my chart for the dose prescribed by Dr Shah. I get the feeling they do not actually want to see people.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
6 others found this helpful
Helpful
Not Happy – Sep 15, 2023
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I have been a patient of Dr. Shah since 2016, 6 colonoscopy and 3 endoscopy procedures. I wouldn't go to anyone else. He is so kind and caring. Always willing to explain, asks if I have questions and never in a rush. Very thorough and wonderful bedside manner. His staff is great too both at the Digestive Center and his office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Donna B – Nov 18, 2022
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Where is the smile?
Where is the smile? Very straightforward with answers. When expressed that the cost factor was a factor in the medication I would be able to take he offered online resource without really being a resource himself. I find that he offers medication without much thought. Almost like try this. Try that. No apparent interest in follow up progress outside of TWO months. Hard to schedule appointments much before 2 to 3 months out. He is still not working from his office because of Covid. All video telephone appointments only. In terms of having a colonoscopy with Dr. Shah, rate him highly. Yet contact with him directly is hard to achieve.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Nov 12, 2022
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Very nice doctor
I first met him when I had my Colonscopy, my previous physician was not available. He explained the procedure. After the procedure he told my husband the results of what he saw, gave him the pictures. He also wrote out what he discussed. Very nice and professional physician.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Christina – Nov 03, 2022
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Excellent care
Excellent care provided by Dr Shah and his entire bedside nursing staff. Highly skilled IV nurse is a plus! ALL bedside nurses were pleasant and appeared to “love what they do”. Highly recommend Dr Shah and his excellent team if you’re planning to have a colonoscopy. My husband and I will return for next colo because of this positive outpatient experience. Thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
S Kauffman – Oct 29, 2022
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I had both an endoscopy and colonoscopy with Dr. Shah and found the care very professional and organized. He is very personable and explained the procedure carefully. The nursing staff was excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 24, 2022
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Excellent Care
Dr. Shah and his team provided care to me for a recent colonoscopy. Extremely kind, informative, and patient team. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 28, 2022
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Extremely dedicated to his patients.
Very impressive. The entire staff was warm and helpful. I felt very safe and comfortable being there. Dr. Shah is exceptional because he seems very dedicated to making his patients feel safe and equally important.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 17, 2022
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Colonoscopy
Dr Shah gave me 2 options for the colonoscopy prep a lot better it was years ago. He has a caring personality that puts you at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jane – Sep 16, 2022
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As expected
Personalized at every step; from initial consult and screening through admission/prep to preop verification and completion.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Sep 15, 2022
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Someone who listens!!
Based on my experience I would highly recommend Dr Shah as he is a kind doctor who listens first and addresses all of your concerns. He is obviously well versed in his subject.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Sandy – Aug 28, 2022
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Colonoscopy and endoscopy
I have a hx of colon cancer plus significant difficulties with colonoscopy prep. Thanks to Dr Shah and his staff I was successful in my prep and calmly went into my procedures. Dr Shah is an excellent communicator. He clearly explained every step of the procedures. I had no questions and felt very confident that I was in excellent and caring hands. After procedure details were promptly provided. A very positive and thorough experience from start to finish. I highly recommend Dr Shah and his wonderful team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sondra N. – Aug 20, 2022
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An excellent doctor with a marvelous staff.
It was frustrating in the beginning to get an appointment. The nurses were wonderful and helped me relax. Their positive attitude lifted my spirit. Though I saw Dr. Shah for just a minute, his confident attitude was very reassuring. I will say the staff made all the difference. Well done ladies.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike Metzner – Aug 11, 2022
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Dr. Shah reviews conditions clearly.
He listens and answers question and concerns clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Yikuno T. – Jul 29, 2022
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Colonoscopy
I had a colonoscopy without sedation. I was able to view the procedure and the pain level was low for me. I highly recommend Dr. Shah and the staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 29, 2022
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Barbara Hubert
Outstanding Doctor! Dr. Shah is extremely skilled, an excellent communicator, very organized and always thoughtful when explaining considerations prior to procedures. I have had several procedures with Dr. Shah over the years and am always very impressed with his professionalism and skilled surgical ability. I will always recommend him to friends and family, as he is truly a great doctor.
What went well
No results
What could be improved
No results
Helpful
Barbara Hubert – Jul 22, 2022
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Great Doctor
Dr. Shah was very knowledgeable, informative, and friendly. Would absolutely recommend.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ryan G – Jul 19, 2022
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Leave a review

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About Me

care philosophy

"Exciting cutting-edge therapies and technologies are emerging in the field of Gastroenterology and changing the entire landscape. I am excited to be a part of this era and treat, cure, and even prevent diseases in ways that were previously unthinkable,...read more

biography

Ketan Shah, MD, MBA, is a fellowship-trained Gastroenterologist and is Board Certified in Internal Medicine and Pediatrics. He has expertise in treating the entire spectrum of gastrointestinal conditions, including diagnostic and advanced endoscopy...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University California Irvine Medical Center

    Fellowship Hospital, 2015
  • Duke University Medical Center

    Residency Hospital, 2012
  • Duke University

    Internship Hospital, 2009
  • University Of Southern California Keck School Of Medicine

    Medical School, 2007
  • University Of Southern California, Marshall School Of Business (master's Program)

    2006
  • University Of California At Los Angeles

    Undergraduate School, 2003
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Gujarati

  • Hindi

  • Spanish

Dr. Shah is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Office24221 Calle de la Louisa Ste 300 Laguna Hills, CA 92653
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Practice

    Dollys Angels Inc.1100 W Town and Country Rd Ste 1250 Orange, CA 92868
    2